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Customer relations manager Jobs in Richardson, TX

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Customer relations manager • richardson tx

Last updated: 7 hours ago
Customer Relations Representative II

Customer Relations Representative II

Raising Cane'sPlano, Texas, USA
Full-time
Customer Relations Representative II.This role focuses on supporting Level I Representatives on escalations and overflow volume. They also represent Raising Canes through response and recovery acros...Show moreLast updated: 2 days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Simco ElectronicsRichardson, TX, US
Full-time
The Customer Experience Manager is responsible for managing and nurturing relationships with strategic enterprise customers, ensuring high levels of customer satisfaction, loyalty, and program succ...Show moreLast updated: 28 days ago
  • Promoted
IT Customer Relations\Sales

IT Customer Relations\Sales

Hill & Wilkinson General ContractorsRichardson, TX, United States
Full-time
The Technology Sales & Customer Relations Specialist will play a key role in expanding our customer base and ensuring the ongoing satisfaction of our clients. You will work closely with prospective ...Show moreLast updated: 1 day ago
  • Promoted
Public Relations Manager

Public Relations Manager

VirtualVocationsPlano, Texas, United States
Full-time
A company is looking for a Public Relations Manager who will operate independently in a dynamic startup environment.Key Responsibilities Developing PR strategies to establish the company as an in...Show moreLast updated: 15 days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jaylin Stroud - State Farm AgentPlano, TX, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Manager HR Employee Relations

Manager HR Employee Relations

Altice USAPlano, TX, US, 75024
Full-time
The Employee Relations Manager is a self-motivated, trusted advisor who operates with a high level of integrity and can gain the trust of stakeholders at all levels in the organization.The ER Manag...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Associate

Customer Relations Associate

Legacy AcquisitionsPlano, TX, US
Full-time
Do you enjoy providing excellent service and building lasting customer relationships? Our team members focus on building relationships to ensure customer needs are being served.As a Customer Relati...Show moreLast updated: 30+ days ago
Investor Relations Manager

Investor Relations Manager

CinemarkPlano, TX
Full-time
As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks.With 500+ theatres and nearly 6,000 screens. we're truly a global presence of 20,0...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Gwen Candler - State Farm AgentRichardson, TX, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • New!
Employee Relations Hotline Manager

Employee Relations Hotline Manager

Public StoragePlano, Texas, United States
Full-time
Employee Relations Hotline Manager .The ER Hotline Manager will manage Public Storage’s compliance hotline through which individuals report conduct that may be unethical, illegal, in violation...Show moreLast updated: 7 hours ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Willis Morrison - State Farm AgentPlano, TX, US
Full-time
As a Customer Relations Representative - State Farm Agent Team Member with Willis Morrison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth...Show moreLast updated: 30+ days ago
  • Promoted
COMMUNITY RELATIONS MANAGER - IN HOME CARE AGENCY

COMMUNITY RELATIONS MANAGER - IN HOME CARE AGENCY

Caring Senior ServiceRichardson, TX, United States
Full-time
Caring Senior Service of NE Dallas | Home Care Consultant.Office Location : Richardson, Texas.Caring Senior Service of NE Dallas. Our compassionate approach allows seniors to age safely and comfortab...Show moreLast updated: 7 days ago
Customer Relations Analyst

Customer Relations Analyst

NRG EnergyTexas, US
Full-time
Essential Duties / Responsibilities.Manage all third-party complaints (BBB, State Attorney, DOI, litigation, etc.This would require customer engagement, claim evaluation / decision, independent discret...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Daniel Borden - State Farm AgentPlano, TX, US
Full-time
As a Customer Relations Representative - State Farm Agent Team Member with Daniel Borden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Hobby LobbyPlano, TX, US
Full-time
New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9 : 00AM to 8 : 00PM and we are...Show moreLast updated: 5 days ago
Manager, Employee Relations

Manager, Employee Relations

Hyundai Capital AmericaPlano, Texas, United States
Full-time
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance,Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Michael Johnson - State Farm AgentPlano, TX, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Hunter Bentley - State Farm AgentGarland, TX, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Jarrod Rush - State Farm AgentRichardson, TX, United States
Full-time
As a Customer Relations Representative - State Farm Agent Team Member with Jarrod Rush - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...Show moreLast updated: 1 day ago
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Customer Relations Representative II

Customer Relations Representative II

Raising Cane'sPlano, Texas, USA
2 days ago
Job type
  • Full-time
Job description

The Customer Relations Representative II serves customers beyond the restaurant by handling customer recovery in a caring genuine and authentic way. This role focuses on supporting Level I Representatives on escalations and overflow volume. They also represent Raising Canes through response and recovery across all social media channels and online reviews.

Your Impact and Responsibilities :

  • Support Level I Representatives during high volume and escalated customer calls and cases
  • Utilize scraping and aggregating software to review code and respond to social media and online reviews to recover customers and protect the brand
  • Conduct routine quality assurance reviews to identify areas of opportunity for coaching or improving training and process documentation
  • Collaborate with various teams to perform higher level tasks including processing refunds corresponding with leadership on escalations and other role-specific tasks

Qualifications :

  • 2 years experience in customer relations role or as a Raising Canes customer-facing Zone or Restaurant Manager
  • Availability to work full-time varied schedule including days evenings and weekends
  • Ability to professionally engage with customers and corporate partners
  • Ability to de-escalate situations and bring resolution
  • Detail-oriented organized and flexible for effective task management
  • Exceptional comprehension auditory written and verbal communication skills
  • Proficiency in Microsoft Office : Excel PowerPoint Word and Outlook
  • Preferred Qualifications

  • Experience with social media and reviews aggregation software case management systems and call center phone system functionality
  • Experience in a QSR fast casual restaurant or retail company
  • Some College
  • Bilingual
  • Additional Information :

    All your information will be kept confidential according to EEO guidelines.

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    Remote Work : Employment Type :

    Full-time

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Department / Functional Area : Training

    Experience : years

    Vacancy : 1