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Customer service associate Jobs in Des Moines, IA

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Customer service associate • des moines ia

Last updated: 1 day ago

Remote Inbound Customer Service

Arise Virtual SolutionsDes Moines, Iowa
Remote
Full-time

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more

 • Promoted

Customer Service Representative

Sunrise SystemsDes Moines, Iowa, United States
Full-time
Quick Apply

Job Title- Customer Service Representative.General Duties & Qualifications:.Knowledge of office equipment and strong communication skills; ability to identify needs and handle inquiries patient... Show more

Pharmacy Customer Service Associate

WalgreensDES MOINES, IA
Full-time

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In ... Show more

Customer Service Associate (41443)

HertzDes Moines, Iowa, United States
$18.00 hourly
Full-time
Quick Apply

Responsible for first contact resolution and the customer interaction experience within the location.Immediately handles and resolves customer issues at the counter and returns with the highest lev... Show more

Customer Service Representative

ARK DistributingWest Des Moines, IA, US
$750.00 weekly
Full-time

We are actively looking for Customer Service Reps to join our company.In this role, you will be responsible for communicating with Customers to identify their needs, inquiries, and complaints,... Show more

Customer Service Associate

RaisingcanesDes Moines, Iowa, US
$15.00 hourly
Full-time

As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,... Show more

Customer Service Associate

RaisingcanesWest Des Moines, Iowa, US
$15.00 hourly
Full-time

As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,... Show more

Food Service Associate

Trinity HealthDES MOINES, Iowa, 50314
Full-time

Hot and cold food production for retail services.Practices and abides by food codes and applicable regulatory and accrediting agency requirements to provide safe food to our customers.Serves custom... Show more

Remote Customer Service Sales

HMG CareersWest Des Moines, Iowa
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service Team Member

KFC-IowaAltoona, Iowa, United States
Part-time

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that provides thorough training and learning op... Show more

Customer Service Part Time

Phenom PeopleAltoona, IA, United States
Full-time +1

Retail Sales Associate Opportunity.We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's.Do any of the following statements match your cu... Show more

Customer Service

Webb Insurance GroupWest Des Moines, IA, US
Full-time
Quick Apply

Join Webb Insurance Group, a growing insurance agency in West Des Moines, Iowa.As a Customer Service Representative, you'll play an integral role in providing exceptional service to our valued clie... Show more

Customer Service Representative

Douglas Nicodemus Farmers InsuranceClive, IA, US
Full-time
Quick Apply

The Nicodemus Agency, proudly representing Farmers Insurance, is seeking a dependable and client-focused Customer Service Representative (CSR) to support our growing book of business.This role is i... Show more

Work From Home Customer Service Associate

AO Globe LifeDes Moines, IA, US
Remote
Full-time
Quick Apply

AO Globe Life is expanding its remote team to support individuals and families across the United States in accessing essential benefit programs.This opportunity is ideal for professionals seeking f... Show more

Customer Service/Sales

Home Depot (Retail)Des Moines, IA, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Client Service Associate

Sparks FinancialDes Moines, Iowa, United States
$55,000.00 yearly
Full-time

Sparks Financial is a holistic wealth management firm, providing a top-notch experience to our valued clients.Our mission is to help people define, build, and enjoy prosperous&n... Show more

Customer Service Lead - Part-Time

Burlington StoresDes Moines, IA, United States
$16.00 hourly
Part-time

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!.As the P... Show more

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Remote Inbound Customer Service

Remote Inbound Customer Service

Arise Virtual SolutionsDes Moines, Iowa
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Inbound Customer Service

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform. This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. This is an inbound customer service program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available - including this opportunity with a leading bank committed to providing personalized service and financial guidance to help customers achieve their financial goals - and you could start earning in just a few weeks.

What you will do as a Financial Services Customer Service agent:

  • Answer inbound client calls to address needs ranging from routine balance and transaction questions.
  • Utilize available tools and resources to provide timely, accurate resolution.
  • Monitor systems to detect possible fraudulent behavior related to card usage and deliver a great customer experience.
  • Identify cross-sell opportunities and make referrals as appropriate.
  • Utilizes available tools and resources to provide timely, accurate resolutions.

What's needed to service this client:

  • Experience in a customer-facing Financial Services environment.
  • Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
  • Strong ability to follow processes and workflows for compliance.
  • Skilled and efficient written and verbal communication.
  • Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • High School diploma or equivalent.
  • Background check, drug screening, and Photo ID verification required.

Equipment & technology required for this program:

  • Windows 11 (most recent version, fully patched with no pending updates).
  • Hardwired USB headset with phone-quality audio and a noise-cancelling mic.
  • Dual monitors strongly recommended.
  • Webcam required during certification - you must be on camera during all class and engagement activities.
  • Apple or Android cell phone for secondary code verification.

What would be great to have:

  • Two or more years of experience in a customer-facing call center environment (preferably with a financial institution or banking support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug screening are required.

This is not an offer of employment. It is a potential business-to-business relationship with Arise. Services are provided on an independent contractor basis. All programs are subject to availability.