Customer service director Jobs in New York, NY

Job Description

Job Description

We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants.

This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical / dental / vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.

Responsibilities :

• Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.
• Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club.
• Being able to uphold our service standards while growing the culture at WS.
• Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day.
• Controlling labor via schedule control and effective management of the business.
• Leading from the front in creating memorable experiences for guests and staff alike.
• Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club
• Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member

Qualifications :

In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine.

WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.