Customer service agent Jobs in Ann Arbor, MI
Last updated: 15 hours ago
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...Show moreLast updated: 7 days ago
To have overall accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreements.
To ensure full compliance to cus...Show moreLast updated: 3 days ago
Full Time - Customer Service Clerk.Department of Utility Customer Service - U.Work in this position is performed with some degree of independence, consistent with City and department policies.This ...Show moreLast updated: 1 day ago
Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trail...Show moreLast updated: 1 day ago
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Family Dollar Customer Service Representative ...Show moreLast updated: 15 hours ago
I’ve been in the insurance business since 2008, spending my entire career with State Farm.Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep ...Show moreLast updated: 30+ days ago
Are you ready to join a dynamic fun team that's been making waves in insurance since 2020? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journ...Show moreLast updated: 30+ days ago
Our client is seeking an experienced Customer Service Technician for a temp to hire opportunity.This position accurately documents customer interactions in the system and provides accurate informat...Show moreLast updated: 18 days ago
A company is looking for a Customer Service Professional- Part time Fri-Sun.Key ResponsibilitiesProvide outstanding customer service by empathizing with customer needs and offering creative solutio...Show moreLast updated: 7 days ago
To have overall accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreements.
To ensure full compliance to cus...Show moreLast updated: 7 days ago
We are searching for qualified customer service reps with personality and people skills.We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that...Show moreLast updated: 1 day ago
Orange Business is the Orange Group entity dedicated to businesses and organizations.Our unique history as a telco operator and now an IT services company enables us to support the sustainable digi...Show moreLast updated: 4 days ago
To have overall accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreements.
To ensure full compliance to cus...Show moreLast updated: 3 days ago
Join Richards Insurance Agency Inc, a welcoming and community-focused insurance firm located in the heart of Ann Arbor, Michigan.
We are looking for a dynamic and motivated Insurance Customer Servic...Show moreLast updated: 25 days ago
We are searching for qualified customer service reps with personality and people skills.Were growing so fast its hard to keep up and that means Dominos has lots of ways for you to grow (if thats wh...Show moreLast updated: 15 days ago
Customer Service Representative.Call center, on-site (not remote).We are seeking a Customer Service Representative to join our team in a dynamic call center environment in Ann Arbor, MI.This role r...Show moreLast updated: 30+ days ago
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
- Promoted
Guest Service Agent
Sonesta International HotelsAnn Arbor, MI, United StatesFull-time
- Promoted
Customer Service Director
Orange BusinessSingapore, Michigan, SingaporeFull-time
- Promoted
CUSTOMER SERVICE CLERK
The City of Bay City, MichiganMI, United StatesFull-time
- Promoted
Customer Service Representative
U-Haul International, IncYpsilanti, MI, United StatesFull-time
- Promoted
- New!
CUSTOMER SERVICE REPRESENTATIVE
Family DollarOssineke, MI, United StatesFull-time
Customer Service Representative - State Farm Agent Team Member
Aaron Richards - State Farm AgentYpsilanti, MI, US$45,000.00–$52,000.00 yearly
Full-time
Customer Service Representative - State Farm Agent Team Member
Cullen Hayes - State Farm AgentDexter, MI, US$35,000.00–$50,000.00 yearly
Full-time
- Promoted
Customer Service Technician
Ultimate StaffingDexter, MI, United StatesFull-time
- Promoted
Customer Service Agent
VirtualVocationsAnn Arbor, Michigan, United StatesPart-time
- Promoted
Customer Service Director
Orange SASingapore, Michigan, SingaporeFull-time
- Promoted
Customer Service Rep
Domino's Pizza LLCAnn Arbor, MI, United States$15.00 hourly
Full-time
- Promoted
Customer Service Director
Orange Business ServicesSingapore, Michigan, SingaporeFull-time
- Promoted
Customer Service Director
This is an IT support groupSingapore, Michigan, SingaporeFull-time
- Promoted
Insurance Customer Service
Richards Insurance Agency IncAnn Arbor, MI, USFull-time
- Promoted
Customer Service Representative
Domino'sYpsilanti, Michigan, USA$15.00 hourly
Customer Service
FasTemps, IncYpsilanti, USA$17.00 hourly
Customer Service Representative - State Farm Agent Team Member
John Avery - State Farm AgentAnn Arbor, MI, US$40,000.00–$50,000.00 yearly
Full-time
Guest Service Agent
Sonesta International HotelsAnn Arbor, MI, United States7 days ago
Job type
- Full-time
Job descriptionHigh School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit / loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance
Job Description Summary
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.
Job Description
DUTIES AND RESPONSIBILITIES :
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting / securing assigned bank.
- Responsible to maintain the security of cash, credit card transactions, and guest information.
- May routinely book guest reservations for individuals and / or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
- Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
- Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
- Issue, control and release guest safe-deposit boxes.
- Comply with federal, state and local laws regarding health, safety, and alcohol services.
- Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS :
Additional Job Information / Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.