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Remote Customer service Jobs in Baltimore, MD

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Customer service • baltimore md

Last updated: 2 hours ago

Customer Service Supervisor

RelaDyne LLCBaltimore, MD, United States
Full-time

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services.We're more than just a distributorwe're a team committed t... Show more

Customer Service Associate

NANO MARKETING FIRM INCBaltimore, MD, US
$25.00 hourly
Full-time

The ideal candidate is enthusiastic, customer-focused, and committed to delivering exceptional service.In this role, you will serve as a primary point of contact for customers, assisting with inqui... Show more

Customer Service Specialist

Florida Crystals / ASR GroupBaltimore, MD, US
Full-time

The Customer Service Specialist is an entry level or early in career Customer Service or Supply Chain professional who supports team initiatives through upholding the organization Vision & Strategy... Show more

Remote Customer Service Rep

TradeJobsWorkforce21215 Baltimore, MD, US
Remote
Full-time

We’re looking for a Remote Customer Service Rep to respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, and manage daily responsibilities with a foc... Show more

 • Promoted

Customer Service Coordinator (Customer Service Liaison)

California ClosetsArbutus, MD, US
$23.00 hourly
Full-time

The Customer Liaison is responsible for assisting customers and providing an exceptional brand experience.This position serves customers while striving to complete appointment scheduling in an effi... Show more

Customer Service Specialist

SodexoTOWSON, MD, US
$17.00 hourly
Part-time

GREATER BALTIMORE MEDICAL CENTER - 32003005.Varying shifts, days/hours (open availability preferred).More details will be provided during the interview process.Working with Sodexo is more than a jo... Show more

Customer Service Representative

P.E.A.C.H. TeamsHalethorpe, MD, US
Full-time
Quick Apply

Our customers are expecting .Supreme Service Today has been a trusted home service company since 2005.We have customers who have been with us the whole time, and new ones we know will stick ar... Show more

Customer Service Representative

Traveling with MchailaBaltimore, Maryland, United States
Remote
Part-time
Quick Apply

We are seeking a customer-focused.Customer Service Representative.In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience fr... Show more

Customer Service/Sales

Home Depot (Retail)Towson, MD, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Customer Service Associate

Savers / Value VillageBaltimore, MD, US
$15.00–$15.81 hourly
Full-time +1

Job Title: Customer Service Associate.Pay Range: Our starting pay ranges from $15.Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft.Clothing Sorter/Hanger, Hard... Show more

Customer Service Manager

Phenom PeopleTowson, MD, United States
Full-time

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Home Health office in Towson, MD.If you are looking for an exciting career opportunity in a growing industry, a... Show more

Customer Service Title Agent

Maryland Speedy Tag & Title II LLCGlen Burnie, MD, US
$16.50 hourly
Full-time

We are seeking a Customer Service Title Agent to join our team.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful ... Show more

Customer Service Associate

WawaLinthicum Heights, MD, United States
$15.00 hourly
Full-time

Customer Service Associate (CSA).As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers.As a CSA, you are proud to be part... Show more

Customer Service Intern

Mosquito Joe of Baltimore/AnnapolisBaltimore, MD, US
$18.00 hourly
Part-time

Mosquito Joe of Baltimore & Annapolis.Are you organized, dependable, and great with people? Do you enjoy helping customers, solving problems, and being part of a strong team?.Mosquito Joe of Ba... Show more

Customer Service Representative - Remote

Power Finance TexasBaltimore, MD, USA
$20.00 hourly
Remote
Full-time
Quick Apply

Remote Customer Service Representative.Remote (Maryland Residents Preferred).The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressi... Show more

 • New!

Customer Service Associate

WalgreensROSEDALE, Maryland, US
Part-time

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng... Show more

Customer Service Associate

Royal FarmsEssex, MD, United States
$15.00 hourly
Full-time

The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations.This ... Show more

Customer Service Associate

Wawa Inc. (210515330)Store Woodlawn, MD
Part-time

As a Customer Service Associate (CSA), you are the friendly face that puts the.Wawa by greeting and serving our customers.Our CSAs are proud to be part of a beloved brand that is committed to putti... Show more

Customer Service Representative

KellyEssex, Maryland, US
$20.00 hourly
Permanent

For those who want to keep growing, learning, and evolving.We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Professional to work at a premier clien... Show more

People also ask
Customer Service Supervisor

Customer Service Supervisor

RelaDyne LLCBaltimore, MD, United States
13 days ago
Job type
  • Full-time
Job description

Customer Service Supervisor

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributorwe're a team committed to innovation, exceptional service, and building lasting customer relationships.

We're looking for a motivated and organized Customer Service Supervisor who thrives in a fast-paced environment. In this role, you'll lead a team of Customer Service Associates while ensuring exceptional customer service, efficient order processing, and strong cross-functional collaboration to deliver an outstanding customer experience.

Why RelaDyne?

  • Competitive pay - $60,000-$80,000
  • Comprehensive benefits including medical, dental, vision, life insurance, disability, HSA, and 401(k) with company match
  • Generous PTO and paid holidays
  • Wellness incentives
  • Career growth opportunities
  • Collaborative team environment where your contributions make an impact

What You'll Do

  • Lead, coach, and develop a team of 810 Customer Service Associates.
  • Monitor daily customer service operations to ensure timely, accurate resolution of customer inquiries.
  • Review phone, email, and Salesforce activity to maintain service quality and achieve service level goals.
  • Resolve escalated customer concerns professionally and efficiently.
  • Oversee customer account setup, order processing, and maintenance of accurate customer records.
  • Coordinate with Sales, Operations, Logistics, and Accounting to resolve customer issues and improve service.
  • Analyze customer service metrics and identify opportunities to improve processes and performance.
  • Conduct performance reviews, provide ongoing coaching, and approve team timecards.
  • Foster a collaborative, customer-focused culture that reflects RelaDyne's commitment to service excellence.
  • Support departmental initiatives and other duties as assigned.

Qualifications

  • 5+ years of customer service experience, preferably in a B2B, industrial, distribution, or logistics environment.
  • 2+ years of supervisory or team leadership experience.
  • Strong leadership, coaching, and relationship-building skills.
  • Excellent verbal and written communication skills with professional phone etiquette.
  • Experience analyzing service metrics and implementing process improvements.
  • Strong organizational, analytical, and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint).
  • Experience with ERP systems such as SAP and CRM platforms like Salesforce preferred.
  • Self-motivated with the ability to work independently and collaboratively.

At RelaDyne, you'll find more than just a jobyou'll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.

Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.