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Customer representative Jobs in Lowell, MA

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Customer representative • lowell ma

Last updated: 1 day ago
Customer Service Representative

Customer Service Representative

Lazy River ProductsDracut, MA, US
Full-time +1
Customer Service Representative "CSR".Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Domino's PizzaHudson, NH, United States
Full-time +1
Customer Service Representatives Wanted.Learn to make beautiful pizzas FAST! Have fun and get paid too.Domino's has immediate openings for in-store help!. We are looking for positive, energetic, out...Show moreLast updated: 30+ days ago
Customer Development Representative

Customer Development Representative

Crown LinenNashua, NH, United States
Full-time
We're a trusted partner helping businesses look their best and run efficiently every single day.We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our ...Show moreLast updated: 30+ days ago
Customer Relations Representative

Customer Relations Representative

Baker CommoditiesBillerica, MA, United States
Full-time
Safely and effectively procures new business and maintains existing customer base.Please see our website for more information regarding Baker Commodities, Inc. Medical, dental and vision coverage of...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

WalgreensLowell, MA, United States
Part-time
Join our team as a Customer Service Representative and be a vital part of our mission to enhance customers’ lives! No experience is needed, and we are hiring immediately. As a Customer Service Repre...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

AmazonLawrence, MA, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Customer Representative Remote

Customer Representative Remote

Prestige Travel Agency by MichNashua, New Hampshire, USA
Remote
Full-time
About the job Travel customer representative.As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the ...Show moreLast updated: 4 days ago
Customer Service Representative

Customer Service Representative

Family DollarWilmington, MA, USA
Full-time
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AmeriVet Veterinary PartnersWestford, MA, US
Full-time
Whole Pet Veterinary Center's successful Receptionists are people who love to interact with people and animals alike.They are full of empathy, passion, and energy. fun-loving, hardworking, self-mot...Show moreLast updated: 30+ days ago
  • Promoted
Customer Account Representative

Customer Account Representative

Rent-A-CenterNashua, NH, US
Full-time
Customer Account Representative.Interested in a minimum starting hourly rate of $15.Why should I apply in just a few clicks?. Paid Time Off and Sunday Off We are Closed!.Full-Time Employment and ...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

Milltown PlumbingChelmsford, MA, US
Full-time
Customer Service Representative.Blue Cross Blue Shield Health Insurance.Do you want to join our growing, customer-focused, and, dare we say, fun team?Then we want to talk to you TODAY!We're a d...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

New Era Plumbing & HVACLowell, MA, US
Full-time
Customer Service Representative.Customer Service Representatives.With over 15 years of experience serving Dracut and the surrounding communities, we've earned a reputation for reliability, qual...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

MAHI GROUP LLCNashua, NH, US
Full-time
Competitive Base Salary + Commission.Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, resolve complaints, and provide hel...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

JOSEPH'S BAKERYLawrence, MA, US
Full-time
Joseph's is seeking a Customer Service Representative who will be responsible for providing an outstanding level of customer service and satisfaction to consumers of Joseph's Bakery bread p...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Domino's Pizza LLCNashua, NH, United States
Full-time +1
Customer Service Representatives Wanted.Learn to make beautiful pizzas FAST! Have fun and get paid too.Domino's has immediate openings for in-store help!. We are looking for positive, energetic, out...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

VirtualVocationsLowell, Massachusetts, United States
Full-time
A company is looking for a Customer Service Representative to handle inbound and outbound calls related to patient accounts. Key Responsibilities Answer inbound customer service calls and assist c...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hajoca CorporationChelmsford, MA, US
Full-time +1
Customer Service Representative.Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.Founded in 1858, Haj...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.Hudson, NH, United States
Full-time
Store 4707261 : 329 Derry Rd, Hudson, New Hampshire 03051.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

US Tech SolutionsTewksbury, MA, United States
Temporary
Job Location : Tewksbury, MA (Hybrid-3 days per week in office).Responsible for providing front line support for internal and external customers regarding quality and regulatory related inquiries an...Show moreLast updated: 30+ days ago
People also ask
Customer Service Representative

Customer Service Representative

Lazy River ProductsDracut, MA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Customer Service Representative "CSR"

Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction. This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience. CSR's work with direct supervision of Retail Leadership and reports directly to the General Manager. Core Responsibilities :

  • Upsell LRP products.
  • Process cash and debit payments for in-store and online customer purchases via Dutchie.
  • Ensuring all transactions are verified with the correct quantities and product(s)
  • Ensuring all transactions are accurate, compliant, and properly secured with the order’s POS receipt attached to the outside or inside the exit bag.
  • Maintain organization and cleanliness of workstations and retail store.
  • Follow LRP Cash Handling Policy and all job-related processes and procedures.
  • Accurately educate customers and consumers on products they are purchasing and / or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.
  • Maintain awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products.
  • Report customer complaints to Retail-Leadership promptly.

Floor Sales Associate Core Responsibilities :

  • Upsell LRP products.
  • Greet customers as they enter the dispensary.
  • Engage, upsell, and connect with customers.
  • Educate customers on products they are purchasing and / or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.
  • Education and Experience -

  • A minimum of 2 years of experience in retail, customer service, or a related field is required.
  • High School Diploma, GED or equivalent required.
  • College degree preferred.
  • Adult-Use Massachusetts Retail cannabis industry experience preferred.
  • Experience with Dutchie or other Seed-to-Sale POS experience is a plus.
  • Multilingual abilities to assist a diverse customer base is a plus.
  • Physical Requirement / Work Environment -

  • Retail store work environment.
  • Must be able to work on your feet for duration of shift.
  • Must be able to work without leaving workstation excessively outside of regular break.
  • Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands.
  • This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and / or crouching.
  • Must be able to lift, carry, and balance up to 30 pounds.
  • Knowledge –

  • Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.
  • Skills -

  • Superior customer service skills.
  • Excellent organizational, attention to detail, and analytical skills.
  • Strong written and verbal communication skills.
  • Ability to multi-task and adjust to shifting priorities in a fast-paced environment.
  • Commitment to learning and continuous development.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people; service-oriented.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Time Management — Managing one's own time and the time of others and multitasking.
  • Monitoring — Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Abilities -

  • Ability to learn new computer software.
  • Ability to handle and count cash and inventory-related items.
  • Ability to educate consumers and connect with customers.
  • Fluent in the English language, both verbal and written.
  • Ability to adapt with software updates and procedures.
  • Ability to handle and count inventory-related items.
  • Ability to read small font on small labels to ensure compliance accuracy.
  • Additional Requirements –

  • Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.
  • Ability to work weekends and holidays if necessary.
  • Reliable transportation.
  • Job Information :

    Title :   Customer Service Representative

    Industry :   Adult-Use Cannabis (MA)

    Pay Rate :   $18.00 / hour

    Location :   Dracut, MA

    Status :   Full-time and / or Part-time

    Pay Type :   Hourly

    Pay Status :   Non-exempt

    Schedule : TBD

    Commitment to Diversity, Equity and Inclusion :

    Lazy River Products is an at-will, equal opportunity / affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.

    Check Out Our Website :   https : / / lazyriverproducts.com / about /

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