Talent.com

Remote Customer service Jobs in Carlsbad, CA

Create a job alert for this search

Customer service • carlsbad ca

Last updated: 4 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Vuori, IncCarlsbad, CA, US
Full-time
Vuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal Ca...Show moreLast updated: 29 days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Oceanside, CA, US
Full-time
Customer Service / Sales | Home Depot.Job Type : Customer Service / Sales.Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Ultimate StaffingCarlsbad, CA, US
Full-time
We're looking for a reliable and detail-oriented.Customer Service Representative.This role is perfect for someone who enjoys problem-solving, working collaboratively, and providing exceptional ...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Allegion PlcOceanside, CA, US
Full-time
Creating Peace of Mind by Pioneering Safety and Security.At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ emp...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

FASTSIGNS #69201Encinitas, CA, US
Full-time
Fastsigns of Encinitas is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will : .Be the initial c...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Third Party CSOceanside, CA, US
Full-time
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesCarlsbad, CA, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Coordinator

Customer Service Coordinator

JELD-WEN HoldingOceanside, CA, US
Full-time
JELD-WEN is currently seeking a Customer Service Coordinator to join our growing team.Principle Duties and Responsibilities : . Demonstrates understanding of all products and options.Ability to handle...Show moreLast updated: 16 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

FastSignsEncinitas, CA, US
Full-time
Customer Service Representative.Fastsigns of Encinitas is hiring for a Customer Service Representative to join our team!. Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Repre...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

WalmartBonsall, CA, USA
Full-time
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AmazonBonsall, CA, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Destination PetOceanside, CA, US
Part-time
Customer Service Representative At Dog Dayz of California.We are one packa united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connect...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

FASTSIGNSEncinitas, CA, US
Full-time
Customer Service Representative.Fastsigns of Encinitas is hiring for a Customer Service Representative to join our team!. Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Repre...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hassan & Sons IncOceanside, CA, US
Full-time
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for hel...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

ProcomOceanside, CA, United States
Full-time
On behalf of our client, Procom is searching for a Customer Service role.This position is an onsite position at our client's Oceanside, California office. Customer Service - Job Description : .This ro...Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

InterDentCarlsbad, CA, United States
Full-time +1
At Gentle Dental, we value our teammate's smile as much as our patient's smile.Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our pati...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Circle KVista, CA, US
Full-time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Family DollarCarlsbad, CA, USA
Full-time
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

GrifolsVista, CA, US
Full-time
This position is responsible for receiving and entering customer orders and meeting the customers' requirements for each specific order. Performs day-to-day customer communication and order entry in...Show moreLast updated: 7 days ago
People also ask
Customer Service Agent

Customer Service Agent

Vuori, IncCarlsbad, CA, US
29 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Vuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

At Vuori, we uphold three Core Values : creating exceptional products, fostering strong relationships, and leading extraordinary lives. These values, combined with our commitment to happiness, drive our mission to provide outstanding customer experiences. As a Customer Service Agent at Vuori, you'll be at the heart of our Customer Experience team, playing a vital role in building lasting customer relationships and delivering top-tier service.

In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues.

What you'll get to do :

  • Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism.
  • Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution.
  • Support the onboarding and training of new team members across various tiers (1, 2, and 3).
  • Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines.
  • Assist with various support channels, including :

Refund Requests

  • CS Returns
  • Retail Support
  • CS Help
  • Work alongside the Supervisor to assist with additional tasks as needed.
  • Participate in team meetings, providing valuable input to enhance service quality and team collaboration.
  • Take on additional projects and tasks as assigned.
  • Qualifications

    Who you are :

  • Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree.
  • Strong passion for delivering exceptional customer experiences.
  • Well-organized with the ability to manage both personal and team progress.
  • Skilled in understanding and responding to customer emotions.
  • Leads by example, demonstrating attention to detail while supporting team members.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency in Spanish is a plus.
  • Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy.
  • Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.
  • Additional Information

    Our investment in you :

    At Vuori, we’re proud to offer the following to our employees :

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
  • The hourly range for this role is $18 / hr - $23 / hr.

    Vuori is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

    All your information will be kept confidential according to EEO guidelines.