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Customer service director Jobs in Orlando, FL

Last updated: 14 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

Prostaff Solutions LLCOrlando, FL, United States
Full-time
We are seeking a dedicated and customer-focused.Customer Service Representative (CSR).If you are a proactive problem-solver with strong communication skills, we invite you to apply and be part of o...Show moreLast updated: 2 days ago
  • Promoted
CUSTOMER SERVICE - BILLING

CUSTOMER SERVICE - BILLING

Lincare Holdings, Inc.FL, United States
Full-time
Contacts payers for medical claims status, followup denials, or partial payments.Obtains payer requirements for timely adjudication of claims. Files claims with appropriate documentation attached.Pu...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Black Book GlobalOrlando, FL, United States
Full-time
Join Our Team as a Customer Service Representative and Make a Difference!.Are you a problem-solver who enjoys interacting with people?. Customer Service Representative.You'll play a key role in ensu...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

VaxCareOrlando, FL, United States
Full-time
If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet’s orbit, then this job is not for you. If you enjoy endless routine of the same ...Show moreLast updated: 22 days ago
  • Promoted
CUSTOMER SERVICE

CUSTOMER SERVICE

Michaels Stores, Inc.FL, United States
Full-time
Store - TAMPA-S DALE MABRY, FL.Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experien...Show moreLast updated: 4 days ago
  • Promoted
CUSTOMER SERVICE - BANK

CUSTOMER SERVICE - BANK

USAAFL, United States
$43,680.00–$44,680.00 yearly
Full-time
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

AmeriVetFL, United States
Full-time
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every clien...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Ada Business SolutionsOrlando, FL, US
Full-time
As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalis...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Customer Service Supervisor

Customer Service Supervisor

WawaOrlando, FL, United States
Full-time
The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Supervisor will assist store management ...Show moreLast updated: 18 hours ago
  • Promoted
CLUB CUSTOMER SERVICE

CLUB CUSTOMER SERVICE

Bass Pro ShopsFL, United States
Part-time
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the produc...Show moreLast updated: 1 day ago
  • Promoted
  • New!
Customer Service

Customer Service

Perfect PetroleumOrlando, FL, US
Full-time
At Perfect Petroleum, we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled custom...Show moreLast updated: 14 hours ago
  • Promoted
Director, Customer Success ( Remote )

Director, Customer Success ( Remote )

AssistRxOrlando, FL, US
Remote
Full-time
Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and buil...Show moreLast updated: 2 days ago
  • Promoted
CUSTOMER SERVICE FOR OUR INBOUND CALL GLASS SERVICE CENTER

CUSTOMER SERVICE FOR OUR INBOUND CALL GLASS SERVICE CENTER

Glass DoctorFL, United States
$45,000.00–$63,000.00 yearly
Full-time
You can have everything in life that you want if you will just help enough other people get what they want.Tampa Bay area for over 25 years, and we expect to be here for the next 25 years.Our team ...Show moreLast updated: 4 days ago
  • Promoted
Customer Operations Director

Customer Operations Director

FinexioOrlando, FL, United States
$100,000.00–$140,000.00 yearly
Full-time
AP Payments as a Service, the leading embedded payments approach for business to business payments.Finexio simplifies the way businesses process and receive B2B payments by integrating electronic p...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

LHHOrlando, FL, United States
$25.00 hourly
Temporary
We are seeking a dedicated and customer-focused Customer Service Specialist to join our team.In this role, you will be the first point of contact for customers, addressing inquiries, resolving issu...Show moreLast updated: 16 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Millennium Recruiting, Inc.FL, United States
$40,000.00–$55,000.00 yearly
Full-time
Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have...Show moreLast updated: 4 days ago
Director of Environmental Services

Director of Environmental Services

Orlando HealthOrlando, Florida, US
Position Summary Position Summary The Director of Environmental Services is responsible for the daily operations of Environmental Services, ensuring and maintaining a high standard of cleanliness a...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Prostaff Solutions LLCOrlando, FL, United States
2 days ago
Job type
  • Full-time
Job description

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our dynamic team in Orlando, FL 32819 . If you are a proactive problem-solver with strong communication skills, we invite you to apply and be part of our committed team.

Full-time Onsite

Contract-to-Hire

Pay Rate : 16 / hr

1 st shift

Position Purpose and Objectives

The Customer Service Representative (CSR) projects a professional and positive company image through phone, email and chat interactions. The CSR responds to orders, general customer inquiries, invoice questions, and customer complaints or concerns

Essential Job Functions

  • Answers phones, process orders (SAP) and respond to product and service questions in a positive, empathetic and professional tone
  • Investigates, identifies, researches, and resolves customer issues using SAP and other available tools
  • Follow-up on customer inquiries not immediately resolved
  • Provides credit or sends replacement products due to errors
  • Accurately and thoroughly document accounts and orders with important information pertaining to orders, replacements, errors, refunds or customer concerns
  • Provides navigation and registration assistance for WholeScripts.com for patients and practitioner
  • Completes Invoicing / Shipping Error Forms
  • Monitors open customer orders and corrects blocked sales documents
  • Reviews product information emails and keeps on file for future reference
  • Logs all complaints and adverse events
  • Comprehends and follows company and department standards, guidelines and SOPs
  • Performs quality self-assessments and reviews calls for coaching sessions
  • Transfers customer calls to appropriate staff or department
  • Other duties as assigned

Working Conditions

  • Working conditions are normal for an office environment
  • It is a high-pace inbound call center
  • Qualifications

  • High school diploma or equivalent
  • Minimum 2 years of customer service experience
  • Must be computer literate, with the ability to learn customer service software applications
  • Duties require professional verbal and written communication skills, and the ability to type 30 WPM
  • Excellent Oral and Written Communications Skills - Writes and speaks clearly and informatively; listens and gets clarification; able to read and interpret written information
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Keeps work area clean and organized
  • Ability to accept and implement constructive criticism and corrections
  • Dependability, commitment and initiative
  • Good attendance
  • Maintaining an attitude that allows for a great working environment
  • A positive attitude and strong work ethic
  • About ProStaff Workforce Solutions

    We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts-many hailing from larger agencies-who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.

    Our Values

  • Integrity
  • Commitment
  • Quality
  • Diversity
  • Benefits for eligible employees

  • Direct deposit
  • Weekly pay
  • Medical benefits
  • 401(k) Plan
  • Please visit us at https : / / www.prostaffworkforce.com / to explore all opportunities.

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