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Customer service agent Jobs in Baltimore, MD

Last updated: 19 hours ago
Customer Service Title Agent

Customer Service Title Agent

Maryland Speedy Tag & Title II LLCHanover, MD, US
$16.50 hourly
Full-time
We are seeking a Customer Service Title Agent to join our team.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful ...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE ADVISOR

CUSTOMER SERVICE ADVISOR

Flagship CarwashMD, United States
$15.00 hourly
Full-time +1
Flagship Car Wash is hiring Great People! We currently operate 41 sites in the D.Maryland, Virginia area and have plans for continuous expansion. Flagship a Spotless Brands Company, is one of the fa...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Real Soft IncLinthicum, MD, United States
Full-time
Associates degree preferred high school diploma or equivalent required plus a minimum of five years of service industry experience managing service operations and / or service scheduling.Must demon...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Walter Jones - State Farm AgentParkville, MD, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Caliber CollisionMD, United States
$15.00–$18.00 hourly
Full-time
Customer Service Representative.Rental Car / Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizat...Show moreLast updated: 9 days ago
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Renita Prevot - State Farm AgentOwings Mills, MD, US
$35,000.00 yearly
Full-time
As a Customer Service Representative - State Farm Agent Team Member with Renita Prevot - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...Show moreLast updated: 30+ days ago
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Tom Benisch - State Farm AgentBaltimore, MD, US
$40,000.00–$50,000.00 yearly
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

VirtualVocationsBaltimore, Maryland, United States
Part-time
A company is looking for a Customer Service Professional- Part time Fri-Sun.Key ResponsibilitiesProvide outstanding customer service by empathizing with customer needs and offering creative solutio...Show moreLast updated: 8 days ago
Customer Service Agent

Customer Service Agent

SIXT USABaltimore, Maryland, United States
$21.50 hourly
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you...Show moreLast updated: 14 days ago
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Kevin Collier - State Farm AgentBaltimore, MD, US
$35,000.00–$65,000.00 yearly
Full-time
Competencies Expected for This Role.Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected,...Show moreLast updated: 30+ days ago
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Patrick Starleper - State Farm AgentPerry Hall, MD, US
$15.00–$20.00 hourly
Full-time
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resou...Show moreLast updated: 8 days ago
  • Promoted
Field Service Agent

Field Service Agent

IQVIA, Inc.Baltimore, MD, US
$20.00–$22.00 hourly
Part-time
IQVIA has an opportunity with one of the largest medical device manufacturers in the US.We welcome you to apply if interested! You will be asked to create an account, which takes less than one minu...Show moreLast updated: 9 days ago
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Alice Kwon - State Farm AgentOwings Mills, MD, US
$40,000.00–$55,000.00 yearly
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Cube hubLinthicum, MD, United States
Full-time
REQUIREMENT Associates degree preferred high school diploma or equivalent required plus a minimum of five years of service industry experience managing service operations and / or service schedulin...Show moreLast updated: 2 days ago
  • Promoted
  • New!
CUSTOMER SERVICE AGENT

CUSTOMER SERVICE AGENT

UPSMD, United States
Full-time +1
UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions.Multiple shifts are available from morning to night and no experience is require...Show moreLast updated: 19 hours ago
  • Promoted
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Michael Doyle - State Farm AgentBaltimore, MD, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Customer Service Title Agent

Customer Service Title Agent

Maryland Speedy Tag & Title II LLCHanover, MD, US
30+ days ago
Salary
$16.50 hourly
Job type
  • Full-time
Job description

Benefits / Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary

We are seeking a Customer Service Title Agent to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, a fast learner, with good analytical skills, and is able to remain calm under pressure.

Responsibilities

  • Process Motor Vehicle Tag and Title Transactions for the public and the business community.
  • Participate with marketing campaigns tasks to promote business.
  • Utilize software that interface with the Motor Vehicle Administration (MVA) Database.
  • Review completed transactions for accuracy, scan, and file according to company standards.
  • Report deficiencies or any issues prohibiting job to be performed accurately to immediate supervisor.
  • Maintain office organization according to company standards.
  • Learn and apply any new implemented processes and MVA updates to process transactions successfully.
  • Identify the reason for the customer’s call, collect relevant information and provide solutions
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Attend trainings to maintain up-to-date skills and knowledge
  • Qualifications

  • High school diploma / GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively.
  • Ability to grasp information quickly and apply it.
  • Bilingual