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Customer experience manager Jobs in Santa Rosa, CA

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Customer experience manager • santa rosa ca

Last updated: 12 days ago

Resident Experience Coordinator

PACSSanta Rosa, CA, United States
Full-time

Resident Experience Coordinator.Are you a compassionate CNA looking to make a meaningful impact in the lives of seniors? Santa Rosa Post Acute is seeking a dedicated and resident-focused Resident E... Show more

Customer Service/ Scale Operator

CRHSanta Rosa, CA, US
Full-time

BoDean Company, a CRH company, a member of the CRH West Division family, values a culture of growth, development, and internal promotion.We are a dynamic, growth-oriented, national aggregate, aspha... Show more

Customer Service (Remote)

Path ArcSanta Rosa, CA, US
Remote
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Remote – No Experience Product Tester

OCPAWindsor, California, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work from Home – No Experience

OCPARohnert Park, California, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Product Tester - No Experience

OCPACotati, California, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

 • Promoted

Customer Care Representative

Morphius CorpWibie Orchard, CA, US
Full-time
Quick Apply

Must reside in California  We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b... Show more

Data Entry Product Support - No Experience

GLOCPASanta Rosa, California
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Windsor, California
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USRohnert Park, California
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Customer Service Associate I

Dollar TreeRohnert Park, CA, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Bilingual Branch Experience Manager

Redwood Credit UnionSanta Rosa, CA, United States
$115,037.00 yearly
Full-time

Redwood Credit Union is seeking a Branch Experience Manager who will provide vision and leadership to branch personnel to achieve or exceed established goals.Manage, plan, coordinate and ensure the... Show more

Customer Service Manager

Westamerica BankRohnert Park, CA, United States
Full-time

Westamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join our winning team.We reached our current strength because our employees, c... Show more

Pro Customer Service/Sales

Home Depot (Retail)Santa Rosa, CA, United States
$20.00 hourly
Full-time

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The te... Show more

Customer Service Representative/Estimator

FASTSIGNS of Aiken, ScWindsor, CA, United States
Full-time

FASTSIGNS Customer Service Representative/Estimator.Do you have an appreciation for how important signage is to our lives? Do your friends and co-workers refer to you as a people person? Have frien... Show more

Customer Success Manager

The AI Farming CompanySanta Rosa, CA, United States
Full-time

Orchard Robotics is a Series A startup backed by top VCs like Quiet Capital, Shine Capital, and General Catalyst.We're securing America's food supply by building the AI farmer that automates our na... Show more

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Santa Rosa, CA, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

 • Promoted

Remote Work – No Experience

OCPACotati, California, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Account Specialist

LEMO USA Inc.Rohnert Park, CA, US
Full-time

Position Summary Interface directly with customers, Reps, Distributors, LEMO Sales Team and various departments to manage and grow the direct sales DUTIES and RESPONSIBILITIES Customer Relationship... Show more

Remote Customer Service Sales

HMG CareersWindsor, California
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

People also ask
Resident Experience Coordinator

Resident Experience Coordinator

PACSSanta Rosa, CA, United States
16 days ago
Job type
  • Full-time
Job description

Resident Experience Coordinator

Are you a compassionate CNA looking to make a meaningful impact in the lives of seniors? Santa Rosa Post Acute is seeking a dedicated and resident-focused Resident Experience Coordinator with Certified Nursing Assistant (CNA) certification required, to join our team. We are committed to providing exceptional care while fostering a supportive and collaborative work environment for our staff.

Why Join Santa Rosa Post Acute?

Supportive and experienced nursing leadership Positive, team-oriented culture Flexible scheduling Opportunities for growth and advancement Meaningful work that makes a difference every day

Schedule

  • Full-Time
  • 11:00 AM 7:30 PM
  • Schedule/rotation to be determined

Position Responsibilities

In addition to providing excellent resident care, this role will focus on enhancing the admission experience and improving resident satisfaction through:

  • Assisting residents with activities of daily living while maintaining dignity and respect
  • Passing meal trays and assisting residents during meal service
  • Participating in change-of-shift rounds to help reduce fall risk and improve resident safety
  • Conducting visits with all new admissions on Days 1, 2, and 3 following admission
  • Making follow-up calls to responsible parties (RPs) on Days 1, 3, and 7 after admission
  • Completing Angel Rounds documentation for assigned residents
  • Identifying resident needs, concerns, and opportunities for improvement
  • Communicating findings daily to Administration, Admissions, DON, DSD, and other department leaders as appropriate
  • Presenting resident concerns, trends, and outcomes during monthly QAPI meetings
  • Collaborating with licensed nurses and the interdisciplinary team to promote quality care and positive resident outcomes
  • Maintaining accurate and timely documentation

Qualifications

  • Active California Certified Nursing Assistant (CNA) certification required
  • Passion for serving seniors and enhancing the resident experience
  • Strong communication and customer service skills
  • Reliable, organized, and team-oriented
  • Ability to work effectively in a fast-paced healthcare environment

Join Our Team

If you are passionate about improving the lives of residents and creating positive experiences for new admissions and their families, we encourage you to apply today.

Santa Rosa Post Acute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.