Customer experience manager Jobs in Hartford, CT
Last updated: 1 day ago
A company is looking for a Customer Experience Manager to ensure a best-in-class customer experience through effective management of customer care operations.
Key ResponsibilitiesManage day-to-day o...Show moreLast updated: 12 days ago
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
Assess and analyze business trend...Show moreLast updated: 30+ days ago
Customer Care and Success at GoTo.At GoTo, we're passionate about making IT easy for everyone.We deliver solutions that enable secure connections, collaboration, and flexibility, empowering people ...Show moreLast updated: 7 days ago
Morning, Afternoon, Evening (Includes Weekends).At Wegmans, we’re on a mission to help people live healthier, better lives through exceptional food.
So, when you bring your authentic self and your p...Show moreLast updated: 1 day ago
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™.
We do this by designing and innovating furniture solutions that are adaptab...Show moreLast updated: 9 days ago
Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all.We believe literacy is a fundamental right and should be attainable for all people...Show moreLast updated: 1 day ago
As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.As...Show moreLast updated: 4 days ago
Missions are accomplished with people, driving towards a greater purpose.Foley has been a trusted partner to motor carriers of all sizes.
Our technologically advanced approach to DOT compliance auto...Show moreLast updated: 8 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing!.We are looking for an innovative, driven, and inspiring Customer Success leader that can help build out and lead our ...Show moreLast updated: 1 day ago
At Verint, we believe customer engagement is the core of every global brand.Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering C...Show moreLast updated: 1 day ago
Location : Remote, United States, United States.TheCustomer Success Manageris a key member of our Go to Market organization responsible for educating and empowering ournewSMBcustomers to realize val...Show moreLast updated: 1 day ago
At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...Show moreLast updated: 2 days ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Store - HART-EAST HARTFORD, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store...Show moreLast updated: 30+ days ago
Customer Assurance Manager - HVAC Products | Carrier Enterprise.Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC...Show moreLast updated: 1 day ago
KC&E Experience Center Manager.Connecticut (Litchfield County).This role requires availability during peak business hours which includes a combination of weekdays weekends and holidays.PreSeason (M...Show moreLast updated: 12 days ago
The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson R...Show moreLast updated: 1 day ago
As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Manager
VirtualVocationsHartford, Connecticut, United StatesFull-time
Assistant Manager : Customer Experience / Operations
World MarketManchester, B Hale Rd, , USA, CT, USFull-time
- Promoted
Staff Customer Experience Analyst
Go To ServicesHartford, CT, United States$95,000.00–$158,000.00 yearly
Full-time
- Promoted
CUSTOMER EXPERIENCE TEAM LEADER
Wegmans Food MarketsCT, United States$22.25–$22.75 hourly
Full-time
- Promoted
MANAGER, CUSTOMER SERVICE
LOVESAC COMPANYCT, United States$85,000.00–$97,000.00 yearly
Full-time
- Promoted
Customer Success Manager
Wilson Language TrainingHartford, CT, United States$51,500.00–$74,750.00 yearly
Full-time
- Promoted
MANAGER CUSTOMER SERVICE
GraybarCT, United States$90,000.00 yearly
Full-time
- Promoted
Customer Success Manager
Foley Carrier Services LLCHartford, CT, US$21.00–$26.00 hourly
Full-time
Customer Experience Transformation Consultant
TeleperformanceCT, US Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaning...Show moreLast updated: 30+ days ago
- Promoted
Manager, Customer Success Management
Rocket SoftwareHartford, CT, United States$92,700.00–$110,000.00 yearly
Full-time
- Promoted
Associate Customer Success Manager
Verint SystemsHartford, CT, United States$70,000.00–$80,000.00 yearly
Full-time
IT Customer Experience Manager
Kaman CorporationBloom, CT, US Year after year, Kaman delivers technical breakthroughs and innovative solutions for our customers.We do this by acquiring new technologies, expanding facilities, developing R&D capabilities and in...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
Dodge Construction NetworkHartford, CT, United States$50,000.00–$65,000.00 yearly
Full-time
- Promoted
Guest Experience Manager
CAVA - Meadow CommonsNewington, CT, USFull-time +1
Customer Experience Measurement - Director
CVS HealthHartford, CT, US$100,000.00–$231,500.00 yearly
Full-time
Customer Experience Manager FT
MichaelsEast Hartford, 5 Main St, Ste 5BFull-time
- Promoted
Customer Assurance Manager
Watsco, Inc.Hartford, CT, USFull-time +1
- Promoted
KCE Experience Center Manager
KC&E AdventuresLitchfield County, Connecticut, USA$20.00–$22.00 hourly
- Promoted
Customer Success Manager, Government
Thomson ReutersHartford, CT, United States$104,300.00–$193,700.00 yearly
Full-time
Manager, Customer Experience
CFA InstituteRemote, CTRemote
Full-time
Customer Experience Manager
VirtualVocationsHartford, Connecticut, United States12 days ago
Job type
- Full-time
Job description
A company is looking for a Customer Experience Manager to ensure a best-in-class customer experience through effective management of customer care operations.Key ResponsibilitiesManage day-to-day operations of outsourced customer care vendor and oversee KPI complianceEstablish and update support policies and procedures while monitoring customer feedback and satisfaction metricsCollaborate with internal teams and product stakeholders to address customer concerns and optimize service deliveryRequired Qualifications3+ years of experience in customer service management, vendor relations, or call center managementExtensive experience with CRMs such as Zendesk or SalesforceDeep understanding of customer service management and performance driversAbility to effectively multitask and adapt focus based on business needsExperience in developing training curriculum and quality assurance processes