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Customer service director Jobs in Durham, NC

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Customer service director • durham nc

Last updated: 1 day ago
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Customer Service Representative

Customer Service Representative

CollaberaNC, United States
$25.00–$30.00 hourly
Customer Service Representative.Contract : Charlotte, North Carolina, US.Days Left : 27 days, 3 hours left.Providing exceptional customer service to commercial / business clients.Collabera is looking f...Show moreLast updated: 23 days ago
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Remote Customer Service

Remote Customer Service

Professional Career SolutionsDurham, North Carolina
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

PLS Financial Services, Inc.Durham, NC, United States
PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services.The PLS Group, headquartered in Chicago, is comprised of over 200 financial service cente...Show moreLast updated: 1 day ago
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Customer Service Representative

Customer Service Representative

Style NetboxNC, United States
$17.00–$21.00 hourly
Full-time
Now Hiring : Customer Service Representative.Join Style Netbox in Charlotte, NC!.We are looking for a friendly and dedicated. Customer Service Representative.As the first point of contact for our cli...Show moreLast updated: 27 days ago
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Customer Service Representative

Customer Service Representative

CambroNC, United States
First Shift (United States of America).Provide excellent service to our customers utilizing phone, email, and live chat.Demonstrate initiative and use of good customer service skills to provide exc...Show moreLast updated: 29 days ago
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Customer Service Representative

Customer Service Representative

Carolina Slate, LLCChapel Hill, NC, US
Full-time
Responsibilities for Customer Service Representative.Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquires, requests, resolutions, and ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

Townsquare InteractiveNC, United States
Full-time
This position requires you to work in our Charlotte Uptown office • •.At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business managemen...Show moreLast updated: 29 days ago
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Customer Service Rep

Customer Service Rep

National Finance CompanyN / A, NC, United States
$14.00–$20.00 hourly
Full-time
Want to join a terrific, family-owned company that's been in business for over 60 years? You're in luck! We're hiring full-time Customer Service Representatives in NC. We make small loans to help pe...Show moreLast updated: 14 days ago
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Customer Service Representative

Customer Service Representative

Perdue Farms, Inc.NC, United States
Full-time
Perdue AgriBusiness is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. An international agricultural products and services company, we handle a...Show moreLast updated: 14 days ago
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Customer Service

Customer Service

Baldino's SubsNC, United States
Full-time
If you're great at giving Hospitality, Making Guests feel Welcome and Appreciated, We'd LOVE TO HAVE YOU!.Everyone begins their career at Baldinos as an Customer Service Associate.We believe that p...Show moreLast updated: 29 days ago
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Customer Service

Customer Service

EliteNC, United States
Full-time
Join Our Dynamic and Energetic Customer Service Team!.We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team.As part of our exception...Show moreLast updated: 29 days ago
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Customer Service Coordinator

Customer Service Coordinator

Total Quality LogisticsNC, United States
$16.50 hourly
Full-time
Descriptions & requirements.As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex.Full-truckl...Show moreLast updated: 19 days ago
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Customer Service

Customer Service

A-1 Pest ControlNC, United States
$19.00–$21.00 hourly
Full-time
Seeking Friendly, Conscientious Helpers!.Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and...Show moreLast updated: 29 days ago
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Customer Service Supervisor

Customer Service Supervisor

VirtualVocationsDurham, North Carolina, United States
Full-time
A company is looking for a Supervisor, Customer Service (UCH).Key ResponsibilitiesOversee Team Lead(s) and Representatives to ensure quality and production metrics are metMaintain KPI reporting and...Show moreLast updated: 2 days ago
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Customer Service Associate

Customer Service Associate

Zips Car WashNorth Carolina, United States
$14.00 hourly
Part-time
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1 Gill Road, Weaverville, NC, is the perf...Show moreLast updated: 7 days ago
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Director, Customer Support

Director, Customer Support

Therapy BrandsNC, United States
Full-time
Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy.Our purpose-built and all-in-one practice, management, data, and billing solutions dri...Show moreLast updated: 8 days ago
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Customer Service Coordinator

Customer Service Coordinator

Nesco Resource, LLCNC, United States
Full-time
HS diploma or equivalent required; Associates in business preferred.Assist Customers : Timely response to customer inquiries (i. Competency with flexing across customers, markets, and segments.Mainta...Show moreLast updated: 8 days ago
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Customer Service Represenatitve

Customer Service Represenatitve

ClearstreamNC, United States
Full-time
We are a successful DME company looking to hire a customer service representative.Answers incoming phone calls, takes customer orders. Knowledge in Urological supplies (highly recommended).Assists i...Show moreLast updated: 29 days ago
Customer Service Representative

Customer Service Representative

CollaberaNC, United States
23 days ago
Salary
$25.00–$30.00 hourly
Job description

Description

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Customer Service Representative

Contract : Charlotte, North Carolina, US

Salary Range : 25.00 - 30.00 | Per Hour

Job Code : 359710

End Date : 2025-04-07

Days Left : 27 days, 3 hours left

Apply

Company : Bank

Job Title : SeniorTreasury Specialist

Duration : Contract, extensions likely

Location : Charlotte, NC - 5 Day a week in office

TRAINING : (Approx 6-8 weeks )

Why this role is open :

Backfill

Mission :

Providing exceptional customer service to commercial / business clients

Day to Day Responsibility :

  • Collabera is looking for an exceptional Customer Service professional to support the treasury team for a banking enterprise. This is more than a basic customer service function - it's much more in-depth :
  • Requires a research driven person
  • They deal with every treasury product, every level of client and enterprise employee.
  • Must have the ability to resolve challenging issues
  • Ability to navigate multiple systems, multitasker
  • Many different systems to learn
  • On the phones, answer 25- 30 calls / daily - phone all day. (they don't have talk time metrics - it's about resolving the issue - avg talk time 10 min, won't be rushed, but will be monitored).
  • Talk to commercial / business clients about anything
  • They are not singular focused, they are asked about any Treasury products
  • 85% of calls we can solve on the phone in 10 min or less
  • 15% of calls handed off / escalated
  • Toggle between multiple systems
  • Focus - Client delight
  • Hitting all the marks from a risk / audit perspective
  • Over time this becomes second nature
  • Job Description :

  • First point of contact for inquiries received from high revenue clients via phone / chat / email channel.
  • Responsible for reading, analyzing and / or determining appropriate handling and resolution of requests.
  • Requests consist of treasury, cash management, card and / or depository products.
  • May work with internal business partners to provide resolution to client inquiries, issues, and / or technical support.
  • We are looking for someone who possesses the following soft skills :
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Easily adapt to change in an evolving environment
  • Must Haves :

  • 3-5+ years' experience with customer service in enterprise banking or financial call center environment
  • Strong soft skills - "client delight" focused
  • Multitasker, especially between computer systems
  • Receptive to feedback, growth minded, trainable, willing to learn.
  • Proactive communication - on time, engaged.
  • Self-motivated - works independently.
  • Plusses :

  • FORMER consultant / employee
  • Banking / treasury / finance experience ideal
  • 3-5 years Research background.
  • Example. Back / middle office work - review reporting, analyzing, etc.

    Pay range : $25 / hr - $30 / hr

    You can reach me at 973-381-7135 or [email protected]

    Job Requirement

  • Customer Service
  • Calls
  • banking
  • finance
  • communication
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  • Recruiter
  • Email
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  • Dimpy Sachdeva
  • [email protected]
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