Customer experience manager Jobs in Lexington, KY
Customer Service Associate
HertzLexington, Kentucky, United States
Full-Time Customer Experience Manager
MichaelsLexington, 150 W Lowry Ln Ste 170
Customer Experience Coor
TJ MaxxLexington, KY, 40503
70230-Customer Experience Coor
TJX Companies, Inc.Lexington, KY, US
LA Customer Care Program Manager
LXK Lexmark International Inc.Lexington, KY USA- Promoted
Window Clerk / Customer Service - No Experience Required
Postal Hiring GuideLexington, KY, United States
Manager User Experience Design
Highmark HealthKY, Working at Home, Kentucky- Promoted
Member Experience Officer
University of Kentucky Federal Credit UnionLexington, KY, United States- Promoted
Customer Experience Manager
VirtualVocationsLexington, Kentucky, United States
Manager of Product Experience
Cardinal HealthKentucky, KY
Customer Experience Lead-Hamburg Pavilion
Victoria's SecretLexington, KY, US- Promoted
LA Customer Care Program Manager
Lexmark International IncLexington, KY, United States
Customer Service Manager - State Farm Agent Team Member
Clint Conrad - State Farm AgentLexington, KY, US- Promoted
CUSTOMER SERVICE - TURBOTAX PRODUCT - NO TAX EXPERIENCE NECESSARY!
Teleperformance-Turbo TaxKY, United States
(Remote) Customer Success Manager
N. Harris Computer Corporation - USAKentucky, United States
Restaurant Manager - 5+ Years Experience - GM Experience A Plus!
Gecko HospitalityLexington, KY, USCustomer Service Associate
HertzLexington, Kentucky, United States- Part-time
- Quick Apply
The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage : $14.30 hourly
Qualifications :
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks :
Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts :
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal / Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more