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Customer service director Jobs in Oakland, CA

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Customer service director • oakland ca

Last updated: 4 hours ago

Director, Customer Success (West)

Botrista TechnologySan Francisco, CA, United States
Full-time

Director, Customer Success (West).Botrista is seeking a visionary and growth-oriented Director, Customer Success (West) to spearhead our regional account strategy and cross-functional execution on ... Show more

Director, Customer Education & Enablement

CreatorIQSan Francisco, CA, United States
Full-time

Director, Customer Education & Enablement.CreatorIQ is seeking a Director, Customer Education & Enablement to shape how customers and the teams that support them build confidence and proficiency wi... Show more

 • New!

Director, Customer Data Engineering

816 GPS Services, Inc.Folsom,SF
Full-time

The Customer Data Engineering Director will implement data strategies that enable Gap Inc to better manage our customer data with a goal to provide a comprehensive view of the customer, improved bu... Show more

Customer service representative

TaylortravelscoSan Francisco, California, United States
Remote
Part-time
Quick Apply

Title: Remote Travel Specialist.As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip t... Show more

Director, Customer Success Operations

PostmanSan Francisco, CA, United States
Full-time

Director, Customer Success Operations.Postman is the world's leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500.Postman's cus... Show more

Director, Customer Experience

DiscordSan Francisco, CA, United States
$224,000.00 yearly
Full-time

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games.Discord p... Show more

Director of Customer Success

CheckrSan Francisco, CA, United States
$233,000.00 yearly
Full-time

Denver, Colorado, United States; San Francisco, California, United States.Checkr is building the data platform to power safe and fair decisions.Over 140,000 companies and millions of people rely on... Show more

Customer Service

TradeJobsWorkForce94102 San Francisco, CA, US
Full-time

Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Show more

 • Promoted

Customer Service Specialist

Knoll, Inc.San Francisco,CA
$28.00 hourly
Full-time

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors.We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residen... Show more

Customer Service Associate

Round1San Francisco, California, United States
$22.00 hourly
Part-time
Quick Apply

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!.Round On... Show more

Customer Service Associate

Phenom PeopleSan Francisco, CA, United States
Full-time

Must be fluent in reading, writing, and speaking English.Requires willingness to work flexible schedule, including evenings and weekend hours.Prefer six months of experience in a retail environment... Show more

Customer Service Associate

Dollar TreeSan Leandro, CA, United States
Part-time

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position.Join our team today and let's create an inviting shoppi... Show more

Customer Service Rep

Domino's FranchiseSan Leandro, California, United States
Full-time

Customer Service Representative.Duties & Responsibilities:.We are looking for Customer Service Representatives with hustle, personality and people skills.Customer Service Representatives are re... Show more

Director, Product & Customer Marketing

SuperpowerSan Francisco, CA, United States
Full-time

Product Marketing Role at Superpower.Superpower is building a new personalized health system aimed to enhance human life: powered by comprehensive biomarker and diagnostic testing, personalized ins... Show more

Director, Customer Success (West)

BotristaSan Francisco, CA, US
$160,000.00 yearly
Full-time
Quick Apply

Botrista is seeking a visionary and growth-oriented Director, Customer Success (West) to spearhead our regional account strategy and cross-functional execution on the West Coast.In this leadership ... Show more

Customer Service Representative

Ethos Veterinary HealthSan Francisco, CA, US
$26.00 hourly
Full-time
Quick Apply

Customer Service Representative–  San Francisco $26-$30/hr plus $5.SAGE-SF is a premier 24-hour emergency and specialty referral center located in the beautiful Bay Area.Known for our co... Show more

Retail Customer Service Associate

FedExSan Leandro, CA, US
Full-time

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr... Show more

 • Promoted

Director, Customer Success

GorgiasSan Francisco, CA, United States
Full-time

Gorgias Conversational Commerce Leadership Opportunity.We believe conversations will become the #1 way to shop.At Gorgias, we're building the platform that makes this real: a unified AI agent that ... Show more

Customer Service Representative

Dreisbach EnterprisesOakland, CA, US
$22.00 hourly
Temporary
Quick Apply

Dreisbach has been serving our customers with the pride and integrity of a family-owned company for over 50 years.We are a Third Party Logistics provider; our core business is Refrigerated Warehous... Show more

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Director, Customer Success (West)

Director, Customer Success (West)

Botrista TechnologySan Francisco, CA, United States
2 days ago
Job type
  • Full-time
Job description

Director, Customer Success (West)

Botrista is seeking a visionary and growth-oriented Director, Customer Success (West) to spearhead our regional account strategy and cross-functional execution on the West Coast. In this leadership role, you will design and execute the overarching strategic roadmap for regional accounts, driving long-term customer retention, expansion, and operational excellence.

You will lead, scale, and inspire a high-performing regional team of Account Managers, while serving as a key strategic partner to the executive team. By bridging the gap between high-level business strategy and field execution, you will champion the voice of the operator, orchestrate complex cross-functional initiatives, and establish Botrista as an indispensable partner to major restaurant and foodservice brands across the region.

Key Responsibilities

  • Strategic Leadership & Vision: Define and execute the West Coast regional customer success strategy, aligning team objectives with Botrista's macro-level growth, location retention, and expansion goals.
  • Cross-Functional Orchestration: Act as the primary regional liaison between Sales, Product, Operations, and Supply Chain to ensure seamless menu deployments, strategic product rollouts, and unified corporate initiatives.
  • High-Stakes Relationship Management: Build and maintain deep strategic relationships with key account stakeholders, positioning Botrista as a critical driver of their business profitability.
  • Team Scaling & Mentorship: Lead, develop, and scale an elite team of 5-10 regional success professionals. Foster a culture of accountability, continuous learning, and strategic thinking to build a robust leadership pipeline.
  • Operational Excellence & Profitability: Oversee regional business reviews and program health metrics. Drive regional standards for program success.
  • Advanced Escalation & Problem Solving: Serve as the ultimate authority for high-impact regional challenges, designing systemic, scalable solutions that prevent future friction and optimize standard operating procedures.