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Customer service director Jobs in Houston, TX

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Customer service director • houston tx

Last updated: 20 hours ago

Inbound Customer Service

Arise Virtual SolutionsHouston, Texas
Full-time

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more

 • Promoted

Customer Service Supervisor

EquusHouston, TX, United States
Full-time

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries.Our committed and well-trained workforce professionals de... Show more

Director, Customer Implementation

NearaHouston, TX, United States
Full-time

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather.That is the reality we are creating at Neara.We use advanced machine l... Show more

 • New!

Customer Service Representative

Mohawk Industries, Inc.Houston, Texas, United States
Full-time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated profes... Show more

Customer Service Representative

Biz Voice BoostHouston, Texas, United States
$45,000.00 yearly
Full-time

We are seeking a customer-focused Customer Service Representative to provide exceptional support and ensure every customer has a positive experience.This role is ideal for individuals who enjoy hel... Show more

Customer Service Representative

FASTSIGNS #11201Houston, TX, US
$39,520.00 yearly
Full-time

FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will:.Be the initial contact... Show more

Customer Service Associate

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR SuperstoreHouston, TX
Part-time

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the fastest growing specia... Show more

Customer Service

AchieveHouston, Texas, United States
$16.00 hourly
Remote
Full-time

As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions.From onboarding an... Show more

Customer Service Rep

TradeJobsWorkforce77201 Houston, TX, US
Full-time

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipmen... Show more

 • Promoted

Customer Service Assistant

KellyHouston, Texas, US
$17.00 hourly
Temporary

For those who want to keep growing, learning, and evolving.We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Assistant to work at a premier legal se... Show more

Customer Service Representative

Allstate Insurance Agency - Daniel ParkerHouston, TX, US
$45,000.00 yearly
Full-time

You will help grow a local Allstate agency, Parker Family Insurance, LLC, as a Customer Service Representative in Houston, TX.In this dynamic role, you'll be the first point of contact for our valu... Show more

Customer Service Representative

Farmers Insurance, Martinez AgencyHouston, TX, US
$36,000.00 yearly
Full-time

Job Description: Insurance Customer Service Representative.Martinez Insurance Agency in West Houston Texas is hiring an Insurance Customer Service Representatives to join our growing agency.Our off... Show more

Customer Service Associate

Aerus of HoustonHouston, TX, US
Full-time
Quick Apply

Aerus is looking for a customer service representative to join our team in our Spring office.This person will drive customer satisfaction by fielding inquiries, addressing customer issue points and... Show more

Customer Service Associate

Employment Professionals – North HoustonHouston, TX, US
Full-time

Customer Service Associate (Temp-Hire) Pay: 16.Schedule: Monday - Friday 8:00AM to 5:00PM Objective: Seeking a Customer Service Representative to help in a fast pace work place with answering phone... Show more

customer service associate

Dollar TreeHouston, TX, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Customer Service Representative

FASTSIGNS #13201Houston, TX, US
$18.00 hourly
Full-time

FASTSIGNS #13201 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will:.Be the initial contact... Show more

Customer Service Representative

PetSuitesHouston, TX, US
Full-time

Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more

Customer Service Engineer

Worldwide TechServicesHouston, Texas, United States
Full-time

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environ... Show more

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Inbound Customer Service

Inbound Customer Service

Arise Virtual SolutionsHouston, Texas
2 days ago
Job type
  • Full-time
Job description
Inbound Customer Service

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform. This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. This is an inbound customer service program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available - including this opportunity with a leading bank committed to providing personalized service and financial guidance to help customers achieve their financial goals - and you could start earning in just a few weeks.

What you will do as a Financial Services Customer Service agent:

  • Answer inbound client calls to address needs ranging from routine balance and transaction questions.
  • Utilize available tools and resources to provide timely, accurate resolution.
  • Monitor systems to detect possible fraudulent behavior related to card usage and deliver a great customer experience.
  • Identify cross-sell opportunities and make referrals as appropriate.
  • Utilizes available tools and resources to provide timely, accurate resolutions.

What's needed to service this client:

  • Experience in a customer-facing Financial Services environment.
  • Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
  • Strong ability to follow processes and workflows for compliance.
  • Skilled and efficient written and verbal communication.
  • Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • High School diploma or equivalent.
  • Background check, drug screening, and Photo ID verification required.

Equipment & technology required for this program:

  • Windows 11 (most recent version, fully patched with no pending updates).
  • Hardwired USB headset with phone-quality audio and a noise-cancelling mic.
  • Dual monitors strongly recommended.
  • Webcam required during certification - you must be on camera during all class and engagement activities.
  • Apple or Android cell phone for secondary code verification.

What would be great to have:

  • Two or more years of experience in a customer-facing call center environment (preferably with a financial institution or banking support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug screening are required.

This is not an offer of employment. It is a potential business-to-business relationship with Arise. Services are provided on an independent contractor basis. All programs are subject to availability.