Customer relations manager • garland tx
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The average salary range is between $ 44,252 and $ 102,210 year , with the average salary hovering around $ 60,000 year .
Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companiesand we invest in you accordingly.
We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
We offer competitive benefits starting on day one, designed to support your life both in and out of work.
42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.
Respond to all merchant requests, rate review requests, supply order requests, LP issues and all escalated merchant issues in a timely manner to ensure the highest level of merchant retention and satisfaction. Work the daily merchant log notes in an effort to proactively address potential merchant concerns. Product and service expert. Follow up on outstanding merchant issues until the desired resolution is achieved.
Retention, answers retention calls in queue and retain merchant accounts. Using reports created to analyze reasons for merchant cancellations. Use analysis to determine most effective retention methods. Follow all policy and procedures for merchant retention. Submits closing requests.
Basic Qualifications:
Preferred Qualifications:
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
