Customer Service Representative.LHH Recruitment Solutions on behalf of our client.We are seeking a dedicated and detail-oriented Customer Service Representative to join our client’s team in Cincinn...Show moreLast updated: 2 days ago
Promoted
New!
CUSTOMER SERVICE REPRESENTATIVE
IQVentures Corporate, LLCOH, United States
Full-time
This is an in office position located at our Dublin, Ohio office.Duties include servicing inbound and outbound calls to assist customers in requesting loans, answering service and website questions...Show moreLast updated: 9 hours ago
Promoted
Customer Service Representative
AuvecoNewport, KY, United States
Full-time
Customer Service Representative (CSR).The Customer Service Representative (CSR) is a key member of the customer service team and serves as a primary contact and trusted resource for Auveco customer...Show moreLast updated: 2 days ago
Promoted
Customer Service Representative
Quipt Home MedicalWilder, KY, US
Full-time
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...Show moreLast updated: 9 days ago
Promoted
Customer Service Rep(01417) - Winston Ave
Domino's Pizza LLCCovington, KY, United States
Full-time
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service.
Learn and grow in a fun and energetic environment!.Varying and somet...Show moreLast updated: 4 days ago
Promoted
Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr
HiltonCincinnati, OH, United States
$16.00–$35.00 hourly
Full-time
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following : Oversees front desk operations.Provide...Show moreLast updated: 6 days ago
Promoted
PIZZA HUT-CUSTOMER SERVICE
Pizza HutOH, United States
Full-time
Working at Pizza Hut® is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.
As a Pizza Hut team member, you can be the smiling f...Show moreLast updated: 4 days ago
Customer Service Director
Standard AeroCincinnati, OH, United States
Full-time
Reporting directly into Vice President, Customer Programs.Build an Aviation Career You’re Proud Of.Build your career with integrity by working at a company that doesn’t just treat you like a number...Show moreLast updated: 30+ days ago
Promoted
New!
CUSTOMER SERVICE REPRESENTATIVE
UASAOH, United States
$13.00–$17.00 hourly
Full-time
Founded in 1992, United Appliance Servicers Association is a nonprofit trade association for servicers by servicers.As North America's Largest Appliance Repair Association we have a large network o...Show moreLast updated: 9 hours ago
Promoted
Customer Service Specialist
State Farm InsuranceCincinnati, OH, United States
Full-time
Do you want a career in which you make a difference in people's lives and at same time create amazing opportunity to provide for your family? Successful State Farm Agent is seeking a qualified prof...Show moreLast updated: 22 days ago
Promoted
CUSTOMER SERVICE
Express Employment ProfessionalsOH, United States
$18.00 hourly
Full-time
Customer Service Representative in Genoa, Oh!.Ability to work in a face paced environment.Previous General Office Experience.
Will receive training, but the training will be very rigid!.If intereste...Show moreLast updated: 1 day ago
Promoted
New!
CUSTOMER SERVICE REPRESENTATIVE
PLSOH, United States
Full-time
This job is located at 2724 Cleveland Ave.Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services.The P comes f...Show moreLast updated: 9 hours ago
Promoted
Customer Service Representative
AGSECincinnati, OH, United States
$60,000.00–$80,000.00 yearly
Full-time
Help your career “take flight” as a Customer Service Representative with the Global Leader in Aerospace Ground Support Equipment!.
AGSE is a world leader in the development and manufacture of innova...Show moreLast updated: 22 days ago
Promoted
Customer Service Supervisor
Rumpke of Ohio, Inc.Cincinnati, OH, US
Full-time
Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry.
Our mission is simple : to deliver exceptional waste and recycling solutions ...Show moreLast updated: 3 days ago
Promoted
Customer Engagement Director
VirtualVocationsCincinnati, Ohio, United States
Full-time
A company is looking for a Customer Engagement Director.Key ResponsibilitiesOperate CRM system to monitor user engagement and lifetime valueManage and segment database to enhance user engagement an...Show moreLast updated: 15 days ago
Promoted
Customer Service Administrator
JabilFlorence, KY, United States
Full-time
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply cha...Show moreLast updated: 3 days ago
Promoted
Customer Service Associate - Customer Service Center
WesBanco Bank Inc.Cincinnati, OH, United States
Full-time
This position works an alternate schedule.Schedule is 11am to 8pm, Monday through Friday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran...Show moreLast updated: 22 days ago
Promoted
Customer Service Supervisor
RumpkeCincinnati, OH, United States
Full-time
Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry.
Our mission is simple : to deliver exceptional waste and recycling solutions ...Show moreLast updated: 2 days ago
Customer Service Representative
LHHCincinnati, OH, United States
2 days ago
Salary
$20.00–$22.00 hourly
Job type
Full-time
Job description
Customer Service Representative
Location : Cincinnati, Ohio
Pay Rate : $20 to $22 per hour
Shift : 1st Shift
Type : Contract to Hire
Company : LHH Recruitment Solutions on behalf of our client
Job Summary :
We are seeking a dedicated and detail-oriented Customer Service Representative to join our client’s team in Cincinnati, Ohio. The candidate will be responsible for establishing and maintaining relationships with customers, resolving issues, and ensuring a high level of customer satisfaction.
Key Responsibilities :
Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and / or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolve any conflicts.
Track and communicate any changes and potential service issues to the customer.
Communicate order confirmations, changes, and cancellations to both customers and internal team members.
Inform sales and operations of any unresolved service issues; recommend corrective action as necessary.
Review orders after shipment for billing accuracy and any quantity item errors.
Manage the issuing of credits, return authorizations, and pallet returns.
Review inventory usage on stocked items, identify and communicate items that have not tracked to plan.
Ensure that any customer complaints are resolved in a satisfactory manner, obtaining guidance / approval from the supervisor when necessary.
Communicate with Planners, Sales Representatives, Pricing team, and Plant Management as needed.
Prepare necessary reports for Plant Management and customers, such as inventory and open order reports, and track shipments associated with invoices.
Process plant claims, including any deductions for shortages, quality issues, and any miscellaneous items.
File any customer paperwork, such as shipping documentation or customer orders, in a timely fashion.
Perform other duties as assigned.
Qualifications :
Associates or bachelor’s degree preferred but not required
Manufacturing experience strongly preferred
1-3 years customer service experience required
Microsoft Office Suite – basic to above average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills