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Customer relations manager Jobs in Laredo, TX

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Customer relations manager • laredo tx

Last updated: 10 days ago
Customer Support Manager Tax REMOTE (Seasonal)

Customer Support Manager Tax REMOTE (Seasonal)

JDA TSGLaredo, TX, US
Remote
Full-time +1
Team Manager | Contact Center Operations (Seasonal).Full Time | starting at $38 / hour + 401K + Match | Incentives / Bonuses. Wide range of shifts, including evenings and weekends.Starting at $38 / hour +...Show moreLast updated: 30+ days ago
Remote Customer Service Representative

Remote Customer Service Representative

Hall AssociatesLaredo, Texas
Remote
Full-time
Quick Apply
We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Teammate

Customer Service Teammate

GO Car WashLaredo, TX, US
Full-time
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!.At GO Car Wash, we're...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate I

Customer Service Associate I

Dollar TreeLaredo, TX, US
Full-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Kike Trevino - State Farm AgentLaredo, TX, US
Full-time
State Farm Insurance Agent located in Laredo, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kike Trevino - State Farm Agent, you will bu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesLaredo, TX, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 10 days ago
Customer Service Representative

Customer Service Representative

Family DollarLaredo, TX, USA
Full-time
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 10 days ago
Customer Service

Customer Service

Lone Star DistributionsLaredo, TX, US
Full-time
If you are a dependable team player who is ready for a challenge and earn.Our Leadership team will provide hands-on product training and continuous mentoring to help. Long term career opportunities ...Show moreLast updated: 30+ days ago
Public Relations Manager

Public Relations Manager

VirtualVocationsLaredo, Texas, United States
Full-time
A company is looking for a Manager of Partner Public Relations (Remote).Key Responsibilities Lead the development and execution of partner PR campaigns across various partner categories Drive pr...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalmartLaredo, TX, USA
Full-time
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 10 days ago
  • Promoted
Retail Customer Service

Retail Customer Service

EZCORPLaredo, TX, US
Full-time
Retail Customer Service Representative (Pawnbroker).Pay range is based on experience from $11.We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Circle KLaredo, TX, US
Full-time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
Remote Customer Care Associate

Remote Customer Care Associate

TurboTaxLaredo, Texas
Remote
Full-time
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading,...Show moreLast updated: 30+ days ago
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Manuel Gomez III - State Farm AgentLaredo, TX, US
Full-time
Short-term disability insurance.Since opening our doors in 2011, we’ve built a strong team of nine dedicated professionals who love working together and serving our community.Our office culture ble...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

AmazonLaredo, TX, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulLaredo, TX, US
Full-time
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
Remote Customer Service Representative

Remote Customer Service Representative

NexRepLaredo, Texas
Remote
Full-time
Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and...Show moreLast updated: 30+ days ago
  • Promoted
Retail Customer Service Cashier

Retail Customer Service Cashier

LovesLaredo, TX, US
Full-time
Retail Customer Service Cashier.Location : Laredo, TX, US, 78045.Benefits : Fuel Your Growth with Love's - company funded tuition assistance program, Paid Time Off, Flexible Scheduling, 401(k) 100% ...Show moreLast updated: 30+ days ago
  • Promoted
Server – Customer Service

Server – Customer Service

Buffalo Wild WingsLaredo, TX, US
Part-time
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show moreLast updated: 18 days ago
People also ask
Customer Support Manager Tax REMOTE (Seasonal)

Customer Support Manager Tax REMOTE (Seasonal)

JDA TSGLaredo, TX, US
30+ days ago
Job type
  • Full-time
  • Temporary
  • Remote
Job description

Team Manager | Contact Center Operations (Seasonal)

Remote U.S. | Full Time | starting at $38 / hour + 401K + Match | Incentives / Bonuses

Opportunity Highlights :

  • Wide range of shifts, including evenings and weekends.
  • 100% Remote work in the U.S.
  • Growth potential
  • Starting at $38 / hour + incentives
  • Work from early November 2025 through April 30, 2026 averaging 40+ hours per week.

A dedicated hardwired Ethernet connection is required.

Candidates with Contact Center experience leading remote teams and driving team attainment of SLAs and KPIs are strongly preferred.

JDA TSG's Tax Services Group is hiring Team Managers for the upcoming tax season. If you are looking for remote seasonal work, we would love to speak with you about joining our team! You should have a history of leading remote support teams and an obsession with the customer experience.

On a Typical Day, you will :

  • Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals.
  • Monitor and evaluate team to identify and provide mentoring and coaching.
  • Implement policy updates through training and change control processes.
  • Identify areas for process improvement at the individual and team level.
  • Analyze daily / weekly / monthly team performance data and deliver performance feedback.
  • Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources, Net Promoter Scores, Quality of Service, case documentation, average handle time, connectivity requirements and troubleshooting.
  • Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and prompt manner.
  • Escalate customer callbacks as needed.
  • Carefully document and keep accurate records of team-related activities​.
  • Ensure team members meet milestones during onboarding and training periods.
  • What you bring to the role :

  • A passion for customer support and improving the customer experience
  • 2+ years in a remote, supervisory role, leading teams of 15+ customer support professionals.
  • Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc.
  • A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
  • What We Provide :

  • Seasonal / flexible morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week, from the comfort of your home office.
  • W2 position starting at $38 per hour + benefits including 401K with match, perks, and other incentives.
  • Work from early November through the end of April 2026, averaging 40+ hours a week.
  • Comprehensive training and support from our management team, who are committed to helping you excel in this role.
  • Equipment including laptop for the duration of employment. (You must also have access to a personal computer for your use.)
  • The opportunity for employment growth within JDA TSG.
  • We need folks who can work the entire season (through the end of April). Can you commit?

    APPLY NOW!

    About JDA TSG :

    Since 2011, our mission has remained the same : to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

    JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, protected veteran status, political affiliation, or any other status protected by applicable law.

    Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.