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Customer experience manager Jobs in Greensboro, NC

Last updated: 10 hours ago
Manager, Customer Marketing

Manager, Customer Marketing

Thermo Fisher ScientificNorth Carolina, United States of America
Remote
Full-time
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life – to enable our customers to make the...Show moreLast updated: 30+ days ago
  • Promoted
Part-Time Customer Service Retail Manager

Part-Time Customer Service Retail Manager

Michaels StoresGreensboro, NC, United States
Part-time
Store - GREENSBORO-WENDOVER, NC.Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain sto...Show moreLast updated: 2 days ago
(Remote) Customer Success Manager

(Remote) Customer Success Manager

N. Harris Computer Corporation - USANorth Carolina, United States
Remote
Full-time
Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago
  • Promoted
Customer Development Manager

Customer Development Manager

Advantage SolutionsGreensboro, NC, United States
$65,000.00 yearly
Full-time
Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. At our Company, we grow People, Brands, and Busin...Show moreLast updated: 24 days ago
Manager User Experience Design

Manager User Experience Design

Highmark HealthNC, Working at Home, N Carolina
$170,800.00 yearly
Full-time
This position is responsible for leading a team of creative resources to design, test, and deliver digital user experiences that support Highmark's strategic roadmap. This individual will lead a tea...Show moreLast updated: 30+ days ago
Adobe Experience Manager (AEM) Developer

Adobe Experience Manager (AEM) Developer

American Red CrossNC, US
$95,000.00–$115,000.00 yearly
Full-time
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networ...Show moreLast updated: 30+ days ago
  • Promoted
Window Clerk / Customer Service - No Experience Required

Window Clerk / Customer Service - No Experience Required

Postal Hiring GuideGreensboro, NC, United States
Full-time
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.In this role, you will provide a range of sales and customer support services, primarily assisting cust...Show moreLast updated: 6 days ago
  • Promoted
Customer Service - TurboTax Product - NO Tax Experience Necessary!

Customer Service - TurboTax Product - NO Tax Experience Necessary!

Teleperformance-Turbo TaxGreensboro, NC, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 1 day ago
Manager, Customer Programs

Manager, Customer Programs

American Honda Motor Co IncGreensboro, NC, United States
As part of the Customer Service Team, the Programs Manager is responsible for developing, executing, and overseeing all initiatives related to customer claims, warranties and maintenance contracts....Show moreLast updated: 26 days ago
Customer Success Manager (FieldRoutes)

Customer Success Manager (FieldRoutes)

ServiceTitanGlendale, CA NC
Remote
Full-time
We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022. Our cloud-based business mana...Show moreLast updated: 30+ days ago
Guest Experience Manager

Guest Experience Manager

CAVA - North CarolinaGreensboro, North Carolina, United States
Full-time +1
Our restaurants need team members to make the magic happen every day.Everyone matters and we’re here to celebrate your growth. Every one of us can change someone’s day for the better.We use transpar...Show moreLast updated: 30+ days ago
Experience Manager

Experience Manager

Ulta Beauty, Inc.Greensboro, North Carolina, United States
Full-time
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash...Show moreLast updated: 14 days ago
Guest Experience Manager

Guest Experience Manager

cavaGreensboro, North Carolina, United States
Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team.Guest Experience Managers partner with the General Manager to support daily restaurant oper...Show moreLast updated: 30+ days ago
  • Promoted
Guest Experience Manager

Guest Experience Manager

CAVA - GreensboroGreensboro, NC, US
Full-time +1
At CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need team members to make the magic happen every day. Everyone matters and we’re here to ce...Show moreLast updated: 2 days ago
  • Promoted
Customer Programs Manager

Customer Programs Manager

Honda Aircraft CompanyGreensboro, NC, United States
Full-time
As part of the Customer Service Team, the Programs Manager is responsible for developing, executing, and overseeing all initiatives related to customer claims, warranties and maintenance contracts....Show moreLast updated: 4 days ago
  • Promoted
  • New!
ACCOUNT MANAGER / CUSTOMER SERVICE SALES

ACCOUNT MANAGER / CUSTOMER SERVICE SALES

RemXNC, United States
$24.00 hourly
Permanent +1
Now Hiring for an Account Manager / Customer Service Sales Representative in the Kennesaw, GA area!.This is a temporary to permanent hire opportunity that requires working fully onsite.Monday throu...Show moreLast updated: 10 hours ago
Manager, Customer Experience

Manager, Customer Experience

CFA InstituteRemote, NC
Remote
Full-time
As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago
  • Promoted
Guest Experience Manager

Guest Experience Manager

CAVA - WendoverGreensboro, NC, US
Full-time +1
At CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need team members to make the magic happen every day. Everyone matters and we’re here to ce...Show moreLast updated: 2 days ago
Manager, Customer Marketing

Manager, Customer Marketing

Thermo Fisher ScientificNorth Carolina, United States of America
30+ days ago
Job type
  • Full-time
  • Remote
Job description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – to enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

Our work in specialty diagnostics – from providing diagnostic assays and instruments to clinical monitoring across disease stages – improves the diagnosis and management of blood cancers and immune system disorders. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future.

The Binding Site, part of Thermo Fisher Scientific, is a global leader in specialty diagnostics that provides diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders. The Binding Site Freelite offering is widely recommended for multiple myeloma diagnosis and monitoring across all stages of the disease by major clinical guideline publications. In addition, The Binding Site is an active and influential contributor to the broader scientific community. To find out more visit .

Discover Impactful Work :

We are looking for a skilled and experienced individual to join our team as the Manager of Customer Marketing. In this role, you will have the opportunity to lead a team of dedicated marketers and play a key role in driving our customer-focused marketing initiatives. Your leadership and expertise will be crucial in developing and implementing marketing strategies that prioritize the needs and satisfaction of our customers. We value exceptional leadership skills, a proven track record in customer marketing, and a passion for achieving results. If you are up for this exciting challenge, we invite you to apply and join our team today!

Why Join Us :

  • Play a pivotal role in shaping the future of healthcare marketing.
  • Lead a team with wide-ranging strengths driven by innovation and impact.
  • Competitive compensation and benefits package.
  • Access continuous learning and growth opportunities to further develop your skills and expertise.

Education :

  • Bachelor’s degree in marketing, business, or a related field required; MBA or advanced degree preferred.

    • A Day in the Life :

  • Serve as a member of the Marketing Leadership Team while leading a team of customer-centric marketers.
  • Oversee a team responsible for customer facing pivotal initiatives responsible for driving brand awareness, business impact, and customer retention.
  • Be responsible for the management and optimization of marketing technologies, including CRM systems, marketing automation platforms, and analytics tools, to enhance customer engagement and drive business growth.
  • Handle marketing budgets and allocate resources optimally to increase return on investment and achieve marketing objectives.

    • Keys to Success :

  • Develop a clear and compelling vision for customer marketing initiatives, aligned with overall business objectives, to drive customer engagement and business growth.
  • Cultivate a collaborative and supportive team environment, mentoring and developing team members to enhance their skills and career growth.
  • Maintain strong communication with team members, stakeholders, and other departments, effectively communicating ideas and strategies to senior management and key team members.
  • Keep the customer at the forefront of all marketing strategies, gathering and analyzing customer feedback and data to advise decision-making.
  • Use data and analytics to measure the effectiveness of marketing campaigns, making informed decisions to optimize strategies.
  • Encourage innovation and creative problem-solving, staying updated on industry trends and experimenting with new marketing channels and techniques.
  • Ensure proficiency with marketing technologies and platforms, supervising the implementation and management of new technologies to improve efficiency.

    • Experience :

  • 5+ years proven experience in customer marketing, with a minimum of 2 years in a managerial role required.
  • Experience in retaining marketing teams and driving customer-centric initiatives in diagnostics or healthcare strongly preferred.
  • Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, and web analytics.
  • Proficiency in marketing technologies and platforms (, CRM, marketing automation tools, CMS) strongly preferred.
  • Experience in clinician engagement preferred.

    • Skills & Abilities :

  • Ability and willingness to travel up to 25% including occasional weekends and international travel.
  • Demonstrate leadership providing clarity in goals, expectations and priorities while fostering open and clear communication, collaboration, and problem-solving.
  • Customer-centric approach, crafting strategic multi-channel solutions.
  • Phenomenal teammate adept at cross-functional collaboration.

    • Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.