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Customer service Jobs in Charlotte, NC

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Customer service • charlotte nc

Last updated: 8 hours ago
  • Promoted
Customer Service Tech

Customer Service Tech

DR HortonCharlotte, NC, US
Full-time
It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title servi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Roses Discount StoresCharlotte, NC, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Carnegie ConsultingCharlotte, NC, US
Full-time
We are looking for a full-time, self-motivated Customer Service Representative to join our growing team! As a CSR, you will continuously strive to enhance the customer experience and promote brand ...Show moreLast updated: 30+ days ago
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  • New!
Customer Service Representative

Customer Service Representative

MAXIMUSCharlotte, NC, United States
Full-time
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to del...Show moreLast updated: 16 hours ago
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Customer Service Advisor

Customer Service Advisor

SpeeDee - A Plus AutomotiveCharlotte, NC, US
Full-time
Join Our Team as a Customer Service Associate!.Are you passionate about helping others and delivering exceptional service? We are looking for a dynamic and enthusiastic Customer Service Associate t...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Dilling Heating, Cooling, Plumbing & ElectricalCharlotte, NC, United States
Full-time
Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |.Looking to TRADE UP to a better opportunity?. Dilling Heating Cooling Plumbing and Electrical.Customer Service Repre...Show moreLast updated: 1 day ago
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Customer Service Representative

Customer Service Representative

Ferretti SearchCharlotte, NC, United States
Full-time
In this entry-level position, you will be a part of our client's customer support team, delivering outstanding service to our clients. Your primary responsibilities will include answering inquiries,...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Professional Moving & StorageCharlotte, NC, US
Full-time
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle c...Show moreLast updated: 30+ days ago
Customer Service Supervisor

Customer Service Supervisor

City of Charlotte, NCCharlotte, NC, United States
Full-time
Date Opened : Wednesday, June 11, 2025 12 : 00 AM Close Date : Tuesday, June 24, 2025 12 : 00 AM Department : Charlotte Area Transit System Department Customer Service Salary : $57,691.Commensurate wit...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

WalmartCharlotte, NC, United States
Full-time
Job Title : Customer Service Representative (Walmart) • •.As a Customer Service Representative at Walmart, you will play a vital role in ensuring exceptional customer experiences within our retail env...Show moreLast updated: 19 days ago
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Customer Service Representative

Customer Service Representative

Anthony Griffin - Allstate InsuranceMatthews, NC, US
Full-time
Paid time off (vacation and / or sick days).Hourly pay plus commission / bonus.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, worki...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Travel Dream DestinationsCharlotte, NC, US
Full-time
We are seeking a friendly, professional Customer Service Representative to join our team at our travel agency.In this role, you'll be responsible for planning vacations, suggesting travel destinati...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Zips Car WashCharlotte, NC, US
Part-time
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1036 Tyvola Rd, Charlotte, NC, is the per...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

Variety Stores LLCCharlotte, NC, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

Coastal Community SolutionsCharlotte, NC, US
Full-time
Join Our Dynamic and Energetic Customer Service Team!.We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team.As part of our exception...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

VirtualVocationsCharlotte, North Carolina, United States
Full-time
A company is looking for a Customer Service Associate for its Customer Service Center.Key Responsibilities Respond to and resolve customer inquiries related to bank products and services Contact...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

The Reserves Network IncCharlotte, NC, US
Full-time +1
Customer Service Representative | $50k–$55k | Onsite in Charlotte, CT.Competitive salary of $50,000–$55,000 based on experience and qualifications. Full-time, onsite position with a comp...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Representative

Customer Service Representative

Insight GlobalCharlotte, NC, United States
Part-time
Position : Customer Service Representative.Location : On Site in Charlotte, NC, 28213.Part Time Roughly 20 Hours Weekly.Self-sufficient - Will be opening and closing by themselves.Basic computer skil...Show moreLast updated: 8 hours ago
People also ask
Customer Service Tech

Customer Service Tech

DR HortonCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and / or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Qualifications

Education and / or Experience

  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Warranty applications
  • Proficiency with MS Office and email
  • Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
  • Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock
  • The noise level is generally loud
  • Preferred Qualifications

  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred
  • Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including :

  • Medical, Vision and Dental
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2

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