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Customer representative Jobs in Hayward, CA

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Customer representative • hayward ca

Last updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

TransPakHayward, CA, US
Full-time
Customer Service Representative.Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative- Portuguese

Customer Service Representative- Portuguese

Weee! IncFremont, CA, US
Full-time
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food.By par...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative - Hayward

Customer Service Representative - Hayward

APP Jet Center HaywardHayward, CA, US
Full-time
Job Title : Customer Service Representative - Hayward.We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Hayward.In this role, you wi...Show moreLast updated: 30+ days ago
  • Promoted
Autobody Collision Customer Service Representative

Autobody Collision Customer Service Representative

Chilton Auto BodyHayward, CA, US
Full-time
Position Title : Customer Service Representative.PLEASE REPLY BY INCLUDING YOUR RESUME!!.The Customer Service Representative is responsible for providing exceptional customer service to all customer...Show moreLast updated: 13 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

ManpowerHayward, CA, US
Full-time
Bilingual Csr1-Outreach Representative.Our client, a leading healthcare outreach organization, is seeking a Bilingual Csr1-Outreach Representative to join their team. As a Bilingual Csr1-Outreach Re...Show moreLast updated: 7 days ago
  • Promoted
Customer Development Representative

Customer Development Representative

VirtualVocationsHayward, California, United States
Full-time
A company is looking for a Customer Development Representative to join their Success department.Key Responsibilities Book calls with Onboarding Specialists for new customers and drive strong atte...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Forward AirUnion City, CA, United States
Full-time
Position : Logistics Customer Service Representative.Available Schedules : Monday through Friday, 10 : 00 AM - 6 : 30 PM or 6 : 00 PM - close. The Customer Service Representative fields external customer qu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative- Spanish

Customer Service Representative- Spanish

Weee!Fremont, CA, US
Full-time
Customer Service Representative- Spanish / h2pThis role is onsite 5 days a week in Fremont, CA / ph3About the Role / h3pThe Customer Service Representative will be the primary point of contact for our La...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Third Party CSSan Leandro, CA, US
Full-time
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulHayward, CA, US
Full-time
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 8 days ago
Remote Customer Service Representative

Remote Customer Service Representative

Hall AssociatesFremont, California
Remote
Full-time
Quick Apply
We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service & Sales Representative

Customer Service & Sales Representative

Farmers Insurance - Ana AlvarezSan Lorenzo, CA, US
Full-time
Farmers Insurance - Ana Alvarez Agency.We are currently seeking for a full-time position.Our Customer Service Sales Representative Individual will be responsible for providing.Sales are also implem...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

LytegenFremont, CA, United States
Full-time
We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for indivi...Show moreLast updated: 17 days ago
Autobody Collision Customer Service Representative

Autobody Collision Customer Service Representative

Chilton Auto Body IncHayward, CA, United States
Full-time
Position Title : Customer Service Representative.PLEASE REPLY BY INCLUDING YOUR RESUME!!.The Customer Service Representative is responsible for providing exceptional customer service to all customer...Show moreLast updated: 13 days ago
  • Promoted
Customer Service Representative - B001

Customer Service Representative - B001

MYGRANT GLASS COMPANY INCHayward, CA, US
Full-time
Now Hiring : Customer Service Representative.Location : Hayward, CA| Schedule : Full-Time, Non-Exempt (M–F Dayshift).At Mygrant Glass, we’re looking for a dependable Customer Service Repre...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

ChevronCastro Valley, CA, United States
Full-time +1
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Gaia FlooringFremont, CA, United States
Full-time
Customer Service Representative.As a fresh face in the flooring world, Gaia is building a brand that our customers and end users can be satisfied with. As a Customer Service Rep, you will often prov...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative - B001

Customer Service Representative - B001

Mygrant Glass CompanyHayward, CA, US
Full-time
Customer Service Representative.Location : Hayward, CA | Schedule : Full-Time, Non-Exempt (MF Dayshift).At Mygrant Glass, we're looking for a dependable Customer Service Representative to provide ess...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Manpower IncHayward, CA, United States
Full-time
Our client, a leading healthcare outreach organization, is seeking a Bilingual CSR1-Outreach Representative to join their team. As a Bilingual CSR1-Outreach Representative, you will be part of the F...Show moreLast updated: 11 days ago
People also ask
Customer Service Representative

Customer Service Representative

TransPakHayward, CA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging.

Using your in-depth knowledge of TransPak company products and programs that you'll gain over time through a supportive manager and team; you'll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you'll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams.

Compensation : $23.00 per hour

Benefits : Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay

What You'll Be Doing

Essential Function

  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Process customer orders / changes / returns according to established department policies and procedures
  • Work closely with Planner for scheduling of orders
  • Work closely with the credit department to resolve disputed credit items
  • Partners with the sales team to meet and exceed customer's service expectations

Email Communication Support

  • Manage and maintain all emails that come into the Customer Service group email, including :
  • Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative
  • Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order
  • Order Support

  • Enter new orders, release blanket orders and manage reschedules
  • Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
  • Manage Back orders and past dues daily
  • Manage 2-week out drawer
  • Confirm next day scheduled orders, daily
  • Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order
  • Handling Phone Calls

  • Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
  • Provide customers with status updates and ETA's
  • Maintain Voicemail box and keep current respond to customer's messages
  • What We'd Like to See from You

    Highly Desired

  • High School Graduate or GED
  • 1-2 years' experience as a Customer Service Representative
  • Customer / Client focused
  • Problem solver and analysis
  • Experienced with time management
  • High level of motivation and strong work ethic
  • Preferred and Helpful

  • Program Management experience
  • Sage X3 experience or other ERP systems
  • Excellent communication
  • Effective interpersonal skills
  • Interested but Concerned You're Not Qualified?

    Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings