Customer relations manager Jobs in Kent, WA

LER Program Manager

As an expert member of the HR team, the LER Program Manager is responsible for serving as a strategic data and report consultant to local HR, LERC Executive Directors, Labor and Employment VPs and operational leaders who face organizing activity and employee relations issues where labor relations and data reporting subject matter expertise is needed. The role includes facilitating and recommending best practice approaches to labor and employee relations, adherence to HR policies, compliance with regulatory and policy requirements, investigation guidance, preparing data metrics and dashboards and making recommendations for workplace environment improvement. A LER Program Manager will provide seasoned expertise and appropriate data systems to support regulatory and agency requirements, as well as all federal and state employment laws. This role will work onsite locally 2 to 3 days a week.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Human Resources and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications : 8 years related work experience. Experience at an exempt level as an HR Strategic Partner or HR Consultant. Multi-site / location, multi-line of business, and / or integrated health system experience. Demonstrates advanced experience in one or more of the following specialty areas : labor relations, ADAAA, Leaves of Absence, Affirmative Action, mediation, or OD. Experience in leading project work within a matrix environment. Experience in HR strategic planning and working through local strategic partnerships, service center environment and centers of expertise to achieve aligned objectives.

Preferred Qualifications : Bachelor's Degree in Human Resources, Business, or related field. Consulting experience. Upon hire : SPHR, PHR certificate

Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.