Customer relations manager Jobs in Athens, GA
Last updated: 17 hours ago
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition.
Because, when enterprises pivot to usage-based busin...Show moreLast updated: 17 hours ago
Employment Type : Full timeShift : Description : POSITION PURPOSEThe Senior HR Partner, Colleague Relations is an experienced and trusted partner who provides guidance and colleague relations subject mat...Show moreLast updated: 4 days ago
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...Show moreLast updated: 30+ days ago
About the job Customer Success manager.It is hard to find someone in todays world that hasnt been impacted by cancer.At OncoLens, we envision a world where every cancer patient has access to the be...Show moreLast updated: 17 hours ago
At NICE, we don't limit our challenges.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you...Show moreLast updated: 17 hours ago
The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk.Our game-changing technology - which enables the secure exchange of risk data l...Show moreLast updated: 17 hours ago
QuantHub is seeking a proactive and personable Client Success Manager to cultivate strong client relationships, manage projects, and identify expansion opportunities within existing accounts.This i...Show moreLast updated: 17 hours ago
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Our State Farm agency is built on a 50-year legacy of serving the Athens community with trusted insurance and financial services.
As a lifelong Athens resident and University of Georgia graduate, I ...Show moreLast updated: 20 days ago
HR Manager - Employee Relations.About the University of Georgia.Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified inst...Show moreLast updated: 15 days ago
Job Title : Customer Success Manager.As a Customer Success Manager at CINC, you will be the face and voice of our company, managing customer relationships like a business.
Your primary goal is to max...Show moreLast updated: 17 hours ago
Brightree is a wholly owned subsidiary of ResMed (NYSE : RMD, ASX : RMD).When you work at Brightree, it's more than just a job.
You'll be part of a team that's driving innovation and leading the way i...Show moreLast updated: 17 hours ago
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government.
By bringing the OpenGov Cloud to our nation's state and local government, we...Show moreLast updated: 17 hours ago
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Education, Certifications / Licenses : .Bachelor's degree and 5+ years of applicable experience.PMP Certification, working towards obtaining or approved equivalent which may include experience.Strong c...Show moreLast updated: 1 day ago
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.Our growing community of over 6500 organizations in regulated industries counts on Smarsh every...Show moreLast updated: 17 hours ago
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base.
By deepening relationships with industry le...Show moreLast updated: 17 hours ago
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CUSTOMER SUCCESS MANAGER
DigitalRouteGA, United StatesFull-time
- Promoted
Senior Colleague Relations Partner
St. Mary's Health Care SystemAthens, GA, United StatesFull-time
Director of Customer Relations
Vantage Point SolutionsGeorgia, United States Director of Customer Relations.As the Director of Customer Relations, you will be responsible for fostering and maintaining strong relationships with our existing and potential broadband provider c...Show moreLast updated: 13 days ago
- Promoted
Customer Service Manager
All Ways Caring HomeCareAthens, GA, United States$17.10–$18.10 hourly
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- New!
CUSTOMER SUCCESS MANAGER
TechStars GroupGA, United StatesFull-time
- Promoted
- New!
CUSTOMER SUCCESS MANAGER
NICEGA, United StatesFull-time
- Promoted
- New!
CUSTOMER SUCCESS MANAGER
Evident IDGA, United StatesFull-time
- Promoted
- New!
CUSTOMER SUCCESS MANAGER
QuantHubGA, United StatesFull-time
Customer Relations Representative - State Farm Agent Team Member
Dana Kerr - State Farm AgentWatkinsville, GA, US$60,000.00–$80,000.00 yearly
Full-time
Customer Relations Representative - State Farm Agent Team Member
Shane Dekle - State Farm AgentAthens, GA, US$50,000.00–$75,000.00 yearly
Full-time
- Promoted
HR Manager - Employee Relations
University of GeorgiaAthens, GA, United States$63,000.00 yearly
- Promoted
- New!
CUSTOMER SUCCESS MANAGER
CINC SystemsGA, United StatesFull-time
- Promoted
- New!
CUSTOMER SUCCESS MANAGER
Brightree LLCGA, United StatesFull-time
- Promoted
- New!
CUSTOMER SUCCESS MANAGER III
OpenGovGA, United States$85,000.00–$110,000.00 yearly
Full-time
Customer Relations Representative - State Farm Agent Team Member
Paul Lavelle - State Farm AgentAthens, GA, US$45,000.00–$85,000.00 yearly
Full-time
- Promoted
PROJECT MANAGER - CUSTOMER OPERATIONS
vTech Solution, Inc.GA, United StatesFull-time
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- New!
STRATEGIC CUSTOMER SUCCESS MANAGER
SmarshGA, United States$160,000.00–$180,000.00 yearly
Full-time
Developer Relations Support Manager - 30390
Splunk IncGeorgia, United States$159,200.00–$218,900.00 yearly
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- New!
SENIOR CUSTOMER SUCCESS MANAGER
TractianGA, United StatesFull-time
CUSTOMER SUCCESS MANAGER
DigitalRouteGA, United States17 hours ago
Job type
- Full-time
Job descriptionExperience : A track record of success in customer success or engagement management roles, preferably in the QTC space, where your efforts directly boosted customer satisfaction and retention. Proactivity : The drive and tools to successfully engage customers and understand a bit more of their business needs in every conversation. Strategic Thinking : Strong ability to develop strategic plans based on business analysis that drives customer satisfaction and retention. Relationship Building : Exceptional account management and relationship-building skills, with a knack for nurturing long-term partnerships where you can pick up the phone and talk to them at any time. Analytica l Skills : Robust analytical abilities to parse complex data, gaining insights that enhance customer engagement. Communication : Excellent communication skills, capable of effectively articulating complex ideas and engaging with stakeholders at all levels. Problem Solving : Quick and effective at crisis management, resolving issues to maintain and strengthen customer trust and turning challenges into opportunities. Project Management : A solid understanding of project management tools that ensure upfront communication and getting through to the customers.
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based models generate. This causes them to leak revenue and respond too slowly to customer demand. DigitalRoute solves this by creating a real-time usage data layer for enterprises. Our products transform raw usage data into clear information for billing, in real time and at a high scale.
Are you passionate about delivering outstanding customer experiences and driving client success in the Quote-to-Cash space?
At DigitalRoute, we're looking for a proactive and enthusiastic Customer Success Manager with experience in QTC to join our vibrant team. You will play a crucial role in precisely analysing and understanding the customers' needs, and translating between their business and technical requirements within billing operations, building relationships and guiding our clients to fully leverage our software solutions, ensuring they achieve their desired outcomes and significantly enhance their operational efficiencies.
What You'll Do :
- Lead Customer Onboarding : Introduce new clients to our cutting-edge products, setting them on a path to immediate success and satisfaction.
- Foster Growth and Retention : Actively monitor client happiness, manage subscription renewals, and identify opportunities to add value, ensuring a high Net Revenue Retention (NRR).
- Build Lasting Relationships : Be the trusted advisor and point of contact for our key customers, understanding their challenges and aligning our solutions to their business goals.
- Know our customers : Understand, manage and improve the customers' journey through proactive engagements and help us understand the direct value we create.
- Champion Customer Feedback : Use your insights to influence product development, ensuring our solutions continue to exceed client expectations.
- Leverage Data to Drive Success : Analyse customer data to optimise their experience and results, paving the way for informed decision-making and strategy refinement.
What You'll Bring :
We apply continuous selection, and the position may be filled before the last application date.
DigitalRoute wants to be part of an inclusive and diverse environment and we are actively looking for qualified candidates irrespective of gender, sexual orientation, ethnicity, disability, or age. You will be part of a global and diverse company where our differences are our strengths.
Apply now! We look forward to you joining us!