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Customer service director Jobs in Nashville, TN

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Customer service director • nashville tn

Last updated: 3 hours ago

Customer Service Manager

Hatch Global SearchNashville, TN, United States
Full-time

Essential Duties and Responsibilities.Plans, prioritizes, assigns, manages, supervises, reviews, and participates in the work of staff responsible for assigned Customer Service Department services ... Show more

Customer Service Representative

Security FinanceMadison, TN, US
Full-time

Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and the most important memory, because you’ll... Show more

Customer Service Representative

LMK Recruiting SolutionsNashville, Tennessee, United States
Full-time
Quick Apply

As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch,.This role requires a self-starter who can work autonomously, manage their time.You will nee... Show more

Customer Service Representative

eTeam IncNashville, Tennessee, United States
Full-time
Quick Apply

Job Title: Customer Service Representative 3.Location: Nashville, TN, 37209.Position s Contributions to Work Group:.The main function of a customer service specialist is to manage communications wi... Show more

Customer Service Representative

Circle KNashville, Tennessee, United States of America
Full-time

Store 4703938: 2616 Franklin Road, Nashville, Tennessee 37204.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challeng... Show more

Customer Service

Kentucky Fried ChickenNashville, TN, US
Full-time

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member.Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a dy... Show more

Customer Service Representative

My Senior Health PlanBrentwood, TN, USA
$21.50 hourly
Full-time
Quick Apply

Help Seniors Make Confident Medicare DecisionsDo you love helping people and making a real difference every day?At My Senior Health Plan, we're more than an insurance agency.We're a trusted guide f... Show more

 • New!

Customer Service Representative

Waste Connections US, Inc, Nashville Hauling
Full-time

Customer Service Representative.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the communit... Show more

Customer Service Agent

GG MediaNashville, Tennessee, United States
$34,000.00 yearly
Full-time

The ideal candidate is professional, detail-oriented, and dedicated to delivering exceptional service.Provide courteous and professional assistance to customers.Respond to customer inquiries via ph... Show more

Customer Service Attendant

Champion Car WashNashville, TN, US
Full-time +1
Quick Apply

Champion Car Wash – Customer Service Attendant  Location:.Champion Car Wash – 3855 Dickerson Pike, Nashville, TN 37207  Job Type: Part-Time or Full-Time | Hourly Pay | Growth ... Show more

Customer Service Assistant

Alphabe Insight IncNashville, Tennessee, United States
$47,000.00 yearly
Full-time

We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and help create positive customer experiences.This role is ideal for individuals who enjoy assistin... Show more

Customer Service Representative

Williams-Sonoma, Inc.Nashville, Tennessee, United States
$15.00 hourly
Full-time +1
Quick Apply

Customer Service Representatives.Seasonal Full Time availability.Now accepting applications until August 30, 2026.Apply here directly for immediate feedback:.Customer Service Representative - Seaso... Show more

Customer Service Manager

Boot Factory Outlet | Boot CountryNashville, TN, United States
Full-time

If you are an experienced retail professional looking for an exciting opportunity to lead a team and drive sales, then we need to meet!.Our Customer Service Managers make an incredible impact every... Show more

Customer Service Associate

SLA WorldwideNashville, Tennessee, United States
$17.00 hourly
Full-time +1
Quick Apply

Lily Palmer is a modern floral gift brand redefining what flowers mean in travel spaces.From luxury bouquets to stylish grab-and-go gifts, we’re bringing beauty and blooms to airports and beyond.No... Show more

Customer Development Director

Coca-Cola Consolidated, Inc.Nashville, TN, US
Full-time

Day in the Life of our Teammates.Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!.We're more than beverages—we're building meaningful careers and vibran... Show more

Customer Service Specialist

Ink Connect CONashville, Estados Unidos
Full-time
Quick Apply

At Ink Connect CO, we provide reliable and scalable customer support solutions designed to help businesses deliver consistent, high-quality customer experiences.Ink Connect is looking for a friendl... Show more

Customer Service Rep

Nashville Toyota NorthNashville, TN, USA
$17.00 hourly
Full-time
Quick Apply

Are you an administrative professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!WE ARE AN ESTABLISHED CO... Show more

Customer Service Representative

American Leak Detection2522 Cruzen St, Nashville, TN, USA
$17.00 hourly
Full-time

American Leak Detection leads the industry in non-invasive, accurate leak detection.We back our services with over 40 years of experience and comprehensively train our technicians in leak detection... Show more

Customer Service/Sales

Home Depot (Retail)Nashville, TN, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Customer Service Representative

Historic Tours of AmericaNashville, TN, US
$17.00 hourly
Full-time +1

JOIN OLD TOWN TROLLEY TOURS OF NASHVILLE!.This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills!!!.Customer Service Representative.The Customer Service Representative i... Show more

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Customer Service Manager

Customer Service Manager

Hatch Global SearchNashville, TN, United States
30+ days ago
Job type
  • Full-time
Job description

Job Title

Essential Duties and Responsibilities

  • Plans, prioritizes, assigns, manages, supervises, reviews, and participates in the work of staff responsible for assigned Customer Service Department services and functions; ensures work quality of staff and adherence to policies and procedures and that of regulatory agencies.
  • Oversees addition of new accounts, customer billing, payment processing, and debt collections; intervenes in and resolves customer issues and concerns following established policies.
  • Establishes staffing schedules and resources to meet the demands of assigned tasks and customer demands, coordinates activities with other employees, departments, and outside agencies.
  • Participates in the development and implementation of goals, objectives, priorities, and policies and procedures including annual budgets of the Customer Service Department.
  • Participates in the selection, training, and evaluation of departmental staff.
  • Oversees the verification of the cash drawer balancing, cash handling procedures, depositing of customer payments and various other monetary instruments to banking institutions.
  • Assists the Fiscal Officer with independent audits and other complex responsibilities; prepares and presents customer service and billing reports to the management team and the Board of Commissioners as needed.
  • Prepares analytical and statistical reports related to customer service, billing, collections, and other operations and activities within the Customer Service Department.

Qualifications

MUST HAVE EXPERIENCE AT A PUBLIC UTILITY such as water and waste water, electric or gas

Education: NO DEGREE is required. Bachelor's degree from an accredited college or university with major course work in accounting, business management, finance, public administration, public relations or related fields would be a plus.

Experience: Five (5) years of increasingly responsible experience in customer service, billing, and cash accounting including two (2) years of supervisory and administrative responsibilities at a public utility.

Qualifications: Strong communication, ability to lead and handle sensitive information; good organizational skills, detail oriented; capacity to problem solve.

Why is This a Great Opportunity

Great location, desirable location. Completive salary.

Benefits include medical, dental, vision, defined benefit pension plan, short- and long-term disability, life insurance, employee assistance program, paid vacation, sick time, and holidays.