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Customer service Jobs in Cary, NC

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Customer service • cary nc

Last updated: 4 days ago

Customer Service Manager

Heating + Air ParamedicsRaleigh, NC, US
$21.00 hourly
Full-time

In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experi... Show more

Customer service representative

TaylortravelscoRaleigh, North Carolina, United States
Remote
Part-time
Quick Apply

Title: Remote Travel Specialist.As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip t... Show more

Customer Service

Five Star SolutionsRemote, South Carolina, United States
Remote
Full-time

In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat.Manage large amounts of in... Show more

Customer Service Representative

Crunch Fitness - JFF North AmericaRaleigh, NC, US
$12.00 hourly
Part-time

Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!.At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results.We offer real opport... Show more

Customer Service Representative

Capitol CoffeeRaleigh, NC, US
Full-time
Quick Apply

Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients.The ideal candidate wi... Show more

Customer Service Representative

Insight Pest Solutions LLCMorrisville, NC, US
Full-time
Quick Apply

Job title Customer Service Representative Reports to Team Lead Job purpose   A Customer Service Representative (CSR), will act as a liaison, provide service information and resolve any emergin... Show more

Customer Service/Sales

Home Depot (Retail)Cary, NC, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Customer Service Rep

Carolinas Collision Center of RaleighRaleigh, NC, US
Full-time

Carolinas Collision Centers, a division of Capital Automotive Group, is looking for a Customer Service Representative to join our growing team in Raleigh! If you thrive in a fast-paced environment,... Show more

Customer Service Representative

The Glass Guru of ApexApex, NC, US
Part-time

As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:.Answer inbound phone call... Show more

Customer Service Representative

Sight Sea Travel CompanyRaleigh, North Carolina, United States
Remote
Part-time
Quick Apply

Customer Service Representative.We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups.This ro... Show more

Customer Service Representative

Piper CompaniesRALEIGH, North Carolina
$20.00 hourly
Full-time

Piper Companies is currently looking for a.Customer Service Representative.The Customer Service Representative is required to work on site 3 days a week from 9-6.This Customer Service Representativ... Show more

Customer Service Representative

Molly MaidCary, NC, US
$15.00 hourly
Full-time

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?  .As a Customer Service Re... Show more

PT Customer Service Leader

Food LionRaleigh, NC, United States
Full-time

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.Today, our 82,000 associates work together to make it happen. Show more

Customer Service Representative

FASTSIGNS #111701Raleigh, NC, US
$15.00 hourly
Full-time

FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will:.Be the initial contac... Show more

Lead Customer Service Advisor

Pep BoysRaleigh, NC, United States
$11.00 hourly
Part-time

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center.In addi... Show more

People also ask
Customer Service Manager

Customer Service Manager

Heating + Air ParamedicsRaleigh, NC, US
30+ days ago
Salary
$21.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free uniforms
  • Wellness resources

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, ambitious, problem solver, and is able to remain calm under pressure.


Responsibilities
  • Receive a high volume of inbound calls, emails, and texts
  • Monitor Social Media Accounts
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Manage permits, inspections, and equipment registrations
  • Attend trainings to maintain up-to-date skills and knowledge
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team
Qualifications
  • College Degree
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Computer savvy and familiar with customer management software
  • Excellent verbal and written communication skills
  • Understanding of basic HVAC terminology
  • Ability to work well under pressure
  • Highly organized with the ability to multitask and prioritize projects
  • Problem solver
  • Excellent typing and data entry skills
  • Ability to work in our office M-F 8am-5pm (this is not a remote position)