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Customer experience manager Jobs in Cambridge, MA

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Customer experience manager • cambridge ma

Last updated: 14 hours ago

Director, Customer Experience & Scaled Success

Hi MarleyBoston, MA, United States
Full-time

Let's Create Simple, Lovable Technology Together.We are on a mission to transform the insurance industry one conversation at a time.We love the challenge and are excited to make a powerful impact t... Show more

Golf Experience Manager

Five Iron GolfBoston, MA, United States
$55,000.00 yearly
Full-time

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and enter... Show more

Automotive Customer Experience Specialist

FastLap Group, LLCWaltham, MA, US
Temporary

Automotive Customer Experience Specialist.We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.Join a customer and workforce-centric company... Show more

 • New!

Customer Experience Manager

Five BelowSaugus, MA, United States
Full-time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more

Senior Customer Experience Manager (CXM) Strategic

Maven AGIBoston, MA, United States
Full-time

Customer Experience Manager (CXM) Strategic.Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service.Founded in... Show more

Customer Experience Specialist - FT

Avis Budget GroupEast Boston, MA, United States
Full-time +1

Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detai... Show more

Technical Experience Manager

The CERES GroupBoston, MA, United States
Full-time

This Technical Experience Manager position is predominantly customer facing with a particular focus on bridging technology & business gaps for our clients participants.The individual is responsible... Show more

Channel Sales Manager - Fuel iX, Customer Experience

WillowTreeBoston, MA, United States
$132,000.00 yearly
Full-time

Channel Sales Manager - Fuel iX, Customer Experience.Welcome to TELUS Digital where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital divis... Show more

Head of Customer Experience

Tutor IntelligenceWatertown, MA, United States
Full-time

Tutor Intelligence Job Opportunity.Tutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse.We unders... Show more

Customer Experience Engagement Manager

MonotypeWoburn, MA, United States
Full-time

Customer Experience Engagement Manager.Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with... Show more

Manager, Customer Experience Strategic Initiatives

NexampBoston, MA, United States
$120,000.00 yearly
Full-time

Manager, Customer Experience Strategic Initiatives.Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow?... Show more

Customer Experience, Program Manager | Central & Northeast Region

iRhythm TechnologiesBoston, MA, United States
$115,000.00 yearly
Full-time

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world.Rhythm is shaping a future where everyone, everywhere can access the... Show more

Fraud Customer Experience Lead

M&T BankBoston, MA, United States
$89,600.00 yearly
Full-time

Fraud Customer Experience Lead.The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and resolution.This role builds u... Show more

W2 Only _ Customer Experience Manager _ Remote.

My3TechBoston, MA, United States
Full-time

Location: Remote (EST or CST - New England preferred but not required) Term: 6+ Months.Looking for a contractor to support the CX team as an Experience Manager.Job Description: Responsible for unde... Show more

Manager Digital Customer Experience

Grand Circle CorporationBoston, MA, United States
$110,000.00 yearly
Full-time

Manager Digital Customer Experience.Manager, Digital Customer Experience (Product).Reporting to: VP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid... Show more

Customer Experience Coordinator

MarshallsSaugus, Massachusetts, 01906
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Head of Customer Experience

Venturefizz Product Management CommunityWatertown, MA, United States
Full-time

Tutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse.We understand that general-purpose and gener... Show more

Customer Experience & Innovation Consultant (Remote)

Ecom IndustriesBoston, MA, United States
Full-time

Customer Experience & Innovation Strategist (Remote).Leading Digital Transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work... Show more

Guest Experience Manager

Emerson CollegeBoston, MA, United States
$66,270.00 yearly
Full-time +1

Join our community and experience Emerson College! The Guest Experience department serves as the "front porch" to the Emerson College campus, acting as its primary public interface, and fostering e... Show more

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Director, Customer Experience & Scaled Success

Director, Customer Experience & Scaled Success

Hi MarleyBoston, MA, United States
13 days ago
Job type
  • Full-time
Job description

Let's Create Simple, Lovable Technology Together

We are on a mission to transform the insurance industry one conversation at a time. We love the challenge and are excited to make a powerful impact together.

What Is Hi Marley?

Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while encouraging customer loyalty through delightful interactions.

Join a Company That Genuinely Cares About You

When you join Hi Marley, you join a team that aligns to a common purpose, embraces diverse backgrounds and world views and has a genuine curiosity and interest in each other, our customers and the insurance industry.

Core Values

Our core values define how we treat people and how we want to be treated. It is how we behave that unites us.

Max Courage

We encourage our team, our customers and their customers to dream big, try new ideas and take measured risks.

Be Humble

We promote a culture of humility, empathy and openness to learn from anyone, anywhere.

Ubuntu: "I am because we are"

True success is being part of a purpose much bigger than any single individual or company.

Benefits & Perks

Exceptional employees deserve exceptional benefits. We aim to support our employees with the resources and flexibility to help them succeed at work and home. And we're always seeking out opportunities to expand our offerings.

Open Vacation Policy

Take the time you need when needed. We mean it!

Generous Coverage

Benefit eligibility begins on day one! HSA, FSA, vision, dental, short-term and long-term disability and low-cost healthcare options are available to all employees!

Life Insurance

Should anything happen, our life insurance policy pays three times your annual salary to aid your loved ones.

Paid Parental Leave

The arrival of a child is an exciting occasion, so we give you the time you need to spend with your family.

Financial Benefits

We care about helping you build your future. Have financial confidence with our competitive stock options and 401(k) match.

Ongoing Learning

We are a growth-minded organization and encourage continuous learning through investments in your professional development.

Wellness

Enjoy monthly stipends to use on the wellness and lifestyle options you find meaningful.

Referral Bonus

We generously reward you for harnessing the power of your network with no cap on the number of referrals you can make.

Events & Entertainment

Our events provide fun opportunities for employees to build meaningful relationships.

Diversity, Equity & Inclusion

We are committed to creating and fostering a culture of belonging through diversity, equity and inclusion. Hi Marley is dedicated to being a place where everyone feels seen, heard, included, valued and celebrated for what makes them unique. We are always striving to create a truly lovable work life for our employees.

Learn how Hi Marley got its start and about our growth throughout the years.

Explore Our Story