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Customer experience manager Jobs in Peoria, IL

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Customer experience manager • peoria il

Last updated: 3 hours ago
  • Promoted
Customer Support Manager

Customer Support Manager

Truck Centers, Inc.Morton, IL, US
Full-time
For over 50 years, three generations have led Truck Centers, Inc.Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional cu...Show moreLast updated: 19 days ago
70230-Customer Experience Coor

70230-Customer Experience Coor

TJ MaxxPeoria, Illinois, 61615
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

Five BelowPeoria, IL
Full-time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 8 days ago
  • New!
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageCreve Coeur, Illinois, USA
Full-time
Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions including selling packing and movi...Show moreLast updated: 3 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulPeoria, IL, US
Full-time
N Meadowbrook Rd, Peoria, Illinois 61604 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalgreensPeoria Heights, IL, United States
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Cus...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Help at HomePeoria, IL, US
Full-time
We offer weekly pay between $18.Chicagoland area offices) and a generous incentive program – up to $10,000 • in bonuses per year!. Help at Home is the nation’s leading provider of high-qu...Show moreLast updated: 20 days ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Bump HealthPeoria, IL, US
Full-time
At Bump Boxes, we are passionate about our mission : making Mom’s life easier.We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond.We take care of ...Show moreLast updated: 30+ days ago
Associate Customer Experience Agent (Peoria, IL)

Associate Customer Experience Agent (Peoria, IL)

RLI CorporationPeoria, IL, United States
Full-time
Provides front-line operational and customer support.Assists by responding to general inquiries, providing product knowledge while ensuring insurance policy alignment with customer needs.Product su...Show moreLast updated: 3 days ago
Associate Customer Experience Agent (Peoria, IL)

Associate Customer Experience Agent (Peoria, IL)

RLI Corp.Peoria, IL, United States
Full-time
About Us We're not like other insurance companies.From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact...Show moreLast updated: 30+ days ago
  • Promoted
Customer-Centric Sales Manager (Hiring Immediately)

Customer-Centric Sales Manager (Hiring Immediately)

CLAE SOLUTIONSLake Camelot, IL, United States
Full-time
Clae Goldman Team is seeking an experienced and dynamic Sales Leader to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy.As a Sa...Show moreLast updated: 14 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarPeoria, IL, US
Full-time
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
Customer Experience Coordinator

Customer Experience Coordinator

MarshallsPeoria, Illinois, 61615
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Associate Customer Experience Agent (Peoria, IL)

Associate Customer Experience Agent (Peoria, IL)

RLI Insurance CompanyPeoria, IL
Full-time
We’re not like other insurance companies.From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver ...Show moreLast updated: 6 days ago
Customer Success Manager - US Remote

Customer Success Manager - US Remote

MultiplierIllinois, United States
Remote
Full-time
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change.By removing barr...Show moreLast updated: 30+ days ago
  • Promoted
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Peoria, Illinois
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Project Manager - FoodService Equipment and Supplies Experience Only

Project Manager - FoodService Equipment and Supplies Experience Only

WasserstromPeoria
Full-time
The Wasserstrom Company is the leading Food Service Distributor in the nation.Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We have an opening for a Pro...Show moreLast updated: 25 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.Peoria, IL, US
Full-time +1
Store 4700136 : 7815 N University, Peoria, Illinois 61614.Part time Evenings - Overnight Shift.Customer Service Representative. We want you to join our team as a Customer Service Representative.If yo...Show moreLast updated: 1 day ago
  • Promoted
  • New!
Customer Service Rep

Customer Service Rep

GFL EnvironmentalPeoria, IL, US
Full-time
Competitive medical, dental, and vision plan options.Health Savings Account with employer match option.Supplemental health plans through Aflac. Employer paid basic life insurance.Employee paid short...Show moreLast updated: 12 hours ago
People also ask
Customer Support Manager

Customer Support Manager

Truck Centers, Inc.Morton, IL, US
19 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Job Description

Join Our Team as a Customer Support Manager in Morton, IL!

Are you passionate about building strong relationships and delivering exceptional customer support? Truck Centers, Inc. is seeking a Customer Support Manager to join our team in Morton, IL. In this role, you’ll be the essential link between our dealership teams and our valued customer accounts—helping us grow our business through meaningful connections within your territory.

  • Regular hours for this position will be Monday-Friday 8am-5pm, however, calls may need to be answered after hours  and on weekends for customers.

What You’ll Do :

  • Analyze & Monitor :  Review assigned customer accounts to identify trends and changes, keeping management informed.
  • Relationship Building :  Cultivate and nurture relationships with new and existing customers to expand our market reach.
  • On-Site Engagement :  Visit customers bi-weekly or monthly to strengthen relationships, address potential issues, and ensure a top-notch experience.
  • Responsive Support :  Address customers’ technical, service, and general inquiries related to their equipment, performance, or service needs.
  • Collaborative Problem-Solving :  Work with customers and other DTNA dealer groups to facilitate timely repairs—even if they fall outside TCI’s immediate area. Help customers locate quality repair options when needed.
  • Warranty Expertise :  Explain warranty coverage and serve as a bridge between customers and manufacturers, assisting with policy considerations or new warranty procedures.
  • If you have persuasive communication skills, a knack for customer service, and a proactive, solution-oriented attitude, we’d love to hear from you!

    Apply today and become a vital part of our team at Truck Centers, Inc.!

    Qualifications

    What We’re Looking For :

  • Driving Requirements :  A valid Driver’s License and ability to meet insurance requirements is required; a Class B or Class A CDL with an air brake endorsement is highly preferred.
  • Experience :  A minimum of 5 years in mechanical or dealer service management is essential; Freightliner dealership experience and CIC Level I or II certifications are strongly preferred.
  • Service Knowledge :  Solid understanding of Service department operations.
  • Interpersonal Skills :  Strong customer service and communication skills with the ability to stay calm and effective under pressure.
  • Tech-Savvy :  Proficiency with tablets, computers, and MS Office software. A typing speed of at least 30 words per minute is required. Experience with Procede software is a plus!
  • Independent & Proactive :  Ability to work independently and manage tasks with minimal supervision.
  • Travel :  Willingness to travel up to 50% of the time, including some overnight trips.
  • Screening :  Must be willing to participate in a pre-employment background check and drug screen.
  • What We Offer :

    Pay Range : $66,094.08 - $99,141.12 per year with incentive eligibility

  • 401(k) with company match
  • Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program
  • Company paid uniforms
  • Additional Information

    Truck Centers, Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

    We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.