Customer relations manager Jobs in Laredo, TX
Last updated: 1 day ago
Generous Personal Time Off (PTO) Benefits.Weeks of 100% Paid Leave for New Parents (Adoption Included).Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement.Benefits Eligibility Effec...Show moreLast updated: 1 day ago
Vortexa was founded to solve the immense information gap that exists in the energy industry.By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa cr...Show moreLast updated: 1 day ago
The Salesfloor Managers at M&D Supply oversee the customer experience.Along with our sales people they are the face of M&D supply.
They are crucial to the success of the company.Our sales team consi...Show moreLast updated: 1 day ago
Customer Relations Associate – Remote Hotel Reservation Specialist Are you passionate about hospitality and travel? Do you enjoy helping others plan seamless experiences? Join our team as a R...Show moreLast updated: 24 days ago
The driving force behind our success has always been the people of AspenTech.What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challeng...Show moreLast updated: 1 day ago
Essential Duties and Responsibilities.The Assistant Director of Alumni Relation is responsible in advancing the College's and the Division's fundraising agenda, and gift solicitation including acti...Show moreLast updated: 6 days ago
The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships.You will work closely with your clients to understand their workflows, organizationa...Show moreLast updated: 1 day ago
Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies.After 43 years in business, the company has 21 locations across the state of Texas.The company is...Show moreLast updated: 3 days ago
An employer is looking for a Customer Success Manager to sit remotely.You will primarily be responsible for partnering with customers in the LATAM markets that leverage their SaaS, omnichannel ecom...Show moreLast updated: 1 day ago
Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries.
Our comprehensive platform combines rugged GPS devices wi...Show moreLast updated: 1 day ago
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 1 day ago
You have 5+ years of Customer Relationship Management experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company.You are exc...Show moreLast updated: 1 day ago
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 1 day ago
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission.
With a proven track record of over 20 year...Show moreLast updated: 30+ days ago
- Promoted
CUSTOMER SUCCESS MANAGER
Ryan, LLCTX, United States$110,000.00–$151,250.00 yearly
Full-time
- Promoted
CUSTOMER SUCCESS MANAGER - ENERGY COMMODITIES
VortexaTX, United StatesFull-time
- Promoted
RETAIL CUSTOMER SERVICE SALESFLOOR MANAGER
M and D SupplyTX, United States$13.00–$14.00 hourly
Full-time
WFH-Customer Relations Associate / Hotel Reservations
Navigate New HorizonsTX, USRemote
Quick Apply
- Promoted
CUSTOMER SUCCESS MANAGER
Aspen Technology, Inc.TX, United StatesFull-time
- Promoted
Assistant Director of Alumni Relations
Laredo College, TXLaredo, TX, United States$63,997.00–$77,096.00 yearly
Full-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER (REMOTE)
Join Our Talent CommunityTX, United States$138,000.00 yearly
Remote
Full-time
- Promoted
Customer Assurance Manager : HVAC Technical Support
Robert Madden IndustriesAustin, Texas Metropolitan Area, United StatesFull-time
- Promoted
INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)
Insight GlobalTX, United StatesFull-time
- Promoted
CUSTOMER SUCCESS MANAGER
GeoforceTX, United StatesFull-time
Customer Success Manager
ePlusTexas, United States$75,000.00–$125,000.00 yearly
Customer Experience Manager
Five BelowLaredo, TXFull-time
- Promoted
CUSTOMER SUCCESS MANAGER
PollyTX, United StatesFull-time
- Promoted
SENIOR MANAGER, CUSTOMER SUCCESS
MongoDBTX, United States$129,000.00–$253,000.00 yearly
Full-time
Customer Relations Analyst
NRG EnergyTexas, US Essential Duties / Responsibilities.Manage all third-party complaints (BBB, State Attorney, DOI, litigation, etc.This would require customer engagement, claim evaluation / decision, independent discret...Show moreLast updated: 30+ days ago
Customer Relations Representative - State Farm Agent Team Member
Manuel Gomez III - State Farm AgentLaredo, TX, US$40,000.00–$60,000.00 yearly
Full-time
Developer Relations Support Manager - 30390
Splunk IncTexas, United States$159,200.00–$218,900.00 yearly
Customer Accounts Manager
Aaron's Family of CompaniesLaredo, TX As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department responsible for the...Show moreLast updated: 30+ days ago
Customer Success Manager
asset worksTexas, TXFull-time
CUSTOMER SUCCESS MANAGER
Ryan, LLCTX, United States1 day ago
Salary
$110,000.00–$151,250.00 yearly
Job type
- Full-time
Job descriptionDeliver a world class customer experience Build and maintain deep, trusting relationships with customers by understanding their unique business goals and challenges. Identify upsell and cross-sell opportunities that align with customer's long term business strategies. Lead individual product enablement sessions and create scalable content to enhance customer product knowledge, usage, and efficiency. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. Document and standardize best practices, creating resources like playbooks, how-to guides, and FAQs from customer interactions. Collect and communicate customer insights to internal teams, amplifying the customer voice and identifying recurring trends that will help influence product development. Work closely with Sales, Support, and Implementation counterparts, ensuring a smooth transition from the sales process to ongoing customer success. Proactively identify signs of potential churn or renewal risks, using problem-solving skills and collaborating with internal teams to develop and implement resolution strategies. Identify and intercept customer pain points. Encourage customer advocacy by facilitating customer testimonials and case studies. Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Exceptional ability to communicate and develop strong business relationships with executive sponsors and licensed customers. Creative problem-solving skills & deep curiosity. Proactively closing knowledge gaps by learning from and sharing with peers. Humble, team-focused attitude with an eagerness to lift up others. A desire to create an impact in a foundational role that will help shape the future of the organization. Bachelor's degree with 5+ years of experience (a mix will be considered if combined totals in one area significantly exceed another that may be slightly under 5 years) Microsoft Office Suite for performing Intermediate / Advanced data analysis, creating top-tier customer and executive presentations Salesforce experience for documenting customer relationships and the ability to create and run reports and dashboards. Salesloft, Outreach, or other Sales engagement platform experience Customer Success Platform experience a plus Standard indoor working environment. Occasional long periods of sitting while working at computer Position requires regular interaction with employees at all levels in person and via e-mail, phone, and video conference. Position requires regular interaction with customers and external vendors in person and via e-mail, phone, and video conference. Creating and sending recorded videos to customers. Independent travel requirement : Up to 10-20%.
Why Ryan?
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
We are looking for a Customer Success Manager to play a crucial role in conveying our product vision and capabilities to Tax.com customers, offering tailored solutions that meet their unique needs. Responsibilities include nurturing and expanding customer relationships, driving product adoption and usage, identifying expansion opportunities, and ensuring customers are achieving their goals with our software.
Core Responsibilities :
You Have :
Technical Skills :
To perform this job successfully, an individual should be proficient in using the following applications or systems :
Work Environment :
Compensation :
For certain California based roles, the base salary hiring range for this position is $120,000.00 - $165,000.00
For other California based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
For Colorado based roles, the base salary hiring range for this position is $106,000.00 - $144,430.00
For Illinois based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
For other Illinois based roles, the base salary hiring range for this position is $106,000.00 - $144,430.00
For New York based roles, the base salary hiring range for this position is $120,000.00 - $165,000.00
For other New York based roles, the base salary hiring range for this position is $100,000.00 - $137,500.00
For Washington based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation.