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Customer service coordinator Jobs in Gainesville, FL

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Customer service coordinator • gainesville fl

Last updated: 3 days ago
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMillhopper FL
Full-time
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service Coordinato...Show moreLast updated: 30+ days ago
  • Promoted
Store Customer Service Specialist

Store Customer Service Specialist

Sherwin WilliamsGainesville, FL, US
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 9 days ago
  • Promoted
Store Customer Service Specialist

Store Customer Service Specialist

The Sherwin-Williams CompanyGainesville, FL, United States
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Associate - Temporary

Customer Service Associate - Temporary

WalgreensGainesville, FL, US
Full-time
Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

WawaGainesville, FL, US
Full-time
Customer Service Associate (CSA) Position.As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be p...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Roses Discount StoresGainesville, FL, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Receptionist

Customer Service Receptionist

David's BridalGainesville, FL, US
Part-time
Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Circle KGainesville, FL, US
Full-time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Lot Attendant

Customer Service / Lot Attendant

U-HaulGainesville, FL, US
Full-time
Customer Service / Lot Attendant.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custom...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Wawa, Inc.Store Gainesville, FL
Full-time
The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register du...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Southeastern GrocersGainesville, FL, US
Full-time
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines,...Show moreLast updated: 30+ days ago
Remote Customer Service Representative

Remote Customer Service Representative

NexRepGainesville, Florida
Remote
Full-time
Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalmartGainesville, FL, USA
Full-time
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 3 days ago
Customer Service

Customer Service

LowesGainesville, FL, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Associate I

Customer Service Associate I

Dollar TreeGainesville, FL, US
Full-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Gainesville, FL, US
Full-time
Customer Service / Sales | Home Depot.These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will l...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Phenom PeopleGainesville, FL, US
Full-time
Must be fluent in reading, writing, and speaking English.Requires willingness to work flexible schedule, including evenings and weekend hours. Prefer six months of experience in a retail environment...Show moreLast updated: 11 days ago
Customer Service

Customer Service

Emilio Sánchez AcademyFlorida
Full-time
Minimum bachelor’s degree Minimum 1 year experience in customer service Excellent in Spanish, English and Russian.It will be valued French, Chinese and / or German Experience in sales department or...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate I

Customer Service Associate I

Family DollarGainesville, FL, US
Full-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
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Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMillhopper FL
30+ days ago
Job type
  • Full-time
Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

ESSENTIAL RESPONSIBILITIES AND TASKS

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

THE FIVE PRINCIPLES

  • Quality – The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency – We use resources to the full, waste nothing and do only what we can do best.
  • Freedom – We need freedom to shape our future; we need profit to remain free.
  • HIRING QUALIFICATIONS / COMPETENCIES Leadership

  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional

  • Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management
  • CAPABILITIES AND EXPERIENCE (CAN DO)

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
  • ATTITUDES (WILL DO)

  • Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence – Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
  • SPECIAL WORKING CONDITIONS

  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication / controlled substances.
  • EXPERIENCE, EDUCATION AND / OR TRAINING

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
  • WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

    Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.