Customer relations manager Jobs in Kansas City, KS

Community Relations & Foundations Specialist

What You'll Do

• Build IMA's internal and external brand through IMA's community involvement
• Supports and demonstrates IMA's core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.

Community Relations

• Leads organization of I Make a Difference Day (annual corporate day of service) and the annual IMA Giving Campaign
• Leads Difference Maker and Green Team volunteer committee chairs to organize local and company-wide giving and volunteering opportunities
• Responsible for procurement of merchandise and materials for CSR activities
• Manages process for the annual Difference Maker Award
• Works with Creative team to ensure design of all graphics related to community activities
• Serves as administrator for YourCause and responds to employee questions
• Responds to nonprofit inquiries for volunteerism and sponsorships
• Coordinates with Communications and Marketing teams to integrate CSR data into internal and external resources and stories
• Identifies and supports writing of award nominations related to IMA's CSR activities
• Lead design and content creation efforts for annual purpose report
• Provides administrative support to all CSR activities
• Supports SVP of Purpose

IMA Foundation

• Supports volunteer leaders of IMA Foundation's fundraising events
• Serve as administrator of YourCause including:
• Grants through GrantsConnect
• CSR Connect
• Dollars for Doers program
• Matching Gifts program
• Schedule, make arrangements and prepare materials for IMA Foundation board and committee meetings
• Responds to inquiries from nonprofits re: funding
• Update IMA Foundation website as needed
• Supports President of IMA Foundation
• Other duties as assigned

You Should Have

• 2-4 years of CSR, Foundation, event planning and/or communications experience
• Strong experience in MS Office suite products
• Limited travel required (less than 50%)
• Excellent written and verbal communication skills

Salary Range $55,000$60,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

Why Join IMA?

We've built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
• 2023 Inc. Magazine's Best Workplaces
• 2023 Denver Business Journal's Best Places to Work
• 2022-2023 Connecticut Top Work Places
• 2021-2023 Inc. 5000's List of Fastest Growing Companies
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• 2022-2023 Kansas City Business Journal's Best Places to Work
• 2021-2023 Charlotte Business Journal's Best Places to Work
• 2021-2023 Los Angeles Business Journal's Best Places to Work
• 2021-2023 The Salt Lake City Tribune Top Work Places
• 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
• 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category
• 2021 Dallas Business Journal's Best Places to Work
• 2021 Alaska Journal of Commerce's Best Workplaces in Alaska

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.