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Customer service director Jobs in Modesto, CA

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CUSTOMER SERVICE

CUSTOMER SERVICE

CollaberaCA, United States
$20.00–$23.00 hourly
Full-time
Contract : Livermore, California, US.Days Left : 3 days, 2 hours left.This position is for Bilingiual Spanish Customer Service Representative for Livermore, CA. As the Customer Service Specialist, you...Show moreLast updated: 12 hours ago
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DIRECTOR, CUSTOMER SUCCESS

DIRECTOR, CUSTOMER SUCCESS

HearstCA, United States
$160,000.00–$200,000.00 yearly
Full-time
In This One, You Write History.Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals. the majority of U.Partnerin...Show moreLast updated: 2 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Tax Rise IncCA, United States
$22.00–$24.00 hourly
Full-time
We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit.If not, we kindly ask ...Show moreLast updated: 10 hours ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Fiesta Auto InsuranceCA, United States
Full-time
Fiesta Auto Insurance has proudly served the Central Valley for over 20 years.We provide insurance services, tax preparation services, and car registration services. As the #1 Fiesta Auto Insurance ...Show moreLast updated: 12 hours ago
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(7939) FREMONT : CUSTOMER SERVICE REP

(7939) FREMONT : CUSTOMER SERVICE REP

Domino'sCA, United States
Full-time
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day ...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Talent TrellisCA, United States
$50,000.00–$70,000.00 yearly
Full-time
About the job Customer Service Representative.We are looking for a dedicated.Customer Service Representative (CSR).In this role, you will be the frontline support for our customers, addressing thei...Show moreLast updated: 2 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

The Travel CorporationCA, United States
$19.00 hourly
Full-time
We are driven by service through PASSION, PEOPLE & PURPOSE.We have been making travel matter for over 100 years.TTC is a team with a shared goal of delivering exceptional travel experiences that ma...Show moreLast updated: 5 days ago
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FOH CUSTOMER SERVICE

FOH CUSTOMER SERVICE

Chick-fil-ACA, United States
Full-time
Guest interaction, Order taker, Customer Service.In our kitchens, we focus on fresh and simple ingredients.Since the beginning, we've served chicken that is whole breast meat, with no added fillers...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE AMBASSADOR

CUSTOMER SERVICE AMBASSADOR

TakeoffCA, United States
Full-time
Are you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Look no further! Our company prioritizes our team members' well-b...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE GUIDE

CUSTOMER SERVICE GUIDE

eTeam, Inc.CA, United States
$22.00 hourly
Full-time
Location : 206 Utah Avenue, San Francisco, California, 94080.Customer experience is at the forefront of how we create beautiful memories that our customers will love. This role requires a high level ...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE POSITION

CUSTOMER SERVICE POSITION

Apex Talent SolutionsCA, United States
Full-time
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part ...Show moreLast updated: 9 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Aston CarterCA, United States
$12.00–$23.00 hourly
Full-time
Customer Support, Ability to take calls upto 100.Customer service, Data entry, Customer support, Customer service call center, Call center, Service, Inbound call. Customer service,Data entry,Custome...Show moreLast updated: 4 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

BillionToOneCA, United States
$71,400.00 yearly
Full-time
Our innovative QCT molecular counting technology significantly enhances the resolution of disease detection using cell-free DNA by over a thousandfold. This groundbreaking technology is integral to ...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE

CUSTOMER SERVICE

Catholic Funeral & Cemetery ServicesCA, United States
Part-time
Family Service Directors (Funeral Directors) before, during, and after Funeral Services.This includes ensuring the highest standards for family service by greeting arriving families, being attentiv...Show moreLast updated: 12 hours ago
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CUSTOMER SERVICE AGENT

CUSTOMER SERVICE AGENT

UPSCA, United States
Full-time +1
UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions.Multiple shifts are available from morning to night and no experience is require...Show moreLast updated: 14 hours ago
CUSTOMER SERVICE

CUSTOMER SERVICE

CollaberaCA, United States
12 hours ago
Salary
$20.00–$23.00 hourly
Job type
  • Full-time
Job description

Description

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Customer Service

Contract : Livermore, California, US

Salary Range : 20.00 - 23.00 | Per Hour

Job Code : 358308

End Date : 2025-03-05

Days Left : 3 days, 2 hours left

Apply

This position is for Bilingiual Spanish Customer Service Representative for Livermore, CA

Job Description :

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and physician changes, as well as collecting results and creating supply orders. You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints. The role includes providing testing support, product overview and basic technology instructions. Customer Service Specialists provide general assistance, as needed, to achieve and maintain patient success and satisfaction with remote monitoring.

Principle Responsibilities

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Handling of Inbound and Outbound customer calls.
  • Collects, receives, and records INR results.
  • Utilizes call scripting provided when conducting patient phone calls.
  • Contacts physician for INR results based on clinic's reporting preferences and as outlined by Acelis Connected Health policies and procedures.
  • Monitors and assists customers with adherence to prescribed test frequency.
  • Promotes use of digital platforms
  • Provides assistance in the use of digital platforms.
  • Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable.
  • Responsible for time management, adherence to schedule and attendance.
  • Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
  • Required Qualifications

  • High School diploma or equivalent
  • 1-2 years of high call volume call center experience
  • Candidate MUST be Bilingual (English / Spanish) for this role.
  • Position requires 100 percent onsite work-Livermore, CA- No remote work involved.
  • Communicate clearly and concisely, both in writing and verbally with others in a professional manner.
  • Strong computer skills, proficiency navigating multiple websites and platforms.
  • Proficient with MS office programs and smart devices.
  • Versatility, flexibility, and willingness to work within constantly changing priorities.
  • Preferred Qualifications

  • 2+ Experience in high call volume call center
  • 2+ Experience in a clinical environment
  • Associate's degree
  • Pay Rate :

    20 / hr to $23 / hr (Without any benefits)

    Job Requirement

  • Bilingual
  • Spanish
  • Call center
  • Customer Service
  • Reach Out to a Recruiter

  • Recruiter
  • Email
  • Phone
  • Anwesha Mohapatra
  • [email protected]
  • Apply Now