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Customer service coordinator Jobs in New York, NY

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Customer service coordinator • new york ny

Last updated: 1 hour ago
  • Promoted
Customer Service Coordinator

Customer Service Coordinator

Interior Logic GroupStaten Island, NY, US
Full-time
At Crew2, we know great things happen when talent and opportunity cross paths.We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Customer Service Coordinator(Manufacturing)

Customer Service Coordinator(Manufacturing)

Ajulia Executive SearchBrooklyn, NY, United States
Permanent
Customer Service Coordinator(Manufacturing).Cross-check invoices with purchase orders and delivery receipts.Ensure pricing accuracy : Confirm unit prices, discounts, taxes, and totals match agreed t...Show moreLast updated: 1 hour ago
  • Promoted
Service Coordinator

Service Coordinator

Acacia NetworkNew York, NY, US
Full-time
Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment....Show moreLast updated: 30+ days ago
  • Promoted
Service Coordinator

Service Coordinator

Happy DragonNew York, NY, US
Full-time
We are seeking a dedicated Service Coordinator to join our Early Intervention Program.The Service Coordinator is responsible for working directly with families of children (ages 0–3) who have...Show moreLast updated: 30+ days ago
Service Coordinator

Service Coordinator

Transitional Services for New York, Inc.New York, NY, United States
Full-time
Transitional Services for New York, Inc.We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased le...Show moreLast updated: 4 days ago
Customer Service Coordinator

Customer Service Coordinator

VirtualVocationsNewark, New Jersey, United States
Full-time
A company is looking for a Customer Service Coordinator to provide exceptional support to customers and internal teams.Key Responsibilities Manage daily operations including ticket and email tria...Show moreLast updated: 30+ days ago
  • Promoted
Service Coordinator

Service Coordinator

Tandym GroupNew York, NY, US
Full-time
A social services organization on Long Island is currently seeking a new Service Coordinator to join their team in the Suffolk County. Coordinate operations as part of the program management team.Su...Show moreLast updated: 30+ days ago
  • Promoted
Service Coordinator

Service Coordinator

Elite Home Health CareNew York, NY, US
Full-time
Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most...Show moreLast updated: 30+ days ago
Service Coordinator

Service Coordinator

ABConsulting BK NYC LLCBrooklyn, NY, United States
Full-time
A fire protection company is seeking a hands-on Service Coordinator to oversee scheduling, customer service, and technician support. This role requires an organized, proactive individual who can man...Show moreLast updated: 4 days ago
Customer Service Coordinator $18 hourly

Customer Service Coordinator $18 hourly

Raymour & FlaniganMiddle Village, NY
Full-time
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.We pride ourselves on being a long term, privately held company that takes care of its associate...Show moreLast updated: 30+ days ago
Customer Service Complaints Coordinator

Customer Service Complaints Coordinator

MetroPlusHealth50 Water Street, 7th Floor, New York, NY
Full-time
The CS Complaints Coordinator provides comprehensive customer service to members, providers, and prospective members.The primary responsibilities include but are not limited to documenting all cust...Show moreLast updated: 30+ days ago
Service Coordinator

Service Coordinator

Community AccessBronx, NY, United States
Full-time
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy effor...Show moreLast updated: 4 days ago
  • Promoted
Service Coordinator

Service Coordinator

Community Access IncNew York, NY, US
Full-time
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy effor...Show moreLast updated: 30+ days ago
Area Customer Service Coordinator

Area Customer Service Coordinator

Ricoh Americas CorporationNew York City, NY, United States
Full-time
Support all aspects of daily operations for all contracted services at the assigned customer sites within a geographical area. Collaborate closely with management to enhance operational processes, e...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Complaints Coordinator

Customer Service Complaints Coordinator

MetroPlus Health PlanNew York, NY, United States
Full-time +1
Customer Service Complaints Coordinator.Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege.If yo...Show moreLast updated: 30+ days ago
  • Promoted
Service Coordinator

Service Coordinator

AB Hires and ConsultingNew York, NY, US
Full-time
A well-established elder care services provider is seeking a compassionate and organized Case Manager to support older adults in maintaining their independence and quality of life.This role involve...Show moreLast updated: 30+ days ago
  • Promoted
Area Customer Service Coordinator

Area Customer Service Coordinator

Metasys Technologies, Inc.New York, NY, US
Full-time
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator.All locations are in NYC (m...Show moreLast updated: 30+ days ago
Area Customer Service Coordinator

Area Customer Service Coordinator

Rose InternationalNew York, NY, USA
Temporary
Prior experience working in mail room.Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service. Flexible to work between 7AM – 7PM an...Show moreLast updated: 3 days ago
  • Promoted
Service Coordinator

Service Coordinator

AcaciaNew York, NY, US
Full-time
Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of u...Show moreLast updated: 3 days ago
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Customer Service Coordinator

Customer Service Coordinator

Interior Logic GroupStaten Island, NY, US
2 days ago
Job type
  • Full-time
Job description

Customer Service Coordinator

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.

This position offers up to $17 / hr., full benefits, competitive PTO, and remote Fridays after training.

Job Description

This role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment. These duties include, but are not limited to, scheduling, handling customer inquiries, providing updates, making appointments, resolving issues, and maintaining a database. This position may include developing and qualifying sales leads. The customer service coordinator is responsible for ensuring complete customer satisfaction and helping to maintain a Voice of the Customer quality score.

Primary Job Functions :

Customer Experience :

  • Fields customer questions and concerns in a professional manner utilizing all resources available
  • Strives for excellence in customer contact; ensures that communication with customers is completed and that all correspondence is customer-focused and well documented
  • Ensures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomes
  • Provides customers with production and service information
  • Schedules customer installations according to established processes
  • Makes post-installation follow up calls ensuring the installation experience was one that delights customers
  • Routes customer calls to appropriate department or resource
  • Keeps informed of new processes and policies

Product Sales :

  • Fields customer service inquires in a professional manner and determines customer requirements and expectations
  • Develops, qualifies, and effectively promotes products and services
  • Illustrates knowledge of features and benefits of various Crew2 programs
  • Presents pricing, credit, and terms information in accordance with standard procedures
  • Creates a positive customer experience to help generate sales and repeat business
  • Maintains complete and accurate records :

  • Processes customer information accurately and according to process
  • Uses available tools for monitoring and tracking information
  • Contact Center Team Partnership :

  • Participates in and supports the Contact Center Service and Sales team in a way that allows people to be their best
  • Requirements :

  • High school diploma or GED
  • Problem resolution skills and strong customer service skills
  • Detail oriented with high level of accuracy
  • Team player with the ability to multitask
  • Experienced in Microsoft applications
  • Excellent oral and written communication skills
  • Call or contact center experience is preferred
  • If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.