Customer service assistant Jobs in New York, NY
- Promoted
CUSTOMER SERVICE ASSISTANT
City of New YorkNew York, NY, United States- Promoted
CUSTOMER SERVICE
Varsity Home ServiceNY, United States- Promoted
Customer Service
PackEmStackEmNew York, NY- Promoted
- New!
Online Customer Service Customer Service Representative
The Estee Lauder CompaniesNew York, NY, United States- Promoted
- New!
CUSTOMER SERVICE ASSOCIATE
WalgreensNY, United States- Promoted
Retail Customer Service
EZCorp, Inc.New York, NY, US- Promoted
Customer Service Assistant (Games)
HB LeisureNew York, NY, United States
Customer Service Assistant
Next Coms TalkNew York, New York, United States- Promoted
- New!
Customer Service Associate
Jobs for HumanityWest New York, NJ, United States- Promoted
Customer Service
ColorPro FinishersNew York, NY, United States- Promoted
Customer Service
SimplecleanzNew York, NY- Promoted
Assistant Customer Service & Sales Manager
Cathay Bank - HeadquartersNew York, NY, United States- Promoted
Customer Service Representative
Chefs’ WarehouseBronx, NY, United States- Promoted
ONLINE CUSTOMER SERVICE ASSISTANT
Daily InnovatiesNew York, NY, United States- Promoted
Customer Service Representative
IDBNew York, NY, US- Promoted
Customer Service Assistant
Story Lane BoxNew York, NY, United States- Promoted
Customer Service Representative Travel Assistant
Why Knot TravelNew York City, New York, USA- Promoted
CUSTOMER SERVICE REPRESENTATIVE
Radiance MarketingNY, United StatesCUSTOMER SERVICE ASSISTANT
City of New YorkNew York, NY, United States- Full-time
Company Description
Job Description
Launched in 2015, IDNYC is the largest and most successful municipal ID program in the country!
IDNYC is a card for all New Yorkers, regardless of their immigration status. IDNYC benefits all city residents, including those from some of our most vulnerable communities - the unhoused, youth, the formerly incarcerated, and others who may have difficulty obtaining a government-issued photo ID. The IDNYC card is free for all New Yorkers.
IDNYC is recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible for answering inquiries from the public and IDNYC cardholders, responding to general 311 and web inquiries, as well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well as generating reports based on the direction from the leadership team.
Working under the direction of the Director of Customer Service, the Customer Service Assistant will :
- Review customer inquiries submitted via 311 call centers and IDNYC website, and respond
in a timely manner.
well as actions taken.
customer satisfaction.
resolve customers' issues.
Work Hours / Shift :
Monday - Friday 9am-5pm Work hours and shifts vary by site.
Selected candidates must be willing to work flexible schedules which includes
evenings and weekends.
Travel within all 5 boroughs of NYC is required.
Work Location :
1 Metrotech Brooklyn, NY Location :
COMMUNITY ASSISTANT - 56056
Qualifications
1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.