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Customer service advisor Jobs in Detroit, MI

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Customer service advisor • detroit mi

Last updated: 1 day ago
  • Promoted
Customer Accounts Advisor

Customer Accounts Advisor

Aaron'sLincoln Park, MI, United States
Full-time
The hourly range for this position is $14.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment c...Show moreLast updated: 11 days ago
  • Promoted
Service Advisor NO SATURDAYS

Service Advisor NO SATURDAYS

LesstanfordcadillacDearborn, MI, United States
Full-time
Les Stanford Chevrolet and Cadillac is hiring new talent to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees.As Ame...Show moreLast updated: 2 days ago
  • Promoted
Parts Manager - Service Manager - Service Advisor

Parts Manager - Service Manager - Service Advisor

Detroit StaffingDetroit, MI, US
Full-time
Parts Manager - Service Manager - Service Advisor.Reynolds and Reynolds is looking for experienced automotive parts and / or service professionals to join our consulting team.Our superior software so...Show moreLast updated: 14 days ago
Customer Service Advisor - Migrant Help

Customer Service Advisor - Migrant Help

MaximusDetroit, MI, US
Full-time
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.He...Show moreLast updated: 9 days ago
  • Promoted
Automotive Service Advisor

Automotive Service Advisor

LaFontaine Hyundai DearbornDearborn, MI, US
Full-time
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspi...Show moreLast updated: 23 days ago
  • Promoted
Customer Service

Customer Service

Vangeloff Management IncOak Park, MI, US
Full-time
We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build ...Show moreLast updated: 30+ days ago
  • Promoted
Service Advisor

Service Advisor

Bob Maxey FordDetroit, MI, United States
Full-time
At Bob Maxey Auto Group, we strive to conduct our business as a well?respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners.Ev...Show moreLast updated: 1 day ago
  • Promoted
Service Advisor

Service Advisor

Ray Laethem Chrysler Dodge Jeep RamDetroit, MI, United States
Full-time
At Ray Laethem, we're passionate about delivering exceptional serviceand creating lasting relationshipswith our customers. We're looking for a dynamic and customer-focused ServiceAdvisor to join our...Show moreLast updated: 4 days ago
  • Promoted
Customer Accounts Advisor

Customer Accounts Advisor

AaronsLincoln Park, MI, US
Full-time
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100...Show moreLast updated: 14 days ago
  • Promoted
Automotive Service Advisor

Automotive Service Advisor

LaFontaine Toyota DearbornDearborn, MI, US
Full-time
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspi...Show moreLast updated: 17 days ago
Customer Service

Customer Service

LowesDetroit, MI, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
  • Promoted
Automotive Service Advisor

Automotive Service Advisor

LaFontaine Mitsubishi DearbornDearborn, MI, US
Full-time
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspi...Show moreLast updated: 6 days ago
  • Promoted
Service Advisor NO SATURDAYS!!

Service Advisor NO SATURDAYS!!

Les Stanford Chevrolet and CadillacDearborn, MI, US
Full-time
Les Stanford Chevrolet and Cadillac is hiring new talent to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees.As Ame...Show moreLast updated: 30+ days ago
Customer Service Advisor - Migrant Help

Customer Service Advisor - Migrant Help

MAXIMUSDetroit, MI, United States
Full-time
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to del...Show moreLast updated: 10 days ago
  • Promoted
Service Advisor

Service Advisor

Suburban FordFerndale, MI, United States
Full-time
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ma...Show moreLast updated: 4 days ago
  • Promoted
Service Advisor

Service Advisor

Northland Chrysler Dodge Jeep RamOak Park, MI, United States
Full-time
As a Service Advisor, you will own our customer’s experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs,...Show moreLast updated: 4 days ago
  • Promoted
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career SolutionsDearborn, Michigan
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
  • Promoted
Automotive Service Advisor

Automotive Service Advisor

LaFontaine Buick GMC Of DearbornDearborn, MI, US
Full-time
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspi...Show moreLast updated: 6 days ago
Service Advisor

Service Advisor

Ray Laethem Buick GMCDetroit, MI, US
Full-time
At Ray Laethem, we're passionate about delivering exceptional service and creating lasting relationships with our customers. We're looking for a dynamic and customer-focused Service Advisor to join ...Show moreLast updated: 30+ days ago
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The cities near Detroit, MI that boast the highest number of customer service advisor jobs are:
Customer Accounts Advisor

Customer Accounts Advisor

Aaron'sLincoln Park, MI, United States
11 days ago
Job type
  • Full-time
Job description

The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.

Customer Accounts Advisor

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.