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Customer experience manager Jobs in Tampa, FL
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Customer experience manager • tampa fl
Customer Support Manager
Next Coms TalkTampa, FL, USCustomer Experience Project Manager
Ashley Furniture Industries, Inc.Tampa, FL, USACustomer Experience Coordinator
PatientPointTampa, FL, United StatesCustomer Experience Associate
SedgwickTampa, FL, United StatesMember Experience Manager
EōS FitnessRiverview, Florida, USACustomer Experience Representative
JL Marine Systems IncTampa, FL, United States- Promoted
Customer Success Manager
CrewBloomTampa, FL, USCustomer Success Manager
Qualifacts SystemsTampa, FL, United StatesCustomer Experience Associate
WalmartTampa, FL, United States- Promoted
- New!
Travel Customer Experience Representative
Prestige Travel Agency by MichTampa, FL, USCustomer Service Manager
Acree Plumbing, Air & ElectricTampa, FL, USStudio Manager : Lead Team, Elevate Customer Experience
StudsTampa, FL, United StatesMortgage Customer Experience Representative
Insight GlobalTampa, FL, United States- Promoted
Customer Experience Specialist - FT
Avis Budget GroupTampa, FL, USMember Experience Manager
EŌS FitnessTampa, FL, United States- Promoted
Employee Experience Manager
Core OneTampa, FL, USCustomer Experience Specialist
The Baldwin GroupTampa, FL, United States- Promoted
Employee Experience Manager
Clearance JobsTampa, FL, USCUSTOMER BUSINESS MANAGER
The Hartz Mountain CorporationTampa, FL, United StatesThe average salary range is between $ 120,625 and $ 161,631 year , with the average salary hovering around $ 140,000 year .
- owner operator (from $ 68,858 to $ 250,000 year)
- hospitalist (from $ 157,500 to $ 250,000 year)
- physician (from $ 77,895 to $ 237,787 year)
- medical director (from $ 50,000 to $ 237,500 year)
- chief operating officer (from $ 100,000 to $ 232,500 year)
- associate dentist (from $ 145,600 to $ 228,400 year)
- pet care (from $ 30,160 to $ 220,000 year)
- supply chain director (from $ 154,375 to $ 219,296 year)
- general counsel (from $ 141,150 to $ 218,250 year)
- in house counsel (from $ 48,750 to $ 215,000 year)
- Green Bay, WI (from $ 49,296 to $ 227,700 year)
- Palm Bay, FL (from $ 49,648 to $ 220,000 year)
- Phoenix, AZ (from $ 62,500 to $ 211,920 year)
- Richmond, CA (from $ 109,726 to $ 209,000 year)
- San Francisco, CA (from $ 72,150 to $ 191,995 year)
- Pittsburgh, PA (from $ 65,000 to $ 190,860 year)
- Chula Vista, CA (from $ 95,556 to $ 189,838 year)
- Nashville, TN (from $ 66,213 to $ 185,000 year)
- Sugar Land, TX (from $ 74,000 to $ 183,500 year)
- Indianapolis, IN (from $ 46,000 to $ 180,000 year)
The average salary range is between $ 55,012 and $ 148,500 year , with the average salary hovering around $ 85,717 year .
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Customer Support Manager
Next Coms TalkTampa, FL, US- Full-time
Job Description
Job Description
Company Description
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
Job Description
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Strong leadership and communication skills with the ability to guide and motivate teams.
Excellent problem-solving abilities and a customer-centric mindset.
Solid organizational skills with attention to detail and process improvement.
Ability to work effectively in a fast-paced, collaborative environment.
Proficiency in support systems, ticketing processes, and performance tracking tools.
Additional Information
Benefits
Competitive salary range of $55,000 – $61,000
Opportunities for career growth and professional development
Supportive and dynamic work environment
Job Type : Full-time
Skill-building and advancement opportunities within a growing company