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Customer experience manager • lynn ma

Last updated: 10 hours ago

Customer Experience Specialist - PT

Avis Budget GroupEast Boston, Massachusetts, United States
$21.00 hourly
Full-time +1
Quick Apply

Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!).Step into a role where you are the face of first-class service.As an Avi... Show more

Director, Customer Experience & Scaled Success

Hi MarleyBoston, MA, United States
Full-time

Let's Create Simple, Lovable Technology Together.We are on a mission to transform the insurance industry one conversation at a time.We love the challenge and are excited to make a powerful impact t... Show more

Customer Experience Coordinator

TJ MaxxPeabody, Massachusetts, United States of America
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Senior Manager of Customer Experience

SunoBoston, MA, United States
Full-time

Manager of Customer Experience at Suno.If you've spent your career building world-class support organizations and you're itching to rebuild one from the ground up AI-first, data-driven, and at rea... Show more

Senior Customer Experience Manager (CXM) Strategic

Maven AGIBoston, MA, United States
Full-time

Customer Experience Manager (CXM) Strategic.Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service.Founded in... Show more

Senior Customer Experience Manager (CXM) Strategic

Venturefizz Product Management CommunityBoston, MA, United States
Full-time

Senior Customer Experience Manager (CXM) Strategic.Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service.Fou... Show more

Customer Experience Coordinator

MarshallsSaugus, Massachusetts, United States of America
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Channel Sales Manager - Fuel iX, Customer Experience

WillowTreeBoston, MA, United States
$132,000.00 yearly
Full-time

Channel Sales Manager - Fuel iX, Customer Experience.Welcome to TELUS Digital where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital divis... Show more

VP, Product Payments Experience & Customer Loyalty

FlywireBoston, MA, United States
$250,000.00 yearly
Full-time

VP, Product Payments Experience & Customer Loyalty.Are you ready to trade your job for a journey? Become a FlyMate!.Passion, excitement & global collaboration are all core to what it means to be a ... Show more

Manager, Customer Experience Strategic Initiatives

NexampBoston, MA, United States
$120,000.00 yearly
Full-time

Manager, Customer Experience Strategic Initiatives.Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow?... Show more

Operations Experience Manager

Home DepotDanvers, MA, United States
$54,500.00 yearly
Full-time

With a career at The Home Depot, you can be yourself and also be part of something bigger.Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing ... Show more

W2 Only _ Customer Experience Manager _ Remote.

My3TechBoston, MA, United States
Full-time

Location: Remote (EST or CST - New England preferred but not required) Term: 6+ Months.Looking for a contractor to support the CX team as an Experience Manager.Job Description: Responsible for unde... Show more

Customer Experience Supervisor I - Northshore Mall

JCPenneyPeabody, MA, United States
Full-time

Customer Experience Supervisor.As the Customer Experience Supervisor I, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer s... Show more

Customer Experience Manager

Five BelowDanvers, MA, United States
Full-time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more

Manager Digital Customer Experience

Grand Circle CorporationBoston, MA, United States
$115,000.00 yearly
Full-time

Manager, Digital Customer Experience (Product).Reporting to: VP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid, 3x/week onsite in our Seaport offi... Show more

Customer Experience Manager, Connected Care

Linus HealthBoston, MA, United States
Full-time

Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world.By advancing how we detect and address cognitive and brain disorders leveragi... Show more

Customer Experience & Innovation Consultant (Remote)

Ecom IndustriesBoston, MA, United States
Full-time

Customer Experience & Innovation Strategist (Remote).Leading Digital Transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work... Show more

People Experience Manager

Alumni VenturesBoston, MA, United States
$100,000.00 yearly
Full-time

At AV, we believe exceptional people experiences are critical to building and maintaining a strong, high-performing company.We're looking for a thoughtful, creative, and execution-oriented People E... Show more

 • New!

Guest Experience Manager

Emerson CollegeBoston, MA, United States
$66,270.00 yearly
Full-time +1

Join our community and experience Emerson College! The Guest Experience department serves as the "front porch" to the Emerson College campus, acting as its primary public interface, and fostering e... Show more

Sales Representative - Customer Service Experience Required

American IncomeBoston, MA
Full-time

A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A... Show more

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Customer Experience Specialist - PT

Customer Experience Specialist - PT

Avis Budget GroupEast Boston, Massachusetts, United States
30+ days ago
Salary
$21.00 hourly
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description
$21.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!)
Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you’ll deliver a premium, personalized service that turns every rental into an extraordinary experience. From doorstep deliveries to airport arrivals, you’ll ensure every detail is flawless, every interaction is warm, and every customer feels valued.
If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team!
What You’ll Do:
  • You will act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection. You’ll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step.
  • Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
  • Provide a premium customer experience by delivering vehicles directly to customers.
  • Collaborate with team members and management to coordinate timely vehicle delivery and collection.
  • Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
  • Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Perks You’ll Get:
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
  • On-the-job training.
  • Paid time off.
  • Medical, Dental and Other Insurance.
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

Above perks may vary based on full-time/part-time status and location.

What We’re Looking For:
  • Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
  • Professional, friendly demeanor with a focus on customer satisfaction.
  • Strong verbal and written communication skills.
  • Technologically proficient and comfortable using various mobile devices.
  • Valid Driver’s License.
  • Must be 18 years of age and legally authorized to work in the United States.
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills.
  • Flexibility to work various hours not limited to evenings, weekends and holidays.
  • Willingness to work outdoors in all weather conditions.
  • On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely.
  • Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type.

Who We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.



    About Avis Budget Group:

    Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.