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Customer service associate Jobs in San Jose, CA

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Customer service associate • san jose ca

Last updated: 11 hours ago
  • Promoted
Customer Service Associate

Customer Service Associate

HertzSan Jose, CA, US
Full-time
You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.Provide world class cu...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

ShellCampbell, CA, United States
Full-time
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates t...Show moreLast updated: 15 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

PGA TOUR SuperstoreCupertino, CA, US
Full-time
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specia...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Service Associate

Remote Customer Service Associate

TradeJobsWorkforce95115 San Jose, CA, US
Remote
Full-time
As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ch...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Gaming Associate

Customer Service Gaming Associate

Knighted VenturesLos Gatos, CA, US
Full-time
Start This Winter : Casino Gaming Associate with Growth Potential.Whether you're looking for stable, indoor work this winter or to start a new career in the New Year, this opportunity is perfect...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Golf & Tennis Pro Shop, Inc. d / b / a PGA TOUR SuperstoreCupertino, CA
Part-time
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specia...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

VirtualVocationsSunnyvale, California, United States
Full-time
A company is looking for a Customer Service Agent for an eCommerce Company.Key Responsibilities Manage inbound tickets across email, chat, and social channels Handle order status inquiries, prod...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Associate

Customer Service Associate

San Jose StaffingSan Jose, CA, US
Full-time
As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively con...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Savers | Value VillageSan Jose, CA, United States
Full-time +1
Position at Savers / Value Village.Job Title : Customer Service Associate.Pay Range : Our starting pay ranges from $18.As one of the largest for-profit thrift operators in the United States, Canada a...Show moreLast updated: 30+ days ago
Customer Service Associate I

Customer Service Associate I

Dollar TreeMilpitas, CA, United States
Part-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
Retail Customer Service Associate

Retail Customer Service Associate

FedExSunnyvale, CA, United States
Full-time
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 30+ days ago
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Customer Service Associate - Work From Home

Customer Service Associate - Work From Home

UBC Biopharma ServicesSaratoga, CA, US
Remote
Full-time
Administrative Assistant / Remote] - Anywhere in U.Competitive salary / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at UBC Biopharma Services, you will : Handle inb...Show moreLast updated: 11 hours ago
Customer Service Associate

Customer Service Associate

The Hertz CorporationSan Jose, CA, United States
Full-time
You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.Provide world class cu...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Rebel Convenience StoresSan Jose, California, United States, 95127
Full-time
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates t...Show moreLast updated: 16 days ago
Customer Service Associate

Customer Service Associate

WalgreensSan Jose, CA, United States
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 1 day ago
Customer Service Associate

Customer Service Associate

Savers / Value VillageSan Jose, CA, US
Full-time +1
Job Title : Customer Service Associate.Pay Range : Our starting pay ranges from $18.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-o...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

SaversSanta Clara, California
Full-time +1
Pay Range : Our starting pay ranges from $18.Who we are : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service & Marketing Associate (China)

Customer Service & Marketing Associate (China)

FUJIFILMSanta Clara, CA, US
Full-time
Customer Service & Marketing Associate.The role of the Customer Service & Marketing Associate based in China is to coordinate and support Fujifilm Dimatix Sales and Marketing activities.The sales a...Show moreLast updated: 2 days ago
Part-Time Customer Service Sales Associate

Part-Time Customer Service Sales Associate

The Hertz System, Inc.San Jose, CA, United States
Part-time
Part-Time Customer Service Sales Associate.Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-cl...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

HertzSan Jose, CA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Associate

As a Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

Pay : $22.00 / hour

Responsibilities :

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills :

  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and / or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment
  • Additional Requirements :

  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • Benefits and Perks :

    Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts :

  • Weekly Pay
  • Holiday Pay
  • Comprehensive medical benefits after 30 days
  • Tuition Reimbursement
  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Training to expand your skills and knowledge
  • Career Growth with hands on learning