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Customer service advisor Jobs in Charlotte, NC

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Customer service advisor • charlotte nc

Last updated: 1 day ago

Automotive Service Advisor

Ford of HarveyCharlotte, NC, United States
Full-time

Join Mills Auto Group as an Automotive Service Advisor, where you will be the vital link between our customers and our skilled service team.Located in the Charlotte Metro area, you will play a key ... Show more

Automotive Service Advisor

Woodie's Auto Service & RepairCharlotte, NC, US
$100,000.00 yearly
Full-time

Service Advisor – Woodie’s Auto Service.Charlotte, NC & Charleston, SC.Why Join Woodie’s Auto Service.Woodie’s Auto Service is a locally owned, industry‑leading company with over 60 years of su... Show more

Customer Service Agent

Go HiyaCharlotte, Estados Unidos
Full-time
Quick Apply

We are seeking a friendly, dependable, and detail-oriented Customer Service Agent to support client interactions and service operations at our Charlotte, NC location.This entry-level position is id... Show more

Customer Service Advisor - Migrant Help

MaximusCharlotte, NC, US
$24,785.00 yearly
Full-time

Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.Identify and address safeguarding concerns promptly and effectively.Meet customer servi... Show more

Service Advisor

Meineke - 3043Charlotte, NC, US
$14.00 hourly
Full-time

Comprehensive Benefits Package .Cutting-Edge Tools and Equipment: .The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and pr... Show more

Customer Service Supervisor | Customer Service [COC0028225]

ProSidian Consulting, LLCCharlotte, NC, us
Full-time

ProSidian Seeks a Customer Service Supervisor | Customer Service [COC0028225] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CON... Show more

Customer Service Agent

GG MediaCharlotte, North Carolina, United States
Full-time

GG Media is seeking a professional and customer-focused.In this role, you will serve as a primary point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive ... Show more

Customer Service Supervisor

PetSuitesCharlotte, NC, United States
Full-time

Pet Host Lead (Customer Service Supervisor).Full-Time | Front Desk Leadership Role.Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard f... Show more

Service Advisor

Dutch Miller Kia of CharlotteCharlotte, NC, US
Full-time

Dutch Miller Kia of Charlotte is seeking a highly motivated and customer-focused Service Advisor to join our team in Charlotte, NC.In this role, you will serve as the primary point of contact betwe... Show more

Customer Service Representative

Carnegie ConsultingCharlotte, NC, US
$60,000.00 yearly
Full-time

We are looking for a full-time, self-motivated Customer Service Representative to join our growing team! As a CSR, you will continuously strive to enhance the customer experience and promote brand ... Show more

Customer Service/Sales

Home Depot (Retail)Charlotte, NC, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Customer Service Representative

Goldfish Swim School - Charlotte Charlotte, NC, US
$13.50 hourly
Part-time

Actively looking for Weekend availability**.Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Chec... Show more

Automotive Service Advisor

Capital ChevroletCharlotte, NC, United States
Full-time

Automotive Service Advisor/h2pCapital Ford of Charlotte is seeking a skilled and customer-focused Automotive Service Advisor to join our service team.As the primary point of contact for customers n... Show more

Service Advisor

Dutch Miller Auto GroupCharlotte, NC, United States
Full-time

Dutch Miller Kia of Charlotte is seeking a highly motivated and customer-focused Service Advisor to join our team in Charlotte, NC.In this role, you will serve as the primary point of contact betwe... Show more

customer service

Circle KCharlotte, North Carolina, United States of America
Full-time

Store 2723928: 421 Tyvola Rd, Charlotte, North Carolina 28217.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challeng... Show more

Customer Service

Movex Usa IncCharlotte, NC, US
$60,000.00 yearly
Full-time

At Movex USA, we’re part of a global manufacturing group (Movex SpA, based in Italy) that designs and produces high-quality modular conveyor belts and components used in industries ranging from foo... Show more

Customer Service Representative

Novra CorpCharlotte, North Carolina, United States
Full-time
Quick Apply

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical.In a landscape where attention is limited and competition is co... Show more

Customer Service Assistant

HRS Talent SolutionsCharlotte, North Carolina, United States
Full-time
Quick Apply

Entry-Level Customer Support & Service Coordination Role.We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support ... Show more

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Automotive Service Advisor

Automotive Service Advisor

Ford of HarveyCharlotte, NC, United States
2 days ago
Job type
  • Full-time
Job description

Automotive Service Advisor

Join Mills Auto Group as an Automotive Service Advisor, where you will be the vital link between our customers and our skilled service team. Located in the Charlotte Metro area, you will play a key role in ensuring a smooth and positive service experience by assisting customers with their automotive needs, providing timely and accurate information, and coordinating service appointments.

Responsibilities

  • Greet customers and gather information about their vehicle service needs.
  • Provide clear and concise explanations of recommended services and repairs.
  • Schedule service appointments and coordinate with technicians to ensure timely completion.
  • Maintain accurate records of customer interactions, services performed, and parts used.
  • Handle customer inquiries and resolve concerns professionally.
  • Promote additional products and services to enhance customer satisfaction and dealership revenue.
  • Work closely with parts and service departments to ensure seamless service operations.

Requirements

  • Proven experience as an Automotive Service Advisor or similar customer service role in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to understand automotive terminology and repair processes.
  • Proficient with computer systems and software related to service scheduling and invoicing.
  • Customer-focused attitude with problem-solving skills.
  • Valid driver's license and reliable transportation.

Benefits

  • Competitive annual compensation ranging from $80,000.00 to $125,000.00, paid semi-monthly.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company match.
  • Paid time off and holiday pay.
  • Ongoing training and career development opportunities.
  • Employee discounts on vehicle services and products.

About the Company

Mills Auto Group is a well-established automotive dealership committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Charlotte Metro area, we pride ourselves on fostering a welcoming and professional work environment where employees can thrive and grow their careers. Join us to be part of a team dedicated to excellence in automotive service and customer satisfaction.