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Customer service coordinator Jobs in Philadelphia, PA

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Customer service coordinator • philadelphia pa

Last updated: 10 hours ago

Customer Support Coordinator

RICOCHET MANUFACTURINGPhiladelphia, PA, US
$50,000.00 yearly
Full-time

In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experi... Show more

Customer Service Trainer

Alphabe InsightPhiladelphia, PA, United States
$55,000.00–$59,000.00 yearly
Full-time

At Golden Shift Solutions, we are dedicated to empowering businesses through innovative strategies, exceptional service, and a commitment to long-term growth.Based in Philadelphia, we partner with ... Show more

Customer Service Representative

CarVision Inc.Maple Shade, NJ, US
Full-time

Do you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly-productive and fast-paced environment? If you answere... Show more

Customer Service Manager, Airport Customer Care

American AirlinesPhiladelphia, PA, US
Full-time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best ver... Show more

Customer Service Specialist - PA

XACTPhiladelphia, PA, us
$15.00 hourly
Full-time
Quick Apply

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.Be able to type 40 words per minute o... Show more

Customer Service Representative

TravelwithsanPhiladelphia, Pennsylvania, United States
Remote
Full-time
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu... Show more

Customer Service

ELITE EXPRESSPENNSAUKEN, NJ, US
$18.00–$20.00 hourly
Full-time

Position Description: Job Summary.Customer Service Reps are responsible for providing essential administrative and clerical support to ensure efficient customer satisfaction.This role involves a va... Show more

Customer Service Associate

Savers / Value VillagePennsauken, NJ, US
$15.50 hourly
Full-time +1

Job Title: Customer Service Associate.Pay Rate: Our starting pay ranges from $15.Geographic & job eligibility rules may apply .Comprehensive coverage (medical/dental/vision) at a reasonable cost  .... Show more

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersLansdowne, Pennsylvania
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Customer Service Claims Representative

National Claims Assistance IncPhiladelphia, PA, US
$150,000.00 yearly
Full-time +1

Flexible hours Full-Time/Part-Time.Positive impact fighting for fair treatment of others; unlimited income potential; excellent training environment; flexible schedule.WORK FROM HOME - VIRTUALLY HE... Show more

Customer Service Rep

Domino's PizzaPhiladelphia, PA
Full-time

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ... Show more

Dispatcher/Customer Service Coordinator

HutchinsonCherry Hill, NJ, USA
$20.00–$24.00 hourly
Full-time
Quick Apply

Hutchinson Plumbing, Heating and Cooling, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join ou... Show more

Customer Service

Qureos IncPhiladelphia, Pennsylvania, United States
Full-time

Philadelphia, Pennsylvania, United States.Identiv is seeking a diligent and customer-focused Customer Service Advisor to join our team on a contract basis in Philadelphia.The successful candidate w... Show more

Customer Service Representative

Crespo Insurance AgencyPennsauken, NJ, US
$16.00 hourly
Full-time

Job Stability in a growing industry .We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positiv... Show more

Customer Service Associate

WawaArdmore, PA, United States
$15.00–$18.75 hourly
Full-time

Customer Service Associate (CSA).As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be part of a ... Show more

Customer Service Specialist

CAPPCLIFTON HEIGHTS, PA, US
Full-time

Join CAPP as a Customer Service Specialist and Be Part of a Growing Team!.CAPP, a leading supplier of HVAC, electrical, and plumbing parts & equipment, is looking for Customer Service Specialis... Show more

Automotive Service Manager/Customer Service

Midas Tire & Auto ExpertsCHERRY HILL, NJ, US
$60,000.00 yearly
Full-time

Uncapped Commission/Bonus Program.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained thro... Show more

Retail Customer Service Associate

FedExPhiladelphia, Pennsylvania, US
Full-time

POSITION SUMMARY: <br>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternat... Show more

 • New!

Cashier and Customer Service

Save Philly StoresPhiladelphia, PA, USA
Full-time
Quick Apply

We are an independently operated Save A Lot grocery store, located in the greater Philadelphia area.We are seeking reliable, experienced team members to join our growing store.What We're Looking Fo... Show more

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The cities near Philadelphia, PA that boast the highest number of customer service coordinator jobs are:
Customer Support Coordinator

Customer Support Coordinator

RICOCHET MANUFACTURINGPhiladelphia, PA, US
30+ days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • Competitive salary
  • Health insurance
  • Paid time off


Benefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary
We’re looking for a Customer Support Coordinator to join our team and be an integral part of our customers’ journey. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. This is not a call center position. While talking with customers is necessary, much of the work is processing detailed Excel-base order forms and exchanging emails with customers.

Reporting directly to our Customer Support Manager, you will be responsible for reviewing all details on customer orders to smoothly transition then into our production process. This role entails engaging in daily conversations – whether face-to-face, over the phone or via email - with internal and external customers to verify product specifications and record all order details. Strong communication skills with attention to detail and the ability to work independently are essential. Candidates must be comfortable working both independently and as part of a team, with a proven ability to thrive in either setting.

Responsibilities

  • Process and manage incoming orders with precision for protective clothing from customers using Excel, Word, Inventory system and cutting machine software.
  • Learn all product lines to review order specifications to ensure compliance with product configurations and customer requirements.
  • Prepare orders for collaboration with purchasing, design, finance, and production to ensure smooth order fulfillment.
  • Create production identifier documents; garment labels using specialized software and printer; and prepare shipping labels and order tracking through UPS
  • Maintain accurate records of customer interactions and transactions.
  • Communicate with customers via email regarding order status, changes and timelines.
  • Routinely send dealer invoices, verifying pricing and information.
  • Address warranty issues and customer returns via return material authorization process with the ability to lift 20-30lbs periodically to move garments.
  • Follow, update, and maintain procedures when applicable.
  • Support periodic physical inventories, counting components for protective clothing.
  • Other duties as assigned

Qualifications

  • Associate’s degree; or equivalent combination of experience, education, and training.
  • 2+ years of experience in customer service working with a technical product with detailed specifications, order processing and administrative support.
  • Proficiency in Microsoft Excel – comfortable with moving data, formulas, and conditional formatting (test will be required)
  • Strong written communication skills and analytical skills with attention to detail.
  • Ability to work independently and manage multiple priority projects with strict deadlines.
  • Experience working in Microsoft Outlook – managing a shared mailbox.