Customer representative • philadelphia pa
The Justin Pradel Agency, a local Farmers Insurance office in Bryn Mawr, is looking for a friendly, organized, and dependable individual to join our team as a Part-Time Customer Service Representat... Show more
Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have... Show more
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Job Stability in a growing industry.We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positive... Show more
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The average salary range is between $ 28,275 and $ 46,800 year , with the average salary hovering around $ 33,647 year .
The average salary range is between $ 28,275 and $ 41,955 year , with the average salary hovering around $ 32,178 year .
The Justin Pradel Agency, a local Farmers Insurance office in Bryn Mawr, is looking for a friendly, organized, and dependable individual to join our team as a Part-Time Customer Service Representative.
This position is ideal for someone who enjoys helping people, has strong communication skills, and is comfortable handling a variety of daily office tasks.
As part of our team, you will assist existing customers with their insurance needs, answer incoming phone calls, process payments, update policies, and provide general administrative support to keep the office running smoothly.
We are looking for someone who is personable, detail-oriented, and able to multitask in a busy office environment.
Benefits
Hourly Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Responsibilities
Answer incoming phone calls and assist customers with questions.
Process customer payments and help with billing inquiries.
Make updates to existing insurance policies.
Assist with insurance documents, forms, and policy paperwork.
Respond to customer emails and follow up on service requests.
Maintain accurate customer records and organize documents.
Provide general administrative and office support.
Deliver friendly, professional customer service.
Requirement
Active Property and Casualty Insurance License in Pennsylvania.
Strong communication and customer service skills.
Friendly, professional, and dependable.
Organized with excellent attention to detail.
Comfortable using computers and learning new software.
Ability to multitask and manage daily responsibilities.
Previous customer service or office experience preferred.
Insurance experience is a plus but not required.
