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Customer service director Jobs in Portland, OR

Last updated: 12 hours ago
  • Promoted
Service Director

Service Director

HR Annie ConsultingPortland, OR, US
$95,000.00–$105,000.00 yearly
Full-time
Are you passionate about hospitality, and fostering connection, unity, and inclusivity in a dynamic service team?.Peru and the Pacific Northwest, is looking for a. K-$105K DOE, with opportunities fo...Show moreLast updated: 17 days ago
  • Promoted
Customer Success Director

Customer Success Director

GenesysPortland, Oregon, US
$120,400.00–$223,600.00 yearly
Permanent
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experie...Show moreLast updated: 1 day ago
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Customer Service Representative

Customer Service Representative

Integrity Staffing USATualatin, Oregon, United States
$19.00–$21.00 hourly
Quick Apply
Customer Service Representative.Customer Service Representative.This company specializes in streamlining the property management and vendor credentialing process to help ease the challenges vendors...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Pacific Insurance Services LLC Farmers InsurancePortland, OR, US
$40,000.00–$55,000.00 yearly
Full-time
Quick Apply
Join a team that cares about our customers and you! PACIFIC INSURANCE SERVICES, LLC Farmers Insurance in Portland, Oregon, is looking for an experienced and committed individual to join our team as...Show moreLast updated: 30+ days ago
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Customer Service

Customer Service

TennMax America IncVancouver, WA, United States
$21.00–$23.00 hourly
Full-time
Aerospace and Military industries, headquartered in Vancouver, WA.With our recent growth TennMax America has an opportunity for a new customer service representative. Essential Duties and Responsibi...Show moreLast updated: 6 days ago
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Customer Service Representative

Customer Service Representative

Gentle DentalPortland, OR, US
$21.00–$23.00 hourly
Full-time
At Gentle Dental, we value our teammates smile as much as our patients smile.Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patien...Show moreLast updated: 1 day ago
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Customer Success Director

Customer Success Director

VirtualVocationsAloha, Oregon, United States
Full-time
A company is looking for a SaaS Customer Success Director.Key Responsibilities : Shape the long-term strategy for customer success and enhance client outcomesLead transformational projects for enterp...Show moreLast updated: 20 days ago
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  • New!
Customer Service Representative

Customer Service Representative

Climate ControlKing City, OR, US
$19.00–$30.00 hourly
Full-time
Climate Control Heating & Cooling .Carrier President Award Winner, providing a career opportunity for tradesmen, tradeswomen, and office staff. Join our exceptional team, proven t...Show moreLast updated: 12 hours ago
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Customer Service Manager

Customer Service Manager

All Ways Caring HomeCareVancouver, WA, United States
$23.00–$25.00 hourly
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

Tennmax America Inc.Vancouver, WA, US
$21.00–$23.00 hourly
Full-time
Aerospace and Military industries, headquartered in Vancouver, WA.With our recent growth TennMax America has an opportunity for a new customer service representative. Essential Duties and Responsibi...Show moreLast updated: 29 days ago
  • Promoted
Director, Customer Success

Director, Customer Success

tyfonecomPortland, OR, US
Full-time
Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is redefining how the world engages with digital finance. Our solutions, nFinia, and payFinia, empower individuals, b...Show moreLast updated: 29 days ago
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Customer Service Representative

Customer Service Representative

Clark Public UtilitiesVancouver, WA, US
$70,676.00 yearly
Full-time +1
Assist utility customers by phone and in person regarding changes in service, billing inquiries, payment arrangements and other utility services. Full-time and part-time positions are available and ...Show moreLast updated: 14 days ago
Customer Service Manager

Customer Service Manager

SERVPRO of Southwest PortlandPortland, OR, US
$20.00–$25.00 hourly
Full-time
Customer Service Manager Job Summary.The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Heidi Rowan Insurance AgencyHappy Valley, OR, US
$22.00–$30.00 hourly
Full-time
Quick Apply
Licensed Insurance Retention Specialist.You will be responsible for managing client accounts, conducting insurance reviews, cross-selling policies, and implementing strategies to enhance customer r...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Apex SystemsPortland, Oregon, US
$20.00 hourly
Temporary
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants f...Show moreLast updated: 1 day ago
Service Director

Service Director

HR Annie ConsultingPortland, OR, US
17 days ago
Salary
$95,000.00–$105,000.00 yearly
Job type
  • Full-time
Job description

Job Description

Job Description

Are you passionate about hospitality, and fostering connection, unity, and inclusivity in a dynamic service team? Andina , a restaurant that celebrates the stories, flavors, and culture of Peru and the Pacific Northwest, is looking for a Service Director to help continue our tradition of excellence in hospitality.

Key Details :

  • Compensation : $95K-$105K DOE, with opportunities for up to a 15% performance bonus.
  • Benefits : 85% Employer Paid Medical Benefits, 3 weeks PTO to start, Flexible Spending Account, Parking and Transportation Stipend, EAP, Supplemental Insurance, Employee Discounts, and working with a passionate and joyful team
  • Location : Portland, OR
  • Schedule : 5 days a week, including PM hours during service.

About Andina : Andina honors story, flavor, and connection. By delivering exceptional hospitality, we work to model and inspire acts of service toward our community and each other. Our menu reflects a deep appreciation for vibrant flavors, thoughtful sourcing, and a season-driven approach, all grounded in warm hospitality. With our dedication to culinary craft and community, we create dining experiences that celebrate Peruvian traditions while embracing the ingredients and seasons that inspire us.

Your Role : As our Service Director, you will lead all front-of-house operations, ensuring that every guest experience, whether in regular dining, private events, or at the bar, is exceptional. In close collaboration with the Director of Operations, Executive Chef, and FOH management team, you will help refine and implement our brands standards of hospitality while fostering a welcoming, inclusive, and empowering workplace culture. Your leadership will be critical in mentoring the team, optimizing service processes, and maintaining a seamless connection between the front and back of house.

Key Responsibilities :

  • Cultivate Culture : Develop and nurture a workplace environment that promotes inclusivity, growth, and excellence in service.
  • Team Leadership : Supervise and mentor the FOH management team, guiding them through training, performance reviews, and coaching initiatives.
  • Operational Excellence : Oversee the use of systems, structures, and tools to ensure smooth, efficient service during all dining programs, including bar, main dining, patio, and private events.
  • Service Oversight : Be present on the floor to monitor service quality and food standards, ensuring effective communication and collaboration between FOH and BOH teams.
  • Recruitment & Onboarding : Manage the full cycle of FOH recruitment, onboarding, and performance improvement, ensuring the team meets established KPIs and maintains HR compliance.
  • Communication Leadership : Lead daily team briefings and weekly inter-departmental meetings to align on goals, share updates, and troubleshoot challenges.
  • Resource Expertise : Serve as the primary resource for menu details, wine lists, and key aspects of our Peruvian culinary traditions, ensuring all team members are well-informed and confident in their roles.
  • Qualifications :

  • Experience : A minimum of 4 years of management experience in a fine dining or comparable service environment, with a proven track record in team leadership and project management.
  • Hospitality Expertise : Excellent knowledge of food and beverage service standards; familiarity with Peruvian cuisine and / or Pacific Northwest F&B trends is a plus.
  • Financial Acumen : Experience with labor budgeting, food and beverage cost controls, or similar financial management responsibilities preferred.
  • Communication Skills : Exceptional verbal and written communication skills; conversational Spanish is preferred but not required.
  • Technical Proficiency : Strong working knowledge of office applications (G-Suite, Word, Excel) and experience with POS / reservation systems (Upserve, Tock, Resy, OpenTable).
  • Licensing : Must possess valid permits as required (e.g., Oregon Food Handlers, OLCC Service, ServeSafe Managers).
  • Why Join Andina?

  • Impact : Be part of a team that creates lasting experiences for our guests and meaningful connections in our community.
  • Growth : Enjoy opportunities for professional development, ongoing training, and career advancement.
  • Stability : Join an established and respected organization with deep roots in the community.
  • Culture : Work in an environment where your leadership and contributions are valued, and where storytelling and connection are at the heart of what we do.
  • Andina is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    For more information, please visit our website : www.andinarestaurant.com

    We look forward to your application and the possibility of welcoming you to our team!