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Customer experience manager Jobs in Hialeah, FL
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Customer experience manager • hialeah fl
Customer Experience Advisor
El Car Wash 160, LLCMiami, FL, USCustomer Experience Advisor
National Express Wash HoldCo LLCHialeah, FL, USCustomer Experience Adv
El Car Wash Palmetto Bay Holdings, LLCMiami, FL, USCustomer Experience Adv
El Car Wash Okee, LLCHialeah, FL, US- New!
Customer Experience Adv
El Car Wash West Kendall, LLCMiami, FL, US- Promoted
Customer Experience Manager
VirtualVocationsCoral Gables, Florida, United States- Promoted
customer experience Manager
MichaelsMiami, FL, USCustomer Experience Coordinator
SuitsupplyMiami, FL, United States- Promoted
Customer Experience Specialist
British Swim SchoolMiami, FL, USCustomer Experience Adv
El Car Wash North MiamiMiami, FL, US- Promoted
Associate Customer Experience Manager
C&S Wholesale Services, LLCMiami, FL, United StatesCustomer Experience Advisor
El Car Wash 6, LLCMiami, FL, USCustomer Experience Adv
El Car WashHialeah, FL, United StatesCustomer Experience Advisor
El Car Wash 8, LLCMiami, FL, US- Promoted
Customer Experience Manager
C&S Wholesale GrocersMiami, FL, USCustomer Experience Advisor
JG Florida 1 LLCMiami, FL, USCustomer Experience Manager
C&S Wholesale Grocers, Inc.Miami, FL- New!
Customer Experience Adv
El Car Wash Coral Way West, LLCMiami, FL, USCustomer Experience Specialist
British Swim School of Greater MiamiMiami, FL, US- truck driving (from $ 31,200 to $ 232,145 year)
- process engineer (from $ 85,000 to $ 206,000 year)
- independent contractor (from $ 29,250 to $ 197,600 year)
- cable installation technician (from $ 31,239 to $ 195,000 year)
- veterinarian (from $ 142,500 to $ 180,000 year)
- engineering (from $ 82,500 to $ 172,100 year)
- administrative director (from $ 39,000 to $ 170,235 year)
- product owner (from $ 110,000 to $ 160,000 year)
- freelance (from $ 36,075 to $ 159,250 year)
- software engineer (from $ 110,000 to $ 155,375 year)
- Green Bay, WI (from $ 49,296 to $ 227,700 year)
- Palm Bay, FL (from $ 49,648 to $ 220,000 year)
- Phoenix, AZ (from $ 62,500 to $ 211,920 year)
- Richmond, CA (from $ 109,726 to $ 209,000 year)
- San Francisco, CA (from $ 72,150 to $ 191,995 year)
- Pittsburgh, PA (from $ 65,000 to $ 190,860 year)
- Chula Vista, CA (from $ 95,556 to $ 189,838 year)
- Nashville, TN (from $ 66,213 to $ 185,000 year)
- Sugar Land, TX (from $ 74,000 to $ 183,500 year)
- Indianapolis, IN (from $ 46,000 to $ 180,000 year)
The average salary range is between $ 55,012 and $ 148,500 year , with the average salary hovering around $ 85,717 year .
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Customer Experience Advisor
El Car Wash 160, LLCMiami, FL, US- Full-time
Job Description
Job Description
What you’ll be doing :
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members.
- Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
- Address customer inquiries, concerns, and complaints professionally and promptly.
- Provide detailed information on car wash services, memberships, and promotions.
- Educate customers about the benefits of various service options and upsell where appropriate.
- Achieve sales targets and contribute to the overall revenue goals of the car wash.
- Ensure a clean, safe, and welcoming environment for customers.
- Assist with the daily operation of the car wash, including managing transactions and handling card payments.
- Perform routine maintenance checks and ensure equipment is functioning correctly.
- Collaborate with team members to ensure efficient operations and high service standards.
- Build and maintain strong relationships with customers to encourage repeat business.
- Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.
- Follow up with customers as needed to resolve issues or address concerns.
- Work collaboratively with team members to ensure high service standards and efficient operations.
- Contribute to a positive team environment and support colleagues in achieving common goals.
- Full Service (If applicable)
Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.
What you’ll bring to the team :
COMPETENCIES
Communication
Product Knowledge
Customer Centric Approach
Technical Skills
Problem- Solving
El Car Wash Benefits :
A little bit about us :
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.
At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an Equal Opportunity Employer