Talent.com

Customer experience manager Jobs in Lakeland, FL

Create a job alert for this search

Customer experience manager • lakeland fl

Last updated: 19 hours ago
Manager in Training (1-3 Years Manager experience)

Manager in Training (1-3 Years Manager experience)

Circle KLakeland, Florida, United States of America
Full-time
Florida BU - Region 05 - Market 07 : 111 Robson St, Lakeland, Florida 33805.The minimum qualifications for a Store Manager are : . High School diploma or GED preferred.Experience in retail sales prefer...Show moreLast updated: 30+ days ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Lakeland, Florida
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.Lakeland, FL, United States
Full-time
Store 2707087 : 3808 Deeson Rd, Lakeland, Florida 33810.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wor...Show moreLast updated: 30+ days ago
Full Time Customer Experience Manager

Full Time Customer Experience Manager

Michaels StoresLakeland, FL, United States
Full-time +1
Store - LAKELAND, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recover...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesLakeland, FL, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 29 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Family DollarLakeland, FL, USA
Full-time
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 28 days ago
  • Promoted
Retail Customer Service

Retail Customer Service

EZCORPLakeland, FL, US
Full-time
Retail Sales Associate / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorro...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Harveys Retail StoresLakeland, FL, United States
Full-time
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences.As a great place to work, we empower everyone to be their full, authentic selves.Rea...Show moreLast updated: 24 days ago
  • Promoted
Retail Customer Experience Manager

Retail Customer Experience Manager

MichaelsLakeland, FL, US
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Ace Handyman ServicesLakeland, FL, US
Full-time
Customer Service Rep Opportunity.Customer Service professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding s...Show moreLast updated: 30+ days ago
Customer Claims Representative

Customer Claims Representative

Service Pros Auto GlassLakeland, FL, US
Full-time
Dealership Support Representative.You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and d...Show moreLast updated: 12 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AmazonLakeland, FL, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 28 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

WawaLakeland, FL, US
Full-time
Customer Service Associate (CSA).As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...Show moreLast updated: 30+ days ago
Part Time Customer Exerience Manager

Part Time Customer Exerience Manager

Michael's IncLakeland, FL, United States
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyFlorida
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
  • Promoted
Guest Experience Lead

Guest Experience Lead

McDonald'sLakeland, FL, US
Full-time
Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Employee discounts and free meals. Paid sick leave and / or paid time off.Tuition reimburs...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

WalgreensLakeland, FL, US
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Innovativ Pharma, Inc.Lakeland, FL, US
Full-time
Customer Service Representative to join our dynamic team.Recognized for our commitment to delivering innovative pharmaceuticals that improve patient care, we aim to ensure that healthcare professio...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Representatives

Customer Service Representatives

MercorLakeland, Florida, US
Remote
Full-time
About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...Show moreLast updated: 19 hours ago
People also ask
Manager in Training (1-3 Years Manager experience)

Manager in Training (1-3 Years Manager experience)

Circle KLakeland, Florida, United States of America
30+ days ago
Job type
  • Full-time
Job description

Florida BU - Region 05 - Market 07 : 111 Robson St, Lakeland, Florida 33805

Shift Availability

Flexible Availability

Job Type

Minimum Qualifications

The minimum qualifications for a Store Manager are :

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Experience to perform the essential duties, responsibilities and working in the conditions described below.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to supervise and manage the functions listed in the CSR and ASM job description.
  • Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to / from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
  • Perform other duties as assigned or delegated by his / her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
  • Site Relationships

  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.
  • Training and Development

  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.
  • Communication

  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic on-going communication meetings with all site employees and the Market Manager.
  • Organizing and Planning

  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
  • Financial

  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.
  • Working Conditions

  • Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
  • Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and / or freezer.
  • Be exposed to occasional noise.
  • Work with a minimum of direction and supervision.
  • At all times work as an effective manager, supervisor and leader.
  • THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND / OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

    NOTE : This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

    Circle K is an Equal Opportunity Employer.

    The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

    Click below to review information about our company's use of the federal E-Verify program to check work eligibility :

    In English

    In Spanish