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Customer service advisor Jobs in Boston, MA

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Customer service advisor • boston ma

Last updated: 7 days ago
Automotive Service Advisor

Automotive Service Advisor

The Best ChevyHingham, MA, US
Full-time
Named a "Top Place to Work" by the Boston Globe for multiple years, Best Chevrolet, Inc.Hingham, MA that has been proudly serving the community since 1957. On a daily basis the dealership ...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

Nucar Southern New EnglandWoburn, MA, US
Full-time
Nucar Chevrolet of Woburn is currently looking to add several top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year!.Plenty of work and ...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

Kelly HondaLynn, MA, US
Full-time
We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role in...Show moreLast updated: 30+ days ago
Eyewear Customer Service / Sales Advisor Part Time

Eyewear Customer Service / Sales Advisor Part Time

MyEyeDrBoston, MA, United States
Part-time
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry that de...Show moreLast updated: 25 days ago
  • Promoted
Customer Support Advisor

Customer Support Advisor

VirtualVocationsDorchester, Massachusetts, United States
Full-time
A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience. Key Responsibilities : Handle inbound and outbound customer querie...Show moreLast updated: 25 days ago
Eyewear Customer Service / Sales Advisor

Eyewear Customer Service / Sales Advisor

MyEyeDr.Newton, MA, United States
Full-time
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry that de...Show moreLast updated: 30+ days ago
  • Promoted
Netflix Customer Service Advisor (Remote)

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce02476 Arlington, MA, US
Remote
Full-time
Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality.Stay adaptab...Show moreLast updated: 30+ days ago
Customer Service Advisor

Customer Service Advisor

Steer Automotive GroupBoston (Prestige), GB
Full-time
Competitive salary plus performance related bonus.Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your ...Show moreLast updated: 30+ days ago
Automotive Service Advisor

Automotive Service Advisor

Sentry Auto GroupMedford, MA, US
Full-time
Automotive Service Advisor- job post.We are looking for a Service Advisor or Advisor Trainee to assist our service customers. Candidates with and without industry experience are invited to apply.If ...Show moreLast updated: 30+ days ago
Customer Service Advisor - Dorchester

Customer Service Advisor - Dorchester

ScrubaDub Auto Wash CentersDorchester, MA, United States
Full-time +1
Are you a people person? Do you love cars?.New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family busine...Show moreLast updated: 21 days ago
  • Promoted
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysMilton, MA, US
Part-time
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 30+ days ago
Automotive Service Advisor

Automotive Service Advisor

Lawless Chrysler Dodge Jeep RamWoburn, MA, US
Full-time
Automotive Service Advisor - Lawless Jeep (Woburn, MA).We are looking for an experienced, process-driven.As our Automotive Service Advisor, you will play a critical role in our mission to deliver e...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

QUIRK AUTOMOTIVE GROUPQuincy, US
Full-time
Quirk Auto is currently seeking a Service Advisor to join our busy service department.This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has o...Show moreLast updated: 17 days ago
Customer Service Advisor - Migrant Help

Customer Service Advisor - Migrant Help

MaximusBoston, MA, US
Full-time
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.He...Show moreLast updated: 30+ days ago
Automotive Service Advisor

Automotive Service Advisor

Pride Motor GroupLynn, MA, US
Full-time
The goal of this position is to assist our customers with all of our service needs.That means building loyalty and trust, and creating an overall positive experience. Conducting post-repair follow-u...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesNewtonville, MA, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Service Communications Advisor

Service Communications Advisor

Elevare BrandingBoston, MA, US
Full-time
Elevare Branding is a forward-thinking agency dedicated to refining how brands communicate, connect, and grow.We partner with companies that seek clarity, creativity, and consistency in the way the...Show moreLast updated: 7 days ago
Customer Advisor

Customer Advisor

CarMaxNorwood, Boston ,MA
Full-time
Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062CarMax, the way your career should be! .Under general supervision, deliver exceptional customer service by acting as a liaiso...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

MarineMaxQuincy, Massachusetts, United States
Full-time
The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers.Responsibilities include working with the customer (either internal or external) to get ...Show moreLast updated: 30+ days ago
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The cities near Boston, MA that boast the highest number of customer service advisor jobs are:
Automotive Service Advisor

Automotive Service Advisor

The Best ChevyHingham, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Named a "Top Place to Work" by the Boston Globe for multiple years, Best Chevrolet, Inc., is a family owned dealership located in Hingham, MA that has been proudly serving the community since 1957.

On a daily basis the dealership has between 80 and 100 customers dropping off their vehicles for a wide range of services.

This is an opportunity for a serious advisor who has the ability to work in one of the busiest service departments in the region.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Pay Range : $70,000 up to $120,000 with base plus commission.

  • Compensation varies based on experience, sales performance, CSI scores, training level, and overall productivity.

Benefits

  • Competitive pay
  • Employee Discounts
  • Hands on Training
  • Paid Time Off
  • Flexible Spending Account
  • 401k
  • Health & Dental Benefits
  • Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers
  • Qualifications

  • 1-2 year of prior automotive experience preferred
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant preferred
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
  • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.