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Customer experience manager Jobs in Tampa, FL

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Customer experience manager • tampa fl

Last updated: 2 hours ago
Customer Support Manager

Customer Support Manager

Next Coms TalkTampa, FL, US
Full-time
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a ...Show moreLast updated: 30+ days ago
Customer Experience Project Manager

Customer Experience Project Manager

Ashley Furniture Industries, Inc.Tampa, FL, USA
Full-time
Customer Experience Project Manager.The Customer Experience Project Manager is responsible for working with project sponsors and stakeholders in establishing the project scope of work and requireme...Show moreLast updated: 30+ days ago
Customer Experience Coordinator

Customer Experience Coordinator

PatientPointTampa, FL, United States
Full-time
Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office.As a leading digital health company, we. Our purpose-driven approach offers.The primary responsibilit...Show moreLast updated: 30+ days ago
Customer Experience Associate

Customer Experience Associate

SedgwickTampa, FL, United States
Full-time
Join Sedgwick and become part of a meaningful mission.Our 33,000 colleagues dedicate themselves daily to helping individuals around the world navigate unexpected challenges.We offer opportunities f...Show moreLast updated: 3 days ago
Member Experience Manager

Member Experience Manager

EōS FitnessRiverview, Florida, USA
Full-time +1
EōS Fitness is bold upbeat and motivating.Not only in our fitness routines but in our work environment as well.Like our members our employees know how to rise to a challenge and handle it head on.E...Show moreLast updated: 14 days ago
Customer Experience Representative

Customer Experience Representative

JL Marine Systems IncTampa, FL, United States
Full-time +1
Entry-Level Customer Experience Representative.This position is ideal for individuals starting their career in customer support or administrative service roles. Reasonable accommodations may be made...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

CrewBloomTampa, FL, US
Full-time
Customer Success Manager / h2pWe are seeking a proactive and customer-focused Customer Success Manager.As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their ...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Qualifacts SystemsTampa, FL, United States
Full-time
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence.Its mission is to be ...Show moreLast updated: 30+ days ago
Customer Experience Associate

Customer Experience Associate

WalmartTampa, FL, United States
Full-time
As a Customer Experience Associate, you will be the first friendly face that customers see when they enter the store.Your warm demeanor will create a welcoming environment that enhances the shoppin...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Travel Customer Experience Representative

Travel Customer Experience Representative

Prestige Travel Agency by MichTampa, FL, US
Full-time
Travel Customer Experience Representative (Remote).Prestige Travel Agency by Mich is seeking a.Travel Customer Experience Representative. This role is ideal for someone passionate about travel, cust...Show moreLast updated: 2 hours ago
Customer Service Manager

Customer Service Manager

Acree Plumbing, Air & ElectricTampa, FL, US
Full-time
Acree Plumbing Air & Electric – Call Center | Tampa, FL 33619.Salary : $65,000 – $72,000 DOE + Annual Bonus Opportunity.Acree has been in business since 1967 (over 50 years!).We prou...Show moreLast updated: 30+ days ago
Studio Manager : Lead Team, Elevate Customer Experience

Studio Manager : Lead Team, Elevate Customer Experience

StudsTampa, FL, United States
Full-time
A leading retail brand in Tampa is seeking a Studio Manager to oversee operations and lead a high-performing team.Responsibilities include driving revenue growth, ensuring stellar customer experien...Show moreLast updated: 22 days ago
Mortgage Customer Experience Representative

Mortgage Customer Experience Representative

Insight GlobalTampa, FL, United States
Full-time
Insight Global is looking to hire a Mortgage Processor / Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center env...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Specialist - FT

Customer Experience Specialist - FT

Avis Budget GroupTampa, FL, US
Full-time +1
If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service back...Show moreLast updated: 30+ days ago
Member Experience Manager

Member Experience Manager

EŌS FitnessTampa, FL, United States
Full-time +1
EōS Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it head ...Show moreLast updated: 30+ days ago
  • Promoted
Employee Experience Manager

Employee Experience Manager

Core OneTampa, FL, US
Full-time
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges.In order to ac...Show moreLast updated: 30+ days ago
Customer Experience Specialist

Customer Experience Specialist

The Baldwin GroupTampa, FL, United States
Full-time
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Managem...Show moreLast updated: 15 days ago
  • Promoted
Employee Experience Manager

Employee Experience Manager

Clearance JobsTampa, FL, US
Full-time
Core One National Security Solutions.Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex nation...Show moreLast updated: 30+ days ago
CUSTOMER BUSINESS MANAGER

CUSTOMER BUSINESS MANAGER

The Hartz Mountain CorporationTampa, FL, United States
Full-time
Fully Remote-Michigan or Florida.Sales Key Account Manager- Publix & Meijer (Remote- MI or FL).Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet ca...Show moreLast updated: 19 days ago
People also ask
Customer Support Manager

Customer Support Manager

Next Coms TalkTampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.

Job Description

Job Description

The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.

Responsibilities

Lead and manage the customer support team to ensure effective and efficient service delivery.

Implement and optimize customer service strategies, workflows, and best practices.

Monitor KPIs and service metrics to ensure performance standards are met or exceeded.

Handle escalated customer inquiries with professionalism and sound decision-making.

Collaborate with internal departments to streamline communication and enhance the customer journey.

Train, mentor, and develop team members to strengthen skills and overall performance.

Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications

Job Description

The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.

Responsibilities

Lead and manage the customer support team to ensure effective and efficient service delivery.

Implement and optimize customer service strategies, workflows, and best practices.

Monitor KPIs and service metrics to ensure performance standards are met or exceeded.

Handle escalated customer inquiries with professionalism and sound decision-making.

Collaborate with internal departments to streamline communication and enhance the customer journey.

Train, mentor, and develop team members to strengthen skills and overall performance.

Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications

Strong leadership and communication skills with the ability to guide and motivate teams.

Excellent problem-solving abilities and a customer-centric mindset.

Solid organizational skills with attention to detail and process improvement.

Ability to work effectively in a fast-paced, collaborative environment.

Proficiency in support systems, ticketing processes, and performance tracking tools.

Additional Information

Benefits

Competitive salary range of $55,000 – $61,000

Opportunities for career growth and professional development

Supportive and dynamic work environment

Job Type : Full-time

Skill-building and advancement opportunities within a growing company