We are seeking a Customer Service Title Agent to join our team.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful ...Show moreLast updated: 30+ days ago
Promoted
CUSTOMER SERVICE ADVISOR
Flagship CarwashMD, United States
$15.00 hourly
Full-time +1
Flagship Car Wash is hiring Great People! We currently operate 41 sites in the D.Maryland, Virginia area and have plans for continuous expansion.
Flagship a Spotless Brands Company, is one of the fa...Show moreLast updated: 9 days ago
Promoted
Customer Service Agent
Real Soft IncLinthicum, MD, United States
Full-time
Associates degree preferred high school diploma or equivalent required plus a minimum of five years of service industry experience managing service operations and / or service scheduling.Must demon...Show moreLast updated: 2 days ago
Promoted
Customer Service Representative - State Farm Agent Team Member
Walter Jones - State Farm AgentParkville, MD, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Promoted
CUSTOMER SERVICE REPRESENTATIVE
Caliber CollisionMD, United States
$15.00–$18.00 hourly
Full-time
Customer Service Representative.Rental Car / Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizat...Show moreLast updated: 9 days ago
Customer Service Representative - State Farm Agent Team Member
Renita Prevot - State Farm AgentOwings Mills, MD, US
$35,000.00 yearly
Full-time
As a Customer Service Representative - State Farm Agent Team Member with Renita Prevot - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...Show moreLast updated: 30+ days ago
Customer Service Representative - State Farm Agent Team Member
Tom Benisch - State Farm AgentBaltimore, MD, US
$40,000.00–$50,000.00 yearly
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Promoted
Customer Service Agent
VirtualVocationsBaltimore, Maryland, United States
Part-time
A company is looking for a Customer Service Professional- Part time Fri-Sun.Key ResponsibilitiesProvide outstanding customer service by empathizing with customer needs and offering creative solutio...Show moreLast updated: 8 days ago
Customer Service Agent
SIXT USABaltimore, Maryland, United States
$21.50 hourly
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you...Show moreLast updated: 14 days ago
Customer Service Representative - State Farm Agent Team Member
Kevin Collier - State Farm AgentBaltimore, MD, US
$35,000.00–$65,000.00 yearly
Full-time
Competencies Expected for This Role.Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected,...Show moreLast updated: 30+ days ago
Customer Service Representative - State Farm Agent Team Member
Patrick Starleper - State Farm AgentPerry Hall, MD, US
$15.00–$20.00 hourly
Full-time
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resou...Show moreLast updated: 8 days ago
Promoted
Field Service Agent
IQVIA, Inc.Baltimore, MD, US
$20.00–$22.00 hourly
Part-time
IQVIA has an opportunity with one of the largest medical device manufacturers in the US.We welcome you to apply if interested! You will be asked to create an account, which takes less than one minu...Show moreLast updated: 9 days ago
Customer Service Representative - State Farm Agent Team Member
Alice Kwon - State Farm AgentOwings Mills, MD, US
$40,000.00–$55,000.00 yearly
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Promoted
Customer Service Agent
Cube hubLinthicum, MD, United States
Full-time
REQUIREMENT Associates degree preferred high school diploma or equivalent required plus a minimum of five years of service industry experience managing service operations and / or service schedulin...Show moreLast updated: 2 days ago
Promoted
New!
CUSTOMER SERVICE AGENT
UPSMD, United States
Full-time +1
UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions.Multiple shifts are available from morning to night and no experience is require...Show moreLast updated: 19 hours ago
Promoted
Customer Service Representative - State Farm Agent Team Member
Michael Doyle - State Farm AgentBaltimore, MD, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
We are seeking a Customer Service Title Agent to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, a fast learner, with good analytical skills, and is able to remain calm under pressure.
Responsibilities
Process Motor Vehicle Tag and Title Transactions for the public and the business community.
Participate with marketing campaigns tasks to promote business.
Utilize software that interface with the Motor Vehicle Administration (MVA) Database.
Review completed transactions for accuracy, scan, and file according to company standards.
Report deficiencies or any issues prohibiting job to be performed accurately to immediate supervisor.
Maintain office organization according to company standards.
Learn and apply any new implemented processes and MVA updates to process transactions successfully.
Identify the reason for the customer’s call, collect relevant information and provide solutions
Use best practices in customer service techniques to develop rapport and build relationships with customers
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma / GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively.
Ability to grasp information quickly and apply it.