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Customer relations manager Jobs in Plano, TX

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Customer relations manager • plano tx

Last updated: 4 days ago

Customer Success Manager

EnseoPlano, TX, United States
Full-time

At Enseo, we're redefining what hospitality technology can be.We provide the technology for modern hospitality helping hotels across the U.Canada, and Mexico deliver personalized digital guest exp... Show more

Customer Insights Manager

Sally Beauty HoldingsPlano, TX, United States
Full-time

Hybrid position working from the Legacy Support Center located in Plano Texas.About Sally Beauty Holdings, Inc.At SBH, our purpose is to inspire a more colorful, confident, and welcoming world.We a... Show more

ACA Customer Success Manager

Selerix Systems, IncPlano, TX, United States
Full-time

An ACA Customer Success Manager manages the various stages of the Selerix ACA process, ensuring compliance with IRS filing and employer reporting requirements.This position is the primary liaison b... Show more

Customer Relations Specialist

LjhorizonsAddison, Texas, United States
Remote
Full-time
Quick Apply

Every great customer experience begins with a great conversation.We're looking for friendly, professional individuals who enjoy connecting with people and providing outstanding service.In this role... Show more

Client Relations Manager - Military Operations

Minol USAAddison, TX, United States
Full-time

Client Relations Manager Military Operations.The Client Relations Manager Military Operations is responsible for overseeing all aspects of Reading, Billing, and Collection (RBC) operations within... Show more

Customer Relations Representative - State Farm Agent Team Member

Michael Johnson - State Farm AgentPlano, TX, US
$50,000.00 yearly
Full-time

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!... Show more

Customer Service Manager

Hobby LobbyAllen, TX, United States
Full-time

Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills.If you meet these requirements and are interested in being a vital part of our management team, ... Show more

Public Relations

TradeJobsWorkForce75367 Dallas, TX, US
Full-time

Public Relations Job Duties: Responds to requests for information from the media.Establishes ... Show more

 • Promoted

Director, Employee Relations

loanDepotPlano, TX, United States
$130,000.00–$179,500.00 yearly
Full-time

The Director, Employee Relations is responsible for shaping and leading the organization's employee relations strategy across the enterprise.Reporting to the CHRO, this role oversees the Employee R... Show more

Customer Insights Manager

SBH Health SystemPlano, TX, United States
Full-time

Hybrid position working from the Legacy Support Center located in Plano Texas.About Sally Beauty Holdings, Inc.At SBH, our purpose is to inspire a more colorful, confident, and welcoming world.We a... Show more

Customer Success Manager

TipaltiPlano, TX, United States
Full-time

As a Customer Success Manager, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services.You will be our customers' primary point of contact, responsib... Show more

Senior Manager, Associate Relations

GEICORichardson, TX, United States
$115,825.00 yearly
Full-time

GEICO Associate Relations Leader.At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to mi... Show more

Customer Relations Representative - State Farm Agent Team Member

Hunter Bentley - State Farm AgentGarland, TX, US
$40,000.00 yearly
Full-time

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!... Show more

Customer Relations Representative - State Farm Agent Team Member

Yesenia Alvarez - State Farm AgentGarland, TX, US
$40,000.00 yearly
Full-time

With six years of experience as a State Farm agent and another six as a team member before that, I bring more than a decade of industry knowledge to the table.My husband Jim and I share our home wi... Show more

Senior Provider Relations Representative

Health Care Service CorporationRichardson, TX, United States
$61,500.00 yearly
Full-time

At HCSC, our employees are the cornerstone of our business and the foundation to our success.We empower employees with curated development plans that foster growth and promote rewarding, fulfilling... Show more

Customer Insights Manager

CosmoProf BeautyPlano, TX, United States
Full-time

Hybrid position working from the Legacy Support Center located in Plano Texas.About Sally Beauty Holdings, Inc.At SBH, our purpose is to inspire a more colorful, confident, and welcoming world.We a... Show more

Customer Relations Representative - State Farm Agent Team Member

Andy Roethele - State Farm AgentPlano, TX, US
$50,000.00 yearly
Full-time

Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow.We pride ourselves on creating a positive, dy... Show more

Customer Success Manager

LeadsOnlinePlano, TX, United States
Full-time

Join the Force Behind Law Enforcement Success.At LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and se... Show more

Customer Relations Team Lead

Bass Pro ShopsAllen, TX, United States
Full-time

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentat... Show more

Sr. Customer Quality Manager

ON SemiconductorRichardson, TX, United States
Full-time

Senior Customer Quality Manager.The Senior Customer Quality Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer... Show more

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Customer Success Manager

Customer Success Manager

EnseoPlano, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Success Manager

At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality helping hotels across the U.S., Canada, and Mexico deliver personalized digital guest experiences while simplifying operations behind the scenes. Our solutions enable hotel teams to improve guest satisfaction, operate more efficiently, and unlock new revenue opportunities. From in-room entertainment and reliable connectivity to guest engagement and property-wide insights, Enseo's platform supports some of the most recognized hotel brands in the industry. Our technology powers more than 84 million guest experiences each year across over 330,000 rooms.

We're looking for a Customer Success Manager to build strong relationships with our customers and help them get the most value from our solutions. In this role, you'll serve as the primary point of contact after the saleguiding customers through onboarding, supporting their ongoing needs, and identifying opportunities to grow the partnership. This is a cross-functional role where you'll collaborate with teams across the organization to deliver a seamless customer experience and drive long-term success.

What You'll Do

  • Manage a portfolio of customer accounts and serve as their primary point of contact
  • Lead onboarding and ensure a smooth transition from sales to implementation
  • Build strong relationships by understanding customer goals and aligning solutions to their needs
  • Proactively monitor customer health and address risks to satisfaction and retention
  • Partner with internal teams to resolve issues and improve the overall customer experience
  • Identify and support upsell and renewal opportunities
  • Analyze customer feedback and data to drive improvements and inform decisions
  • Maintain accurate records of customer interactions and account activity

What We're Looking For

  • 35 years of experience in customer success, account management, sales, or a related role
  • Strong communication and relationship-building skills
  • Ability to manage multiple accounts and priorities in a fast-paced environment
  • Problem-solving mindset with strong attention to detail
  • Experience working cross-functionally to support customer outcomes
  • Proficiency with Microsoft Office and general business tools

Nice to Have

  • Experience in the hospitality industry (e.g., hotel brands like Marriott or Hilton)
  • Familiarity with SaaS or technology solutions
  • Experience with CRM or customer success platforms

Work Environment

This is a hybrid/remote work. Specific schedules may vary based on team and business needs. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.