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Customer experience manager Jobs in Nashville, TN

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Customer experience manager • nashville tn

Last updated: 22 hours ago

Customer Experience Specialist

grace getaways travelNashville, Tennessee, United States
Remote
Full-time
Quick Apply

Grace & Getaways Travel LLC is looking for a dependable and customer-focused individual to support clients throughout the vacation planning and reservation process.This role focuses on client c... Show more

Customer Service and Patient Experience Professional

creeksideNashville, TN
Full-time

Customer Service and Patient Experience Professional:.Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let’s talk employee perks.We gen... Show more

Customer Success Manager

hub syncNashville, TN, US
Full-time
Quick Apply

About HubSync  HubSync is a fast-growing SaaS company transforming the accounting industry through a fully integrated platform that enhances productivity and delivers a seamless... Show more

Customer Care Manager

m i homesNashville, TN, US
Full-time
Quick Apply

M/I Homes has been building new homes of outstanding quality and superior design for 50 years.Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the cu... Show more

Customer Service Manager, Airport Customer Experience Administration

american airlinesNashville, TN, US
Full-time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best ver... Show more

Event Experience Manager

marriott internationalNashville, TN, United States
$25.77–$30.29 hourly
Full-time

Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies.Serves as meeting planning advocate and liaison to all operational departments.Verifi... Show more

Sr Manager, Product Experience

singerNashville, TN, United States
Full-time

Senior Manager, Product Experience.SVP Worldwide is the world's largest consumer sewing machine company, proudly home to the iconic brands SINGER, HUSQVARNA VIKING, PFAFF, and CREATIVATE.Together, ... Show more

Senior Product Manager- Patient Experience

tailor careNashville, TN, United States
Full-time

Senior Product Manager- Patient Experience.TailorCare is transforming the experience of specialty care.Our comprehensive care program takes a deeply personal, evidence-based approach to improving p... Show more

Clinic Sales & Experience Manager

milan laserNashville, TN, United States
$75,000.00 yearly
Full-time

Nashville (Hendersonville), TN On-Track Earnings: $75,000$95,000 in your first year Benefits: Full benefits package upon hire including free laser hair removal.Sales Leadership Opportunity with Unc... Show more

Regional Customer Support Manager

t3 recruitersNashville, TN, USA
Permanent

Here's a rewritten version of the provided job description, anonymized so it doesn't reveal the company name or specific affiliations:.Position:** Regional Support Manager – Parts and Service.The *... Show more

Director, Customer Experience (Nashville, TN)

oracleNashville, Tennessee, US
Full-time

As Director, Customer Experience, you will lead the customer experience operating model for Oracle Cloud Infrastructure data center delivery and operations across a regional or portfolio scope.You ... Show more

Manager Customer Logistics

ryderNashville, TN, US
Full-time

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.We are immediately hiring a Manager Customer Logistics in Nashville, TN for our Supply Chain Solutions divisio... Show more

 • New!

Customer Service - Self Storage Manager

public storageMadison, Tennessee, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Customer Experience Team Member

lucky gunner comNashville, TN, US
$14.00 hourly
Full-time +1
Quick Apply

Do you enjoy the flexibility of working from home?  LuckyGunner.Americans buy ammo online, and we need help further disrupting the industry.We are seeking a passionate, service-oriented indivi... Show more

Retail Lead Associate (Reduced-Time), Customer Experience Operations

amazon com services a57Nashville, Tennessee, USA
$18.35 hourly
Part-time

Reduced Time Hours: Average work between 30-39 hrs per week.This role requires open availability FH 15:45-22:15.As a Retail Lead Associate, you will be the face of Amazon and contribute to the cult... Show more

Life Sciences Experience Design Strategy Senior Manager

deloitteNashville, TN, United States
Full-time

Experience Design Strategy Senior Manager.The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engage... Show more

Director, Customer Experience (Nashville, TN)

hackajobNashville, TN, United States
$144,000.00–$306,400.00 yearly
Full-time

As Director, Customer Experience, you will lead the customer experience operating model for Oracle Cloud Infrastructure data center delivery and operations across a regional or portfolio scope.You ... Show more

Retail Lead Associate (Full-Time), Customer Experience Operations

prime now e78Nashville, Tennessee, USA
$18.35 hourly
Full-time

Full Time Hours: Average work 40 hrs per week.This role requires open availability FH 01:45 PM - 10:15 PM.As a Retail Lead Associate you will be the face of Amazon and contribute to the vibrant cul... Show more

Experience Team

pins mechanicalNashville, TN, US
Part-time

Pins Mechanical Company is a social gathering place that offers a playful alternative to a traditional night out.Whether its duckpin bowling, pinball, or shuffleboard, Pins brings people together t... Show more

Customer Service Manager

hatch global searchNashville, Tennessee, United States
Full-time

Essential Duties and Responsibilities.Plans, prioritizes, assigns, manages, supervises, reviews, and participates in the work of staff responsible for assigned Customer Service Department services ... Show more

People also ask
Customer Experience Specialist

Customer Experience Specialist

grace getaways travelNashville, Tennessee, United States
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Position Overview

Grace & Getaways Travel LLC is looking for a dependable and customer-focused individual to support clients throughout the vacation planning and reservation process.

This role focuses on client communication, research, reservation assistance, organization, and follow-up. The ideal candidate is professional, organized, comfortable working independently, and enjoys helping people make informed decisions.

Training and resources are available to help qualified individuals learn the systems, supplier platforms, and booking procedures used in the role.

Key Responsibilities

  • Communicate with clients to learn about their vacation preferences, needs, dates, and budget.
  • Research available cruises, resorts, hotels, transportation, vacation packages, and other travel options.
  • Provide clients with options that match their requests and preferences.
  • Assist clients with reservation details and the booking process.
  • Respond to customer questions in a professional and timely manner.
  • Follow up with prospective clients regarding inquiries, quotes, and reservation decisions.
  • Maintain communication with clients throughout the planning process.
  • Review reservation information for accuracy and completeness.
  • Maintain organized client records and booking information.
  • Use online reservation systems, supplier websites, email, and customer-management tools.
  • Stay informed about destination information, supplier policies, promotions, and booking requirements.
  • Provide ongoing customer support before and after reservations are completed.
  • Develop positive relationships with clients that encourage repeat business and referrals.

Qualifications

  • Strong customer service and interpersonal skills.
  • Clear written and verbal communication skills.
  • Professional and friendly communication style.
  • Strong organizational and follow-up skills.
  • Comfortable using computers, email, websites, and online systems.
  • Ability to research and compare information for customers.
  • Ability to manage multiple client requests and deadlines.
  • Self-motivated and able to work independently.
  • Willingness to learn reservation systems, supplier procedures, and industry information.
  • Previous experience in customer service, hospitality, reservations, administration, or sales is helpful but not required.

What We Are Looking For

We are looking for someone who enjoys working with people and takes pride in providing excellent service. Successful candidates should be comfortable asking questions, listening carefully to customers, researching options, and helping clients move confidently through the reservation process.

Attention to detail, professionalism, dependability, and consistent follow-up are important parts of this position.

About Grace & Getaways Travel LLC

Grace & Getaways Travel LLC provides personalized vacation planning and booking assistance for individuals, couples, and families. We help clients explore options for cruises, resorts, hotels, vacation packages, transportation, and other getaway experiences.

Our approach centers on personalized service, clear communication, and helping each client find options that fit their individual needs and preferences.