Customer relations manager Jobs in Sacramento, CA

Marconi Learning Academy

Full Time, Monday - Friday; 8 a.m. - 4 : 30 p.m.

Help Us Change Lives

We live by the motto that "There is a Student in Front of Everything We Do" and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! You'll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now it's your turn.

Learn more about us at

How You Will Make an Impact

The Student Relations Manager will manage school facilities in conjunction with the Site Administrator and Regional Student Relations Manager for a multi-school campus network. This Position is responsible for the direction of the Compliance Program including student data compilation and analysis, and be responsive for such data, such as student attendance. Create a positive environment that supports innovation, teamwork and successful school outcomes.

This position is funded through the CA Community Schools Partnership Program (CCSPP) Grant.

RESPONSIBILITIES / DUTIES : This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Plan, organize, manage and direct all aspects of the Compliance Program; ensure procedures are in accordance with federal and State educational regulation, School Board policies
• Direct workflow for the Student Relations department to ensure productivity, peak performance
• Ensure Student ADA is claimed within company deadlines
• Supervise Student Relations Department personnel and provide support to Credentialed Personnel
• Collect and analyze data, prepare reports and make presentations as requested in support of Student Relations department goals
• Oversee new student orientations and ensure adherence to school procedures
• Provide training and technical assistance on the Compliance Program to personnel; ensure continuous training when necessary
• Conduct interviews and collaborate with the Human Resources Department on new hire recommendations and orientations; Adhere to Recruiting & Hiring Guide policy and procedures
• Creates and distributes weekly work schedules
• Reviews and submits campus supply orders to the Principal or designee
• Responsible for safety and site maintenance; Collaborate with the Facilities Unit
• Complete and conduct annual employee performance evaluations; Collaborate with the Regional Student Relations Managers and Principal(s) on employee performance reviews
• Provide data reports to Site Administration and department management
• Recommend changes or updates to the Compliance Program or forms to Student Relations department management
• Work with vendors for updates, enhancements or changes to the Student Information database
• Prepare and participate in school audits
• Be an active and positive contributor to the school; participate in graduation & school events
• Performs other duties and special projects as assigned
• Adherence to attendance policies
• Administrative duties, responsibilities, and activities may be assigned or changed from time to time

SUPERVISORY RESPONSIBILITIES :

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC :

MINIMUM QUALIFICATIONS :

TRAVEL : Ability to travel in performance of job duties with overnight stay

PHYSICAL REQUIREMENTS :