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Customer experience manager Jobs in San Bernardino, CA

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Customer experience manager • san bernardino ca

Last updated: 1 hour ago
  • Promoted
Entry Level Customer Experience Representative – Telecom

Entry Level Customer Experience Representative – Telecom

Elite Direct ManagementRialto, California, United States
Full-time
Are you eager to dive into the dynamic world of telecommunications? Join Elite Direct Management in Pomona as an.Entry Level Customer Experience Representative – Telecom. We are seeking an empatheti...Show moreLast updated: 10 days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

MichaelsFontana, CA, US
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
  • Promoted
Online Customer Experience Specialist

Online Customer Experience Specialist

TradeJobsWorkforce92501 Riverside, CA, US
Full-time
As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone...Show moreLast updated: 30+ days ago
  • Promoted
49908654365 - L&D Manager (Customer Experience Team)

49908654365 - L&D Manager (Customer Experience Team)

Activate TalentRiverside, CA, US
Full-time
Learning & Development Manager (Customer Experience).Position : Learning & Development Manager (Customer Experience) Type of Contract : Independent Contractor Working Hours : MF (U.This role supports ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Representative

Customer Experience Representative

Ingram MicroRiverside, CA, US
Full-time
Customer Experience Representative.Join the organization that's driving the world's technology and shape the future.Ingram Micro is a leading technology company for the global information technolog...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
EV Service Advisor | Customer Experience Lead

EV Service Advisor | Customer Experience Lead

TeslaRiverside, CA, United States
Full-time
A leading electric vehicle manufacturer is seeking a Service Advisor to deliver exceptional customer service while assisting with vehicle maintenance inquiries. The ideal candidate will possess stro...Show moreLast updated: 1 hour ago
Customer Experience Lead-Galleria at Tyler

Customer Experience Lead-Galleria at Tyler

Victoria's SecretRiverside, CA, United States
Full-time
A Victoria's Secret & Co Customer Experience Lead.Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. The Customer Experience Lead is primarily r...Show moreLast updated: 17 days ago
  • Promoted
Customer Success Manager, Enterprise

Customer Success Manager, Enterprise

ClutchRiverside, CA, US
Full-time
Enterprise Customer Success Manager / h2pAs an Enterprise Customer Success Manager, you will own a portfolio of 1215 mid-market accounts, typically valued between $100K$300K ARR each.These are comple...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager - Brazil

Customer Success Manager - Brazil

SecurityScorecardRiverside, CA, US
Full-time
Customer Success Manager - Brazil.SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries.Founded in 2013 by se...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Window Clerk / Customer Service - No Experience Required

Window Clerk / Customer Service - No Experience Required

Postal Jobs ResourceHighland, CA, US
Full-time
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS pro...Show moreLast updated: 17 hours ago
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Customer Experience Coordinator

Customer Experience Coordinator

The TJX Companies, Inc.Fontana, CA, United States
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 1 hour ago
  • Promoted
Customer Success Manager (EMEA)

Customer Success Manager (EMEA)

ConstructorRiverside, CA, US
Full-time
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
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Customer Success Manager??????

Customer Success Manager??????

ROUTE06Riverside, CA, US
Full-time
ROUTE06 is a DX partner that supports the business model transformation of large enterprises.Through the provision of the enterprise business API platform Plain and agile business implementation su...Show moreLast updated: 30+ days ago
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Project Manager - Digital Experience

Project Manager - Digital Experience

TEKsystemsRedlands, CA, United States
Full-time
Join our Digital Experience Project Management team and manage technical and website projects.You will apply your project management skills to manage digital projects from inception to completion, ...Show moreLast updated: 9 days ago
Member Experience Manager

Member Experience Manager

EōS FitnessRiverside, California, USA
Full-time +1
EōS Fitness is bold upbeat and motivating.Not only in our fitness routines but in our work environment as well.Like our members our employees know how to rise to a challenge and handle it head on.E...Show moreLast updated: 7 days ago
Customer Experience Lead

Customer Experience Lead

Smedley GroupRiverside, CA, United States
Full-time
FAT Karting League is disrupting the pathway from karting to F1, and you'll be part of the team turning a transformative idea into a worldwide movement. FAT Karting League has taken the UK & US by s...Show moreLast updated: 25 days ago
Remote Customer Service Manager

Remote Customer Service Manager

Spade RecruitingRiverside, CA, US
Remote
Full-time
Customer Service Specialist / h2pSpade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensiv...Show moreLast updated: 6 days ago
Senior Customer Success Manager

Senior Customer Success Manager

Energy ExemplarRiverside, CA, US
Full-time
Senior Customer Success Manager.In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy ...Show moreLast updated: 6 days ago
Customer Success Manager

Customer Success Manager

VantageRiverside, CA, US
Full-time
Vantage's customer base is growing and, as a result, we're looking to onboard another member to our customer success team. The Vantage customer success team works with customers after they've alread...Show moreLast updated: 6 days ago
People also ask
Entry Level Customer Experience Representative – Telecom

Entry Level Customer Experience Representative – Telecom

Elite Direct ManagementRialto, California, United States
10 days ago
Job type
  • Full-time
Job description

Are you eager to dive into the dynamic world of telecommunications? Join Elite Direct Management in Pomona as an

Entry Level Customer Experience Representative – Telecom

Elite Direct Management

, the architect of market momentum for telecom giants, meticulously orchestrates sales and marketing campaigns that propel Frontier's expansion. We are seeking an empathetic, coachable Entry Level Customer Experience Representative to join our esteemed Frontier campaign in Pomona. This role equips ambitious individuals with training and mentorship to excel in customer service and client retention in a growth-focused environment.

As an Entry Level Customer Experience Representative, you'll immerse yourself in Frontier's customer support operations, gaining hands-on training in everything from high-speed internet, cutting-edge TV, and reliable voice services to refining your problem-solving and customer communication expertise. This experience will set you up for long-term success in customer engagement and retention.

Key Responsibilities of the

Entry Level Customer Experience Representative

Engage proactively with customers in local communities local events, fostering a welcoming atmosphere and assisting with inquiries.

Undergo comprehensive training on Frontier’s fiber internet, TV, and voice solutions, developing expertise in telecommunications products.

Provide clear and detailed assistance, addressing inquiries on Frontier services, promotions, billing, and basic technical support.

Assess customer needs, identifying opportunities to recommend tailored Frontier services that best suit their requirements.

Troubleshoot Frontier devices and services, patiently guiding customers through steps to resolve common technical issues.

Facilitate account management, assisting with service upgrades, payments, and changes to ensure a seamless customer experience.

Apply effective engagement strategies, building strong customer relationships through trust and meaningful interactions.

Keep accurate records of customer interactions, service concerns, and resolutions in the CRM system for efficient follow-ups

Collaborate with sales teams, contributing to a dynamic, customer-focused, and results-driven work environment.

Participate in ongoing training, refining product knowledge, customer service skills, and staying informed about Frontier offerings.