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Customer experience manager Jobs in Alexandria, VA

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Customer experience manager • alexandria va

Last updated: 1 day ago

Customer Experience Coach

Serenity Mental Health CentersArlington, VA, US
$25.00 hourly
Full-time
Quick Apply

Customer Experience Coach .Compensation: $25–$30/hr +.Help people move forward while building a meaningful career.This role is ideal for people with backgrounds in .No specialized in... Show more

Digital & Customer Experience Lead

RedMatter SolutionsWashington, DC, United States
Full-time

Digital & Customer Experience Lead.Redmatter Solutions is seeking a seasoned Digital & Customer Experience Lead to drive human-centered digital transformation across complex enterprise environments... Show more

Online Customer Experience Specialist

TradeJobsWorkforce22206 Arlington, VA, US
Full-time

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone... Show more

 • Promoted

Customer Success Manager

JellyfishWashington, DC, United States
Full-time

We are looking for people with a passion for making our customers successful.In this role, you will work directly with a portfolio of new and existing Enterprise customers, helping them get the mos... Show more

UI/UX & Customer Experience (CX) Expert

NuAxis InnovationsWashington, DC, US
Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.We know tech, but we love people.NuAxis is home to thinkers and feelers, engineers ... Show more

 • Promoted

Event Experience Manager

Marriott InternationalOxon Hill, MD, United States
$27.50 hourly
Full-time

Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies.Serves as meeting planning advocate and liaison to all operational departments.Verifi... Show more

Marketing Manager for Customer Experience group - CX, Marketing, PowerPoint, MS Project

The Consortium, Inc.Washington, DC, United States
Full-time

Manages all aspects of large and complex projects that align with the strategic priorities of the organization.Oversees all aspects of project management including project charter development, proj... Show more

Retail Manager - Customer Experience - Part Time - Nights

MichaelsAlexandria, VA, United States
Part-time

Store - DC-ALEXANDRIA/NORTH, VA.Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain sto... Show more

HRSM Customer Experience Designer

ProSidian ConsultingWashington, DC, United States
Full-time

HRSM Customer Experience Designer.ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading pract... Show more

Experience Manager

Eversheds SutherlandWashington, DC, United States
$100,000.00 yearly
Full-time

We have an exciting opportunity for an Experience Manager at Eversheds Sutherland (US) LLP.We are searching for someone who wants to be a valued contributor and member of a talented and dynamic tea... Show more

Guest Experience Manager

Salamander Washington DCWashington, DC, United States
Full-time

The Guest Experience Manager ensures luxury experiences for our guests by driving excellence in concierge services, care and coordination of needs related to VIPs, providing delightful experiences ... Show more

Customer Experience Strategist

Switchboard Public Benefit CorpWashington, DC, United States
$140,000.00 yearly
Full-time

Customer Experience Strategist.As a Customer Experience Strategist, you'll be the face of Switchboard to campaigns large and small across the country.You will report to our Head of Customer and Gro... Show more

Customer Experience Manager

The Great Escape Roomarlington, VA, US
$55,000.00 yearly
Full-time
Quick Apply

We are seeking a dedicated Customer Experience Manager to oversee our Arlington, VA location.This role requires an energetic leader with strong customer service skills, a passion for immersive ente... Show more

Manager, Customer Experience Strategic Initiatives

NexampWashington, DC, United States
$120,000.00 yearly
Full-time

Manager, Customer Experience Strategic Initiatives.Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow?... Show more

Digital Customer Experience - North America

ColorwaveWashington, DC, United States
Full-time

ElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model.Today, we serve millions of users ... Show more

Customer Experience and Operations Coordinator

Better TalentWashington D.C., District of Columbia, United States
Full-time

Home Sweet City is the highest rated short stay Property Management Company in Washington, D.We are a family owned company with 10+ years of experience managing high quality rental properties to en... Show more

Customer Experience Manager

Five BelowAlexandria, VA, United States
Full-time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more

Director, Customer Experience

JobgetherWashington, DC, United States
$126,000.00 yearly
Full-time

This leadership role offers the opportunity to transform customer experience into a strategic advantage within a fast-growing technology organization.You will lead a large, distributed CX team and ... Show more

Fraud Customer Experience Lead

M&T BankWashington, DC, United States
$89,600.00 yearly
Full-time

Fraud Customer Experience Lead.The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and resolution.This role builds u... Show more

Customer Success Manager

Inspiration MobilityWashington, DC, United States
Full-time

Inspiration Fleet is the first and only eFMC, a fleet management company built from the ground up to simplify and accelerate the transition to evolved, electric fleets.With best-in-class fleet tran... Show more

People also ask
Customer Experience Coach

Customer Experience Coach

Serenity Mental Health CentersArlington, VA, US
30+ days ago
Salary
$25.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Customer Experience Coach
Employment Type: Full-Time
Compensation: $25–$30/hr + quarterly performance based bonuses.

Help people move forward while building a meaningful career.

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.

This role is ideal for people with backgrounds in customer service, hospitality, retail, education, or caregiving who enjoy connecting with others and creating supportive, encouraging environments.

💡 No specialized industry experience required. We provide full paid training so you feel confident in the role.

About the Role

As a Customer Experience Coach, you’ll work directly with individuals throughout their scheduled sessions, helping them stay engaged and supported while participating in a structured program.

You’ll serve as a consistent and positive presence while ensuring each person’s experience is welcoming, organized, and encouraging.

Key Responsibilities

  • Provide one-on-one support during scheduled program sessions
  • Operate and monitor specialized program tools and technology (training provided)
  • Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
  • Maintain accurate session notes and share updates with team members
  • Ensure each participant’s experience is professional, supportive, and respectful
  • Follow established processes and standards to maintain a consistent experience

Requirements

  • 2+ years of full-time professional experience in any industry
  • CHar and professional verbal and written communication skills
  • Strong interpersonal skills with patience and empathy
  • Reliable, punctual, and open to feedback
  • Authorized to work in the United States
  • Ability to pass a background check and drug screening

Nice-to-Haves

  • Experience in customer service, hospitality, retail, education, or caregiving roles
  • Interest in personal development, coaching, or wellness
  • Comfort working closely with individuals in a service-focused environment

Pay & Benefits

  • Competitive pay with advancement opportunities
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after the first year) + 10 paid holidays
  • Paid training and professional certification
  • Supportive, growth-focused work environment

About Serenity

Serenity is a growing organization focused on helping individuals build confidence, develop positive habits, and achieve meaningful progress. By combining structured programs, innovative tools, and a people-first approach, our team creates supportive experiences that help individuals move forward in powerful ways.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.