Customer relations manager Jobs in Nashville, TN

JOB DESCRIPTION

Job Title

Payor Relations Manager

Job Description

Payor Relations Manager will support Philips ECG Solutions in developing, negotiating and overseeing the coordination and implementation of contracts with clients and industry partners as well as vendors and consultants.

Your role :

Assist with review, negotiation, and redlining (using company templates and partner provided documents) contract terms, credentialing and details to develop / maintain relationships with outside providers, payors, vendors, consultants, and alliance partners.

Responsible for ensuring favorable healthcare terms are in each agreement / amendment as part of the payor contract process.

Provide, coordinate and maintain the standardized and consistent team approach to client and vendor contractual relationships, ensuring all departments are informed of and compliant with applicable procedures.

Oversee the implementation and maintenance of appropriate contract schedules, files, documentation and tracking mechanisms, as well as the oversight of periodic reports to management and affected departments on the status of contracts under development, negotiation revisions or renewal.

Interact directly with appropriate personnel in sales, management, and internal and external legal counsel to review documents, resolve issues, and coordinate negotiations.

You're the right fit if :

You have at least a bachelor’s degree.

You’ve acquired 3+ years of experience working with healthcare insurance providers, state Medicaid and / or Medicare.

You have 4+ years of experience with Microsoft Word and Excel along with excellent interpersonal skills, effective oral and written communication, and a team player mindset.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

Empathy and strong communication skills in interacting with external customers as well as internal customers, including but not limited to sales teams, marketing teams, alliance partners, client / prospect contracting and legal staff, and consultants and vendors.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office-based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Philips Transparency Details

The pay range for this position in Pennsylvania or Minnesota is $59,535 to $102,060 annually.

The pay range for this position in Florida or Tennessee is $56,700 to $97,200 annually.

The pay range for this position in Massachusetts is $63,504 to $108,864 annually.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge / skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA., Maple Grove, MN., Nashville, TN., Orlando, FL., or Cambridge, Massachusetts USA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.