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Customer experience manager Jobs in Hialeah, FL

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Customer experience manager • hialeah fl

Last updated: 9 hours ago
Customer Experience Advisor

Customer Experience Advisor

El Car Wash 160, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
Customer Experience Advisor

Customer Experience Advisor

National Express Wash HoldCo LLCHialeah, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
Customer Experience Adv

Customer Experience Adv

El Car Wash Palmetto Bay Holdings, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 5 days ago
Customer Experience Adv

Customer Experience Adv

El Car Wash Okee, LLCHialeah, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
  • New!
Customer Experience Adv

Customer Experience Adv

El Car Wash West Kendall, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 9 hours ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsCoral Gables, Florida, United States
Full-time
A company is looking for a Customer Experience (CX) Manager to lead and enhance customer support operations.Key Responsibilities Lead and develop a global CX team across multiple time zones Buil...Show moreLast updated: 28 days ago
  • Promoted
customer experience Manager

customer experience Manager

MichaelsMiami, FL, US
Full-time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 17 days ago
Customer Experience Coordinator

Customer Experience Coordinator

SuitsupplyMiami, FL, United States
Full-time
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of re...Show moreLast updated: 4 days ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

British Swim SchoolMiami, FL, US
Full-time
Customer Experience Specialist (Deck Ambassador).A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to...Show moreLast updated: 10 days ago
Customer Experience Adv

Customer Experience Adv

El Car Wash North MiamiMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
  • Promoted
Associate Customer Experience Manager

Associate Customer Experience Manager

C&S Wholesale Services, LLCMiami, FL, United States
Full-time
Position Overview Keep our communities fed.Our focus is simple but meaningful — from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed l...Show moreLast updated: 30+ days ago
Customer Experience Advisor

Customer Experience Advisor

El Car Wash 6, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 20 days ago
Customer Experience Adv

Customer Experience Adv

El Car WashHialeah, FL, United States
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
Customer Experience Advisor

Customer Experience Advisor

El Car Wash 8, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

C&S Wholesale GrocersMiami, FL, US
Full-time
Our focus is simple but meaningful from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities.As ...Show moreLast updated: 30+ days ago
Customer Experience Advisor

Customer Experience Advisor

JG Florida 1 LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

C&S Wholesale Grocers, Inc.Miami, FL
Full-time
Position Overview • • Keep our communities fed.Our focus is simple but meaningful — from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed ...Show moreLast updated: 30+ days ago
  • New!
Customer Experience Adv

Customer Experience Adv

El Car Wash Coral Way West, LLCMiami, FL, US
Full-time
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs...Show moreLast updated: 20 hours ago
Customer Experience Specialist

Customer Experience Specialist

British Swim School of Greater MiamiMiami, FL, US
Full-time
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.Compensation and...Show moreLast updated: 11 days ago
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Customer Experience Advisor

Customer Experience Advisor

El Car Wash 160, LLCMiami, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

What you’ll be doing :

The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members.

  • Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
  • Address customer inquiries, concerns, and complaints professionally and promptly.
  • Provide detailed information on car wash services, memberships, and promotions.
  • Educate customers about the benefits of various service options and upsell where appropriate.
  • Achieve sales targets and contribute to the overall revenue goals of the car wash.
  • Ensure a clean, safe, and welcoming environment for customers.
  • Assist with the daily operation of the car wash, including managing transactions and handling card payments.
  • Perform routine maintenance checks and ensure equipment is functioning correctly.
  • Collaborate with team members to ensure efficient operations and high service standards.
  • Build and maintain strong relationships with customers to encourage repeat business.
  • Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.
  • Follow up with customers as needed to resolve issues or address concerns.
  • Work collaboratively with team members to ensure high service standards and efficient operations.
  • Contribute to a positive team environment and support colleagues in achieving common goals.
  • Full Service (If applicable)

Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.

  • Maintain an organized and efficient cashier area
  • Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms
  • What you’ll bring to the team :

  • Strong interpersonal and communication skills, with the ability to engage and build rapport with customers.
  • Proven ability to meet or exceed sales goals and drive customer satisfaction.
  • Excellent problem-solving skills and the ability to handle customer complaints with professionalism.
  • Detail-oriented with a strong commitment to providing exceptional service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.
  • Basic computer skills and familiarity with point-of-sale systems.
  • COMPETENCIES

    Communication

    Product Knowledge

    Customer Centric Approach

    Technical Skills

    Problem- Solving

    El Car Wash Benefits :

  • Full Comprehensive Benefits
  • 401K Retirement Savings Plan with a 4% Match! FREE Money!!
  • On-the-Job Training and Career GROWTH
  • Pet Insurance
  • Work-Life Balance
  • Mental Health Days
  • Paid Time Off
  • Maternity Leave
  • Paternity Leave
  • Tuition Reimbursement
  • Neurodivergent Hiring Program
  • FREE Car Washes!
  • A little bit about us :

    Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.

    At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

    At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.

    Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!

    El Car Wash is an Equal Opportunity Employer