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Customer experience manager Jobs in Newark, NJ

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Customer experience manager • newark nj

Last updated: 3 hours ago
Customer Experience & Property Engagement Manager

Customer Experience & Property Engagement Manager

Natural WirelessNew York City, New York, USA
Full-time
Customer Experience & Property Engagement Manager.Full-Time Field-Based New York City Natural Wireless.Natural Wireless a leading provider of building-wide high-speed Internet service is see...Show moreLast updated: 11 days ago
Customer Experience Manager

Customer Experience Manager

CitarellaNew York, NY, US
Full-time
Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New Y...Show moreLast updated: 30+ days ago
Technical Manager, Customer Experience

Technical Manager, Customer Experience

IpsosNew York, NY, United States
Full-time
What makes this role important at Ipsos?.Our Customer Experience service line specializes in all matters relating to measuring, managing and improving customer relationships and the overall custome...Show moreLast updated: 16 days ago
Customer Experience Lead

Customer Experience Lead

PickleNew York City, New York, USA
Full-time
Must be located in NYC (we are in office Monday - Thursday).Customer Experience Lead in the subject line and include the following : . Share 1-3 (max) bullets on why you think youre a standout applica...Show moreLast updated: 1 day ago
  • Promoted
Associate, Customer Experience

Associate, Customer Experience

Block RenovationNew York, NY, US
Full-time
Associate, Customer Experience.Block is a renovation platform transforming the $450 billion renovation industry.Our mission is to enable millions of homeowners to create spaces they love and thousa...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Product Manager, Customer Experience Strategy

Product Manager, Customer Experience Strategy

Western UnionNew York, NY, United States
Full-time
Product Manager, Customer Experience Strategy - Denver, CO.Are you passionate about building digital products that are focused on re-defining customer experience across channels and countries? Do y...Show moreLast updated: 3 hours ago
Part Time Customer Experience Manager

Part Time Customer Experience Manager

Michaels StoresNew York City, NY, United States
Full-time +1
Store - NYC-MANHATTAN / CHELSEA, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXLinden, NJ, US
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

VirtualVocationsElizabeth, New Jersey, United States
Full-time
A company is looking for a Customer Experience Manager to manage and scale the customer experience function.Key Responsibilities Manage service order processes and assist with implementation effo...Show moreLast updated: 30+ days ago
  • Promoted
Part Time Customer Experience Manager

Part Time Customer Experience Manager

MichaelsNew York, NY, US
Part-time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Five BelowNew York, NY, US
Full-time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager FT

Customer Experience Manager FT

New Jersey StaffingNewark, NJ, US
Full-time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 1 day ago
Customer Experience Management (CXM) Practice Manager

Customer Experience Management (CXM) Practice Manager

United Nations Federal Credit UnionNew York, NY, US
Full-time
You will serve as a key contributor to the Office of Strategy Management in the ongoing growth and maturity of UNFCU’s member experience management (MXM) practice. This position is hybrid (2x / week o...Show moreLast updated: 30+ days ago
Customer Experience Specialist

Customer Experience Specialist

GuiddeNew York, NY, United States
Full-time
Guidde is a dynamic startup at the forefront of the #KnowledgeOnDemand transformation.Founded by seasoned entrepreneurs, our platform bridges crucial gaps in delivering accessible, on-demand knowle...Show moreLast updated: 3 days ago
Customer Experience Coor

Customer Experience Coor

The TJX Companies, Inc.New York City, NY, United States
Full-time
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

SnifNew York City, New York, USA
Full-time
Snif is setting the new standard in fine fragrance.The search for high-quality scented products should be simple accessible and fun. We bring our customers what they want to smell and develop new un...Show moreLast updated: 6 days ago
Manager, Customer Experience

Manager, Customer Experience

Disney Direct to ConsumerNew York, New York, États-Unis
Full-time
BUILD SOMETHING BIGGER THAN YOURSELF.The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with th...Show moreLast updated: 21 days ago
  • Promoted
Manager, Customer Experience Technology Operations

Manager, Customer Experience Technology Operations

Rockstar GamesNew York, NY, US
Full-time
Manager, Customer Experience Technology Operations.At Rockstar Games, we create world-class entertainment experiences.Become part of a team working on some of the most rewarding, large-scale creati...Show moreLast updated: 30+ days ago
Onboarding Manager, Customer Experience

Onboarding Manager, Customer Experience

FigmaSan Francisco, CA • New York, NY • United States
Full-time
Figma is growing our team of passionate people on a mission to make design accessible to all.Figma helps entire product teams , design and build better products — from start to finish.Whether it’s ...Show moreLast updated: 30+ days ago
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Customer Experience & Property Engagement Manager

Customer Experience & Property Engagement Manager

Natural WirelessNew York City, New York, USA
11 days ago
Job type
  • Full-time
Job description

Customer Experience & Property Engagement Manager

Full-Time Field-Based New York City Natural Wireless

Position Summary :

Natural Wireless a leading provider of building-wide high-speed Internet service is seeking a proactive and personable Customer Experience & Property Engagement Manager to serve as the face of our company across a portfolio of high-rise residential buildings. This position is ideal for someone who excels in relationship management enjoys engaging with diverse communities and is passionate about delivering exceptional service experiences.

In this role you will maintain strong relationships with property managers ensure ongoing visibility of Natural Wireless to residents and support service adoption through on-site engagement and outreach.

Key Responsibilities :

  • Act as the primary point of contact between Natural Wireless and property managers and building staff.
  • Visit assigned residential buildings regularly to maintain strong relationships and ensure resident satisfaction.
  • Educate property staff about Natural Wireless services benefits and value proposition.
  • Coordinate and execute on-site promotional efforts including lobby hours and resident events.
  • Develop tailored outreach strategies to maximize awareness and sign-ups within each building.
  • Track resident feedback building-specific issues and opportunities to enhance service delivery.
  • Collaborate with internal teams to address buildings management inquiries and service concerns.
  • Maintain detailed records of visits events and engagement metrics using Pipeline CRM.
  • Participate monthlyteam meetings at the South Hackensack NJ headquarters and contribute to ongoing improvement initiatives.

Qualifications :

  • Excellent interpersonal communication and customer service skills.
  • Professional demeanor with the ability to engage with residents leasing staff and property management teams.
  • Highly organized and self-motivated with a strong attention to detail.
  • Experience in property management residential services hospitality or customer engagement is a plus.
  • Familiarity with CRM systems (e.g. Pipeline CRM) Google Workspace and Microsoft Office.
  • Ability to travel daily throughout NYC and occasionally attend evening / weekend events.
  • Able to lift up to 25 lbs for marketing displays or event materials.
  • What We Offer :

  • Competitive salary and comprehensive benefits package.
  • A dynamic field-based role with flexibility and independence.
  • The opportunity to play a key part in expanding next-generation Internet services in NYC.
  • Supportive team environment with room for career growth.
  • Required Experience :

    Manager

    Key Skills

    Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1